After latest Windows 10 update, Jackpot Poker refuses to open

[Dracolair]

Game ran fine before the recent update but after would no longer launch. Been getting this error in Event Viewer:

Faulting application name: JackpotPoker.exe, version: 4.8.0.0, time stamp: 0x58e771b4
Faulting module name: libcocos2d.dll, version: 0.0.0.0, time stamp: 0x58e614e1
Exception code: 0xc0000005
Fault offset: 0x0014dcc0
Faulting process id: 0x53f0
Faulting application start time: 0x01d2c23cea3434e5
Faulting application path: F:\Program Files (x86)\SteamLibrary\steamapps\common\Jackpot Poker by PokerStars\JackpotPoker.exe
Faulting module path: F:\Program Files (x86)\SteamLibrary\steamapps\common\Jackpot Poker by PokerStars\libcocos2d.dll
Report Id: cb02131c-37c2-412b-bdec-fd356b352c39
Faulting package full name:
Faulting package-relative application ID:

Seems the problem is related to libcocos2d.dll. Already tried everything I could think of, verifying files through steam, disabling antivirus, checking for driver updates, even rerunning installers for the redistributables. Nothing worked. All my drivers are fully up to date so that's not the issue, and all the redistributables were already installed.

[WolfCall]

Did you try system restore (back before the update) then try to do the update again? Maybe the new update had a fault in it. Do you have you HD partitioned with a F drive? I see the Faulting application path is F:\Program Files... Never seen that on an error before.

[Dracolair]

There were no problems when it updated, it was a cumulative update so wouldn't be able to roll it back anyways. Nothing unusual with having F for a drive label, just happens to be the label I gave my second hard drive, I prefer to install programs to a seperate partition/hard drive than the OS. F drive is where the program is installed, and that wouldn't cause the issue anyways when it had no problem before the update.

[Becky_Okell]

Hey guys,

Thanks for reaching out, the information above was very helpful. I'm really sorry that you've not been able to launch the game for some time now. We have now pinpointed what the issue was and will be releasing a fix as soon as possible. Thank you very much for your patience.

-Becky

[Becky_Okell]

Hi Guys,

We have released a fix for this, please let me know if you are still experiencing any issues. Thanks for your patience and have fun on the tables!

-Becky

[Dracolair]

Still isn't opening for me, haven't seen the update in steam yet either

[Becky_Okell]

Hi thanks for getting back to me. What version are you playing? We released a fix in version 4.9

[Dracolair]

I checked the properties of the executable itself since the game won't open, and it said it was version 4.8. There has not been an update in Steam yet to make it 4.9