Alt tab = Freeze?

[RacuVovk]

The first day that i played the game it work perfectly fine, now 3 days later i wanna play it again and it freezes when i alt+tab

I tried restarting the pc and it didnt work

[HalloweenWeed (US)]

Set video to "Borderless (windowed)." I think it also resets this setting upon updates, as I had to redo this lately. A game restart is necessary in order for the change to occur.

[RacuVovk]

Originally posted by HalloweenWeed (US):

Set video to "Borderless (windowed)." I think it also resets this setting upon updates, as I had to redo this lately. A game restart is necessary in order for the change to occur.

I already tried that, didnt work

[HalloweenWeed (US)]

Update your video drivers.

[76561198412668683]

Originally posted by RacuTW:

The first day that i played the game it work perfectly fine, now 3 days later i wanna play it again and it freezes when i alt+tab

I tried restarting the pc and it didnt work

Hey there,

Are you still experiencing this issue after updating your drivers?

- Ubisoft Support

[RacuVovk]

Originally posted by UbiRedbeard:

Originally posted by RacuTW:

The first day that i played the game it work perfectly fine, now 3 days later i wanna play it again and it freezes when i alt+tab

I tried restarting the pc and it didnt work

Hey there,

Are you still experiencing this issue after updating your drivers?

- Ubisoft Support

Yes, i went to send a ticket since seems no one knows the answer on internet besides "move the game to the same disc of your OS" and i got answers, the normal ones, i did them and still have the same problem, i send ubisoft my msinfo but the second time that i did it was yesterday so the service is gonna be offline until the second of january... Hopefuly it fixes something, i dont wanna refound the game cuz i really enjoy it with friends

[Pvt. Conscriptovic]

It's a ubisoft thing unfortunately. Update 1.8 seems to have broken the alt+tab function. Never had an issue even in fullscreen with it. Having issues myself with windowed borderless and newest nvidia drivers.

My guess it has something to do with the engine itself. Lots of people having this issue with this game and also The Division. No real answers from ubisoft

[RacuVovk]

Originally posted by longlive289s:

It's a ubisoft thing unfortunately. Update 1.8 seems to have broken the alt+tab function. Never had an issue even in fullscreen with it. Having issues myself with windowed borderless and newest nvidia drivers.

My guess it has something to do with the engine itself. Lots of people having this issue with this game and also The Division. No real answers from ubisoft

It was completly fine 5 days ago, so idk

[Ubi-WheelyDuck]

Hey there,

Can I just check if the crashing is happening when you Alt + Tab at any specific time?

Many thanks

-Ubisoft Support🦆

[RacuVovk]

Originally posted by Ubi-WheelyDuck:

Hey there,

Can I just check if the crashing is happening when you Alt + Tab at any specific time?

Many thanks

-Ubisoft Support🦆

Seems like i fix it, i dont exactly know which solution did it but first of all i had one faulty usb that was making the camera go in an out like every 3 seconds and that give me some sound issues, but i also had the ram under my mhz at 2133 so i ramp it up to 3k. So far i played more than 15 min which usually the game crashes in the first 5 minutes, so i believe its fixed, but i will keep testing

[Ubi Milky]

Thank you for updating us on this RacuTW.

Using Alt + Tab to tab in and out of the game can sometimes cause the Ram to work overtime as the computer switches between programs and uses more resources that sometimes causing the game to crash as it exceeds the usage of ram it has been designated by the game.

Did you have to overclock your ram to get it to that speed or was it not set up in the bios out of curiosity? Please let us know if the issue occurs again. We can always take a look at your case number as well if the issue persists.

-Ubisoft Support

[RacuVovk]

Originally posted by Ubi-Milky:

Thank you for updating us on this RacuTW.

Using Alt + Tab to tab in and out of the game can sometimes cause the Ram to work overtime as the computer switches between programs and uses more resources that sometimes causing the game to crash as it exceeds the usage of ram it has been designated by the game.

Did you have to overclock your ram to get it to that speed or was it not set up in the bios out of curiosity? Please let us know if the issue occurs again. We can always take a look at your case number as well if the issue persists.

-Ubisoft Support

It doesnt have oc but it was running under the normal speed. I still dont know why the first day was perfectly fine and then 3 days later started crashing, but seems like its fine now. Thanks!

[Ubi Milky]

No problem RacuTW, let us know if the problem occurs again for you as you have provided some valuable insights. Also, you have reminded me to check my ram speed in my bios also as I have not checked this since installing newer ram!

Take care friend, we are here if you need us anytime, I hope this issue will be resolved for you now.

-Ubisoft Support

[Hey Doc where's the Bullets?]

Originally posted by Ubi Milky:

No problem RacuTW, let us know if the problem occurs again for you as you have provided some valuable insights. Also, you have reminded me to check my ram speed in my bios also as I have not checked this since installing newer ram!

Take care friend, we are here if you need us anytime, I hope this issue will be resolved for you now.

-Ubisoft Support

I'm having the same issue, when i goes ALT + Tab the game freezes and i need to restart it every time, i have 16Gb ram and i'm not even using half of it, seems like a problem with the game. i'm searching to a solution!

[UbiKarl]

Originally posted by Lonesome:

Originally posted by Ubi Milky:

No problem RacuTW, let us know if the problem occurs again for you as you have provided some valuable insights. Also, you have reminded me to check my ram speed in my bios also as I have not checked this since installing newer ram!

Take care friend, we are here if you need us anytime, I hope this issue will be resolved for you now.

-Ubisoft Support

I'm having the same issue, when i goes ALT + Tab the game freezes and i need to restart it every time, i have 16Gb ram and i'm not even using half of it, seems like a problem with the game. i'm searching to a solution!

Hey Lonesome, thanks for getting in touch and sorry to hear about this.

First and foremost, if you haven't already, give the following steps[www.ubisoft.com] a go, however should issue persist, we will need to look into the matter further, so can you get through to us via one of the following channels together with your system files[www.ubisoft.com] (MsInfo and DxDiag), and we will take a closer look at it:

1. Support website[support.ubi.com]
2. Facebook[en-gb.facebook.com]
3. Twitter

Should you have any questions, let us know!

- Ubisoft Support

[bartiskus]

Okay so i maybe found solution to that. If you'r using any voice communitcator like discord even if you'r talking with someone threw steam voice chat it might cause that lag. So you can only talk in ghost recon's voice chat. At least it worked for my friend.