How to edit profile/ dancer cards?

[Samhildánach]

Hiya!

I've been trying to edit my profile (or dancer card, it's called, right?). I'm stuck with Happy and Jazzy.
I'm playing on pc and use my phone as controller.

On the pc screen it says that if I want to edit this, I have to sign in on Uplay on my phone. I can't find "Uplay" in the play store, so I assumed "Ubisoft Club" is the same thing. However, after signing in, this app shows me I own JD and I can view some achievements and such, but I can't find anything about editing dancer cards.

Do I overlook something?

[Ubi Milky]

Hello Samhildánach thanks for getting in touch.

Uplay is Ubisofts own game launcher, similar to steam, where you can sign in with your Ubisoft account username and also launch your Ubisoft games such as Just Dance 2017.
You can download it here - https://uplay.ubisoft.com/en-GB

As far as I am aware players are no longer able to edit their Just Dance Dancer card via the Just Dance app on mobile after it was updated and have to use the default Happy profile.

We have made the Just Dance team aware of this and they are currently investigating this.

Do you have a Ubisoft username or are you able to tell me which phone device you are using so I can add this to their report? Thank you.

-Ubisoft Support

[Samhildánach]

Thank you for the reply and the action taken.
My uPlay account name is osk4rius and I'm currently using an Samsung Galaxy S8 phone.

[Ubi-Woofer]

Thanks for providing these details, Samhildánach! I don't currently see a support case[support.ubisoft.com] open for this issue on your account. Would it be possible for you to create one if you find that this issue persists after the completion of our PC troubleshooting[support.ubisoft.com] and connectivity troubleshooting for the Just Dance Controller App[support.ubisoft.com]?

In the case, please provide your description of the issue, the name of your device and its current OS version number, and also a screenshot/short video showing that you're unable to edit your dancer card within the Just Dance Controller App.

Once the case is created, please leave the reference number here in this thread so I can check that we have everything we need and pass it all onto the devs.

- Ubisoft Support

[Enverex]

Originally posted by Ubi Milky:

Hello Samhildánach thanks for getting in touch.

Uplay is Ubisofts own game launcher, similar to steam, where you can sign in with your Ubisoft account username and also launch your Ubisoft games such as Just Dance 2017.
You can download it here - https://uplay.ubisoft.com/en-GB

As far as I am aware players are no longer able to edit their Just Dance Dancer card via the Just Dance app on mobile after it was updated and have to use the default Happy profile.

We have made the Just Dance team aware of this and they are currently investigating this.

Do you have a Ubisoft username or are you able to tell me which phone device you are using so I can add this to their report? Thank you.

-Ubisoft Support

Was this ever resolved? I guess it's by design at this point as it does it on console too. The weird thing is, 2016 DOES show your Dancer Card name, but 2015 and 2017 don't.

Though with 2023 onwards it's locked to your Ubisoft account name and it doesn't even let you name your dancer card which is absolutely horrible (and the videos all look worse in 2023 onwards as they're all streamed in at much lower bitrate but that's a gripe for a different time...).