Substance painter is freezing when new project

[dewdie]

I click new project and select mesh (extension file is .obj .fbx). then I click OK. Substance painter can't import my mesh,

And show message from system is : "Display driver stopped responding and has recovered"

this error message picture --> http://www.mx7.com/i/df7/Uvwbgu.png
this is my log --> https://www.dropbox.com/s/3k5n8yuouqdbkgy/Log_Substance%20Painter_2.3.0.1326-msvc14-x64-steam-full-43054715.txt?dl=0

then Substance painter is freezing.
How to fix it?

P.S.1 I use AMD R9 270X and update lastest driver version. But It can't help me.
P.S.2 Sorry my english.

[[M]aster Shifu]

Looks like it the computer took longer to react, before the TDR starts to react. TDR is a Windows feature that prevents the GPU from burning out if the hardware has taken longer than expected to complete the operation. When this happens, Windows attempts to recover and reset the graphics hardware. If the GPU is unable to recover and reset the graphics hardware in the time permitted (2 seconds), your system may become unresponsive, and display the error “Display driver stopped responding and has recovered.”

Likewise, you need to know how much faces/polygons your computer can handle. This varies upon different graphics card and computers. A heavier mesh will need longer computation when opening/importing.

To Increase the TDR Delay Values:
https://support.allegorithmic.com/documentation/display/SPDOC/GPU+drivers+crash+with+long+computations

Method 2:
https://support.microsoft.com/en-sg/kb/2665946
http://support.amd.com/en-us/download/desktop?os=Windows+8.1+-+64

[dewdie]

Ok. When I Change TDR Delay in regedit. And new project in substance painter 2 again. Substance painter can't import my mesh

And show error message is : Application Substance Painter has been blocked from accessing Graphic hardware

This error message picture --> http://www.mx7.com/i/c05/5ghtsA.png
This is my log --> https://www.dropbox.com/s/alblj0w37p3cu4q/Log_Substance%20Painter_2.3.0.1329-msvc14-x64-steam-full-853da98a.txt?dl=0