Black Screen on start of the story

[Stampede]

Hi,

I posted this already somewhere but I just don't find it:

I am playing with the rift and everything works fine until the sequence where you fly around the rocket starts. Means I can view Kennedy's speech in the living room and then I still see the small text but after this I get a black screen in the rift.

But on the monitor the sequence continues and when I move the rift I can see that the tracking still works.

Does anyone know a solution for this?

[Poison_Pancakes]

I'm not sure of the solution but I'm having the exact same problem.

[Ro Nijl]

Same here , when i skip that scene all is fine untill the next cinematic scene and again black screen (only the rift , not the monitor). I askes for refund , sad because i really looked forward to this one..

[johannesm.bauer]

I am having the same problem now although it used to be fine when I purchased the experience back in March. Seems this issue appeared with the April update. I am trying to re-install the game, launch it by right-click optimized for the Rift, and I wrote to the developers if I can transfer my license to Oculus Home from Steam. Will keep you posted how all that works out.

[johannesm.bauer]

It seems everything works fine when launching the game from the Steam Library by right-clicking it from the list of installed games and then selecting the option "Launch on Oculus Rift in Oculus VR Mode". The only thing that I did not like about this mode is that you can't use the Oculusa Touch controllers. It only works with the Oculus Remote or with the Xbox Controller. But at least it works. This start method is also described in this pinned
topic on the Apollo 11 VR Steam diskussions page: https://steamcommunity.com/app/457860/discussions/0/371918937264848425/

[76561198439628980]

Thank you, johannesm.bauer. Would anyone know how to start it in Oculus Rift mode if you only have the touch controllers, mouse, and keyboard?

[NavionZero]

Run in Oculus Mode. use the controller that came in the box with the actual rift headset. i had this issue as well. It doesnt work with touch controllers. Do not use steam VR mode.

[ENGAGE XR Ltd.]

Hi All. Sorry for the delayed response on this. We released this way before Oculus Touch was available. We are currently in the process of updating Apollo and will support touch with the new update.

[poiuuuu]

same problem... i have request refound.

[Sudden]

Originally posted by info:

Hi All. Sorry for the delayed response on this. We released this way before Oculus Touch was available. We are currently in the process of updating Apollo and will support touch with the new update.

Ah, thanks Dev as well as johannesm.bauer.
Was going to make a post about this as well haha.
Was looking very neat until I hit that same problem.

[Eli]

It's been a month since the last update - is this being fixed and if so, when?

[Mr. Spock]

I currently have the same problem, any solutions?

[johannesm.bauer]

Originally posted by Mr. Spock:

I currently have the same problem, any solutions?

see my last post above

[Stampede]

I am also pretty interested about the status of this problem. I returned the game back then but I would rebuy it if the bug would have been fixed.

[Nexus]

I bought this one during summer sale and just figured I also have the black screen issue on rift in SteamVR mode. Can you please give us an update about the status?

Originally posted by info:

Hi All. Sorry for the delayed response on this. We released this way before Oculus Touch was available. We are currently in the process of updating Apollo and will support touch with the new update.

[Shine]

Originally posted by Nexus:

I bought this one during summer sale and just figured I also have the black screen issue on rift in SteamVR mode. Can you please give us an update about the status?

Originally posted by info:

Hi All. Sorry for the delayed response on this. We released this way before Oculus Touch was available. We are currently in the process of updating Apollo and will support touch with the new update.

Bump. Same.