Doesn't launch at all

[CardinalFang]

Bought and downloaded it about an hour ago and can't get it running. When I try to start it, "Running" appears for a few seconds, followed by "Syncing". That's it, pretty much. Nothing in the event log :( Running Steam in admin mode doesn't make any difference. Running Windows 10 Home N but tried Windows 7 compatibility but nothing :(

[4Horsemen]

Have the same issue here. Trying to work out a fix

[JediMasterChief]

Publicado originalmente por Mr.143:

Bought and downloaded it about an hour ago and can't get it running. When I try to start it, "Running" appears for a few seconds, followed by "Syncing". That's it, pretty much. Nothing in the event log :( Running Steam in admin mode doesn't make any difference. Running Windows 10 Home N but tried Windows 7 compatibility but nothing :(

Trying to run offline?

[4Horsemen]

Found a solution. Turned out to be the C++ Redistributable. Here's the fix that worked for me:

1. DL the Visual C++ Redistributable 2013 and 2015 here[www.microsoft.com] and here[www.microsoft.com]

2. UNINSTALL the old 2013 and 2015 Visual C++ Redistributable before installing the downloads.

3. Install the new 2013 and 2015 Visual C++ Redistributable you downloaded.

[Themi Lovatx]

Publicado originalmente por 4Horsemen:

Found a solution. Turned out to be the C++ Redistributable. Here's the fix that worked for me:

1. DL the Visual C++ Redistributable 2013 and 2015 here[www.microsoft.com] and here[www.microsoft.com]

2. UNINSTALL the old 2013 and 2015 Visual C++ Redistributable before installing the downloads.

3. Install the new 2013 and 2015 Visual C++ Redistributable you downloaded.

Tried doing this, no luck. Anything else????

[4Horsemen]

Other things to check:

- Video driver is up to date
- DX is up to date
- What version of windows are you running?

[Themi Lovatx]

Publicado originalmente por 4Horsemen:

Other things to check:

- Video driver is up to date
- DX is up to date
- What version of windows are you running?

Windows 8, recently had to wipe it clean because of some issues.

[doMination]

If anyone's still having issues, I had to manually force an update to the 2015 Visual C++ Redistributable since I ran into issues with the automatic x64 installer on Windows 8.1.

Trouble Installing Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026
For the Windows8.1-KB2999226-x64.msu and Error 0x80070642: Failed to execute MSU package......

1. Completely uninstall 2015 Visual C++ Redistributable (x64)
2. Open Command Prompt as Adminstrator
3. Type mkdir C:\tmp and Enter
4. Type mkdir C:\tmp\tmp and Enter
5. Type move "C:\ProgramData\Package Cache\FC6260C33678BB17FB8B88536C476B4015B7C5E9\packages\Patch\x64\Windows8.1-KB2999226-x64.msu" C:\tmp
6. Type expand -F:* C:\tmp\Windows8.1-KB2999226-x64.msu C:\tmp\tmp
7. Type dism /online /add-package /packagepath:c:\tmp\tmp\Windows8.1-KB2999226-x64.cab
8. Wait for Deployment Image Servicing and Management (DISM) to complete
9. Install 2015 Visual C++ Redistributable (x64) -- the installer should complete this time

You may have to search for the Windows8.1-KB2999226-x64.msu file manually to find out which Package Cache folder it's in as it might not be automatically be in "FC6260C33678BB17FB8B88536C476B4015B7C5E9" on your computer and you will need to replace that folder name in step 5.

After doing the above, the game loaded just fine for me.

[CardinalFang]

I put the hours into this one last night :)

The issue I had was the fact that I'm running Windows 10 Home N. In order to play this game with this operating system you need the APRIL 2017 Media Feature Pack.

Seriously... I downloaded about 5 versions of this last night based on identical issues with other games. Tried the normal Steam no-launch fixes too. This is the only thing which got this game to run,

Install this and you should be ready to rock and roll.

https://support.microsoft.com/en-gb/help/4016817/media-feature-pack-for-n-edition-of-windows-10-version-1703-april-2017

[CardinalFang]

You can identify whether or not your issue relates to the media feature pack by attempting to run the game (as administrator) from the installation folder (close Steam, navigate to the Steam game folder). If you get an error saying that MFReadWrite.dll (also MPFlat.dll possibly) is missing then you need that updated feature pack.

I haven't researched fixes for other operating system yet so sorry if this is of absolutely no use to you :)

[CardinalFang]

Publicado originalmente por Bepis:

Publicado originalmente por 4Horsemen:

Other things to check:

- Video driver is up to date
- DX is up to date
- What version of windows are you running?

Windows 8, recently had to wipe it clean because of some issues.

Let me know exactly which version of Windows 8 you're using and I'll see what I can find. Right now, it seems like the latest version of the media feature pack for Windows 8.1 is from 2014 so this may not fix your issue.

https://support.microsoft.com/en-gb/help/2929699/media-feature-pack-for-windows-8.1-n-and-windows-8.1-kn-editions-april-2014

See what messages you get when you try to run the game as admin (with Steam closed) from the game folder though.

[gregoryhermann]

Thanks for determining this issue/workaround!

[The Senate]

Still not working for me. Drivers are up to date. Tried verifying game files, tried launching it w/o Steam overlay, tried launching it with the default Steam skin, tried running the .exe as administrator, reinstalled it on a different drive.

i5 4670k, 1070, 16GB RAM, W10 Pro x64

[CardinalFang]

Yeah... a friend of mine has W10 Pro x64 and he didn't have any issues... Did you get any error when trying to run the .exe? Does the Event Viewer have anything to say about the application crash?

[The Senate]

ntdll.dll was corrupted or something. I was too incompetent to fix it and just reinstalled Windows (wanted to do it anyway because it kept freezing when I tried to install the creators update). I can launch the game now.