CONTACT SABER FOR SUPPORT INVOLVING GAME'S CRASHING AT START ISSUE

[Borges]

Hey guys,
It seems New World Interactive was acquired by Saber Interactive. So you need to file a request in their website: https://support.saber.games/hc/en-us/requests/new
I just submitted a request for support regarding this unfortunate issue that makes the game crash and the computer to reboot when starting it, possibly due to the Windows update to Version 24H2. Everyone should do it until it is fixed. It's a great game with a nice community and deserves care!

[Drunk Rambo {The Dirty Dozen}]

Did Saber reply?

[Borges]

Originally posted by Drunk Rambo {The Dirty Dozen}:

Did Saber reply?

Not until today, no. But if many people do it, who knows!?

[Borges]

Originally posted by Drunk Rambo {The Dirty Dozen}:

Did Saber reply?

I just received a message from Saber, they request more informations about the case. So, just putting updating you.

[Borges]

Originally posted by Drunk Rambo {The Dirty Dozen}:

Did Saber reply?

Actually, they answered 3 days ago and I didn't see it. Here's the unfortunate answer:

Hey Gabriellobo2013,
Thanks for contacting us at Saber Interactive Support! My name's [XXXX], and I'll be helping you out today.

I'm sorry to hear you faced this issue!

As much as I'd love to help, there's not much I can do from the support side. We sincerely apologize for the inconvenience. We have a notice up on the help site as well: https://support.saber.games/hc/en-us/articles/30625269867281-Read-Me-State-of-Day-of-Infamy

Also, just in case, you can check the workarounds in this article: https://support.saber.games/hc/en-us/articles/23291110713745-Day-of-Infamy-Crashes

Kind regards,
[XXXX]

[Arc]

Saber isn't doing anything at all about legacy titles of studios they acquired, they pretty much leave them to rot.

Nice to know the troubleshooting steps I created are still there, however outdated they are.

As for the issue, Microsoft would rather have you using literal malware masked as an AI instead of admitting that their recent security changes broke a lot of stuff for no good reason
Sadly BattlEye does not have any self-update mechanism unlike EAC so it's quite bad for legacy titles with older BE revisions.