DRAGON BALL XENOVERSE 2

DRAGON BALL XENOVERSE 2

View Stats:
Game randomly shuts down[still need help]
I just recently got this game on pc (so i could do mod stuff later on) and i can't seem to do anything without it just randomly shutting down, it doesn't give me a reason as to why and it seems to do it any time there would be a loading screen or save point after a cut scene, i can't complete the bardock mission and unlock him because after the fight with mira and the cut scene where it asks you what you think happened it just shuts down and doesn't save that i did the mission. I can't find much on what could be the problem, and the things i have found haven't worked. any ideas or suggestions on how to fix this? it's rather annoying

Update: i thought maybe it was because i didn't have a valid windows key but even after getting one and updating my computer i still have random shut downs, and still can't progress past the Bardock story mission. Does anyone have a solution or maybe some advice to fix it?
Last edited by HawkeyeWill; Sep 4, 2019 @ 3:00pm
< >
Showing 1-8 of 8 comments
Zaptropia Sep 2, 2019 @ 5:57am 
by any chance does is say like bad_module_info has stoped responding
HawkeyeWill Sep 2, 2019 @ 11:14am 
Originally posted by AngryAaron:
by any chance does is say like bad_module_info has stoped responding
No, it doesn't tell me anything, it just shuts the game down without any reason as to why
I'm going to make two wild guesses here:

1. You have windows 10 or windows 8.1
2. This started somewhere after July.
HawkeyeWill Sep 2, 2019 @ 2:28pm 
Originally posted by Wallachia:
I'm going to make two wild guesses here:

1. You have windows 10 or windows 8.1
2. This started somewhere after July.
both of these are correct
DARTHMAX Sep 2, 2019 @ 2:43pm 
hoal vaoiu hg
Originally posted by Hawkeyewill:
Originally posted by Wallachia:
I'm going to make two wild guesses here:

1. You have windows 10 or windows 8.1
2. This started somewhere after July.
both of these are correct

See, this isn't really Xeno 2's fault. In July, Microsoft released an update for both O/S that borked the entire system. Running a SFC will indicate problems either in Powershell or Windows Defender. I've noticed that, since July, I've been having issues where my client froze my pc up for 30 seconds to 2 full minutes before unfreezing (I refuse to hard-reset). It may get people to think "Hey, if it only glitches this game then I just need to avoid it!", but the corruption, for some reason, increases and starts spreading to other functions of the system.

You can do what I did:

1. Command prompt as admin
2. sfc /scannow. You will find out that the system found corrupted files but wasn't able to correct them. Ignore this.
3. ISM.exe /Online /Cleanup-image /Scanhealth
4. DISM.exe /Online /Cleanup-image /Restorehealth
3. sfc /scannow again. It will say that windows found corrupted files and fixed them.
4. sfc/ scannow once more. It will say there are no system corrupt files.
5. Update your video card drivers.
6. Restart your system.
OPTIONAL. Perform a disc defrag and restart again.

Game should be working fine now. It's a pretty vanilla solution that took me 3 hours of work, but at least my Xeno 2 isn't glitching anymore.

Let me know if this helped.
HawkeyeWill Sep 6, 2019 @ 1:55pm 
Originally posted by Wallachia:
Originally posted by Hawkeyewill:
both of these are correct

See, this isn't really Xeno 2's fault. In July, Microsoft released an update for both O/S that borked the entire system. Running a SFC will indicate problems either in Powershell or Windows Defender. I've noticed that, since July, I've been having issues where my client froze my pc up for 30 seconds to 2 full minutes before unfreezing (I refuse to hard-reset). It may get people to think "Hey, if it only glitches this game then I just need to avoid it!", but the corruption, for some reason, increases and starts spreading to other functions of the system.

You can do what I did:

1. Command prompt as admin
2. sfc /scannow. You will find out that the system found corrupted files but wasn't able to correct them. Ignore this.
3. ISM.exe /Online /Cleanup-image /Scanhealth
4. DISM.exe /Online /Cleanup-image /Restorehealth
3. sfc /scannow again. It will say that windows found corrupted files and fixed them.
4. sfc/ scannow once more. It will say there are no system corrupt files.
5. Update your video card drivers.
6. Restart your system.
OPTIONAL. Perform a disc defrag and restart again.

Game should be working fine now. It's a pretty vanilla solution that took me 3 hours of work, but at least my Xeno 2 isn't glitching anymore.

Let me know if this helped.
I did all the steps and it still didn't work, it sat on the black screen after the fight/cutscene a little longer than usual and still just shut down
Kamuschek Nov 12, 2019 @ 5:56am 
Guys, it shuts down in the middle of uni 6 vs uni 7 quest. HELP!
< >
Showing 1-8 of 8 comments
Per page: 1530 50

Date Posted: Sep 1, 2019 @ 8:47pm
Posts: 8