fixed Infinite Loading screen in the demo.

[IchigoMait]

fixed with CodecTweakTool_615 going to the Win7DSFilterTweaker: Media Foundation 64-bit and enabling whatever is the file format the game uses for videos.

https://steamcommunity.com/sharedfiles/filedetails/?id=1480432137
Win7 x64 Ultimate
i7 3770K @3.9ghz(3.5ghz turbo)
gtx 970 g1
16gb ram

Really wanna get a taste of it, I've played all of the Alien Shooter (actual name, not a genre) games through, the older ones.

[DH]

Hello, sorry for the late reply! (Forgot to subscribe to these forums, my bad)

If you have played Gerty demo before, our save file structure has changed somewhat and may be causing problems, or something has gone wrong in creating those files. Try to delete files found in these locations and run the game again:

https://docs.unity3d.com/Manual/LogFiles.html

Windows C:\Users\username\AppData\LocalLow\CompanyName\ProductName\output_log.txt

It should be possible to delete the whole Spawn Point OSK / Gerty folder.

Hopefully this helps!

[IchigoMait]

Originally posted by DH:

Hello, sorry for the late reply! (Forgot to subscribe to these forums, my bad)

If you have played Gerty demo before, our save file structure has changed somewhat and may be causing problems, or something has gone wrong in creating those files. Try to delete files found in these locations and run the game again:

https://docs.unity3d.com/Manual/LogFiles.html

Windows C:\Users\username\AppData\LocalLow\CompanyName\ProductName\output_log.txt

It should be possible to delete the whole Spawn Point OSK / Gerty folder.

Hopefully this helps!

Sadly after deleting the entire folder, it still started up the same way.

Initialize engine version: 2018.1.6f1 (57cc34175ccf)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: NVIDIA GeForce GTX 970 (ID=0x13c2)
Vendor:
VRAM: 3992 MB
Driver: 24.21.13.9882
Begin MonoManager ReloadAssembly
- Completed reload, in 0.747 seconds
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

UnloadTime: 1.369978 ms
WindowsVideoMedia error 0x800700ea while reading C:/SteamLibrary/steamapps/common/Gerty Demo/Gerty_Data/sharedassets0.resource

Context: CreateObjectFromByteStream
Error details: More data is available.

Track types:

0x000007FEEEE9620D (UnityPlayer)
0x000007FEEEE9BF1F (UnityPlayer)
0x000007FEEE9CB13D (UnityPlayer)
0x000007FEEE82C589 (UnityPlayer)
0x000007FEEEE6E22B (UnityPlayer)
0x000007FEEEE6EF8E (UnityPlayer)
0x000007FEEEE6325A (UnityPlayer)
0x000007FEEE829A22 (UnityPlayer)
0x000007FEEE82A6BA (UnityPlayer)
0x000007FEEE829C67 (UnityPlayer)
0x000007FEEE82AB7F (UnityPlayer)
0x000007FEEE8D85A8 (UnityPlayer)
0x00000000775659CD (kernel32) BaseThreadInitThunk
0x00000000776C383D (ntdll) RtlUserThreadStart

(Filename: Line: 2503)

WindowsVideoMedia error 0x800700ea while reading C:/SteamLibrary/steamapps/common/Gerty Demo/Gerty_Data/sharedassets0.resource

Context: CreateObjectFromByteStream
Error details: More data is available.

Track types:

0x000007FEEEE9620D (UnityPlayer)
0x000007FEEEE9BF1F (UnityPlayer)
0x000007FEEE9CB13D (UnityPlayer)
0x000007FEEE82C589 (UnityPlayer)
0x000007FEEEE6E22B (UnityPlayer)
0x000007FEEEE6EF8E (UnityPlayer)
0x000007FEEEE6325A (UnityPlayer)
0x000007FEEE829A22 (UnityPlayer)
0x000007FEEE82A6BA (UnityPlayer)
0x000007FEEE829C67 (UnityPlayer)
0x000007FEEE82AB7F (UnityPlayer)
0x000007FEEE8D85A8 (UnityPlayer)
0x00000000775659CD (kernel32) BaseThreadInitThunk
0x00000000776C383D (ntdll) RtlUserThreadStart

(Filename: Line: 2503)

[DH]

It might have something to do with older unity movietexture and codecs. We will update the demo tomorrow that will use the new unity video player. Hopefully this will fix the issue.

[DH]

On other games, there seem to be same error reported and some users have resolved it by updating video codecs, changing desktop resolution or by some other means:
https://www.failbettergames.com/sunless-skies/known-issues/

that links to here:
https://steamcommunity.com/app/495560/discussions/0/1694917906659854505/

and essentially says to install windows media feature pack (Windows 10):
https://www.microsoft.com/en-us/software-download/mediafeaturepack

and a codec pack (k-lite codec as an example):
https://www.codecguide.com/download_k-lite_codec_pack_basic.htm

[IchigoMait]

Nah I'm fine, I can watch any video I want on windows media player with ffdshow and svp.
Seems this is kinda similar to what Fortnite has, people suggesting to download the windows media feature pack, (I'm on win7), also it's pointless, as anyone who as windows media player, has it by default. Codecs though is more like the issue, and I don't want to mess up my codecs.

So I'm gonna just use this CodecTweakTool_615 and see if disabling or enabling some features will help.
Ok it worked when I reenabled all my media foundation 64 bit formats, if it's gonna mess with ffdshow/haali not detecting videos and microsoft insisting it's codecs, I'm gonna disable them again, or at least only enable the one that is needed for this game.
Problem is mostly with file formats that microsoft os knows about, mkv and etc. stuff that are more special don't get that problem. So most common video formats will be disabled, like mp4 and avi so that ffdshow would work properly.

At least .avi and .mp4 isn't used by the game.

[DH]

Glad that you got it figured out.

[oleg-provotorov]

The method of deleting the folder saves helped me