My Game wont start

[deedbooy]

I just bought DR2 from Instant Gaming and it wont work. The Screen dont turn black or something, my cursor is disappearing and comes back after 2 or 5 seconds

I tried several things and nothing worked.

1.) I changed my Programm from Win 8 to Win XP (Service Pack 3) - Nothing happens

2.) I installed the Directsetup and Vsync again- Nothing happens

Can somebody please help me? This Game cost me 1,80 $....

[Mikfail]

Here are some possible solutions, most of which can be used for problems with other games as well: Try each one, launch the game afterwards, if it doesnt work move on to the next.

Try launching Steam with or without Admin Rights then launch the game.

Try launching the game exe with admin rights directly from the install path.

Do you have it installed in an external drive? If so, try installing to the main drive containing windows.

I see you may have installed the redistributable files, but just in case i will still note this:
Navigate to: Steam\steamapps\common\Dead Rising 2 Off the Record\_CommonRedist\DirectX\Jun2010
Install/repair: "DXSETUP"

Navigate to: Steam\steamapps\common\Dead Rising 2 Off the Record\_CommonRedist\vcredist\2005
Install/Repair: "vcredist_x64" &/or "vcredist_x86" (depends on your OS bit type. 64 or 32)

Try to verify your game cache through Steam to ensure the files are in order & not corrupt.

Perhaps its an issue with a game config file
Navigate to: Documents/My Games/Dead Rising 2 Off The Record
Delete, move or rename the file "rendersettings.ini". Try relaunching the game afterwards, it should recreate the file.

Perhaps "rendersettings.ini" is unable to create itself.
If so, you can make one: Open Notepad, Paste this into it:

// Render Settings
RenderWidth = 1920
RenderHeight = 1080
VSync = true
UseMultiCore = true
Refresh = 60
MSAA = 1
Gamma = 1.0
COMBINED_BLUR = COMBINED_BLUR_DISABLED
ZOMBIE_COUNTS = ZOMBIE_COUNTS_TWOFOLD
SHADOW_QUALITY = SHADOW_QUALITY_HIGH
TEXTURE_FILTERING = TF_ANISOX8

Feel free to edit those settings if necessary. Name it "rendersettings.ini", Save & Drop that file into the Documents path noted above.

Perhaps your machine has dual graphics (A graphics card & a chipset)
Go into the main utility program your GPU uses & set it to use the graphic card.

Have you tried changing the game exe compatibility to something other then xp? A pinned thread in the hub says:
"Q: The game crashes as soon as I launch it. What should I do?
For Windows 8.1 Users: Please try setting deadrising2.exe to compatibility mode for Windows 8 or Windows 7. You can do so with the following steps:

1. Right click on Dead Rising 2 in your Library, then select Properties.
2. Select the "Local Files," then click the "Browse Local Files" button.
3. Right click on deadrising2.exe, click on "Properties," then select the "Compatibility" tab.
4. Check "Run this program in compatibility mode for," then select Windows 8 (or Windows 7) from the drop-down.
5. Click "Apply," then "OK."

There is a guide here with some possible fixes as well:
http://steamcommunity.com/sharedfiles/filedetails/?id=185200621
Try the fix under the "Another Solution" section.

[BattleSausage]

"Perhaps its an issue with a game config file
Navigate to: Documents/My Games/Dead Rising 2 Off The Record
Delete, move or rename the file "rendersettings.ini". Try relaunching the game afterwards, it should recreate the file.

Perhaps "rendersettings.ini" is unable to create itself.
If so, you can make one: Open Notepad, Paste this into it:

// Render Settings
RenderWidth = 1920
RenderHeight = 1080
VSync = true
UseMultiCore = true
Refresh = 60
MSAA = 1
Gamma = 1.0
COMBINED_BLUR = COMBINED_BLUR_DISABLED
ZOMBIE_COUNTS = ZOMBIE_COUNTS_TWOFOLD
SHADOW_QUALITY = SHADOW_QUALITY_HIGH
TEXTURE_FILTERING = TF_ANISOX8

Feel free to edit those settings if necessary. Name it "rendersettings.ini", Save & Drop that file into the Documents path noted above.
"





This is exactly what was getting me. Manually creating this file let me launch the game no problem.

[deedbooy]

Im gonna try it out thanks you guys :D

[deedbooy]

Ok im sorry to say this but @BattleSausage and @Mikfail
I tried everything you guys said but it still dont working, the only thing that changes was that a Window is appearing now, but its closing just after. I figured out one thing in the Crash Files i got.

Everytime when the Game is crashing, it creates files with this text. I dont know if this is important.

Exception Handler

Build Info:
Build 3209, Wed May 13, 2015 03:58:06 PM

Callstack:
Address Function Location
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN
UNKNOWN UNKNOWN UNKNOWN

Exception: Access Violation (0x00A356D6)
>UNKNOWN LOCATION

Memory:
Heap(0): C 505763 / 505763 W 4194303 / 4194303
Heap(1): C 1049 / 1049 W 4194303 / 4194303
Heap(2): C 127 / 127 W 4194303 / 4194303

Command Line:
D:\myDowns\Steam\steamapps\common\Dead Rising 2 Off the Record\deadrising2otr.exe

Working Directory:
D:\myDowns\Steam\steamapps\common\Dead Rising 2 Off the Record

[deedbooy]

"myDowns" is the Filename im using to store Steam btw

[Mikfail]

You did try to install to a different drive? perferably the drive which contains windows (usually the C: Drive)

Are your drivers updated? Are you using any custom drivers?

When searching the error, I also find it associated with a DirectX issue. Try to uninstall DirectX then reinstall it.

[deedbooy]

I would need to convert my whole Steam File to my C: Drive because my Steam wouldnt find the Game if its alone in the C:

[Mikfail]

Sorry, I edited in a bit more there while you were replying

I'm unsure about this converting process you have to do, but is it any different than setting a content library in Steam?

In the top corner of the Steam Client:
Steam→Settings→Downloads→Content Libraries

[deedbooy]

I dont know if this could create any problem with my C: Drive or with my Steam.I tried it but im scared that the C: is gonna be full of Data.Im trying it anyway

[TheSandman21]

Make sure you have a RenderSettings.ini folder in C:\Users\%UserName%\Documents\my games\Dead Rising 2 Off The Record

If you don't, that's the issue. Report it to Capcom.

[deedbooy]

How do i report it? I dont got this File

[Mikfail]

You can report it to the stickied thread in this hub: http://steamcommunity.com/app/45770/discussions/0/613958868352865740/

This tip about the config file is in the list I replied with as well. Thanks again for the assist sandman.

[TheSandman21]

Actually, to report it to Capcom support, you need to go to http://www.capcom-unity.com/go/capcom/support, because let's face it, if they were reading this forum, this problem would have been fixed already.

However, if you do go to the Sticky and look at Post 129, I have posted a copy of the RenderSettings.ini file there: http://steamcommunity.com/app/45770/discussions/0/613958868352865740/?ctp=9#c2132869574277556510

[deedbooy]

I know and i am sorry, i saw you post and tried it with the download and nothing changes. Thank all of you guys anyway.

[Decou]

the problem is that i don't see dead rising 2 off the record folder on my documents, can you help me?