Just Dance 2017- FAQ

[Blk_Widow9]

Hey Just Dancers!

Please take a look here for help with frequently asked question. If you need immediate assistance, please get in touch with our Support Team[support.ubi.com].

What songs are included in the Tracklist for Just Dance 2017?
For the full tracklist, dance on over here[just-dance.ubisoft.com]!


How can I request a song?
Slide on over to our Song Request Page[just-dance.ubi.com] and let us know!


What controller can I use for Just Dance 2017?[support.ubi.com]

• PC: Just Dance Controller App and Windows-compatible keyboard required, optional Microsoft Xbox One controller or compatible.
  
• Just Dance Controller App: compatible with Android version 4.1+ or iOS version 7.1+ (compatible with iPhone, iPad, iPad Touch)

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Where can I get the Just Dance Controller App?
Boogie on over here![just-dance.ubisoft.com]


I need more information about the Just Dance Controller App
Please head over to the Controller FAQ page[just-dance.ubisoft.com]


I've subscribed to the Just Dance Unlimited service. How does it work?
Please take a look here[support.ubi.com] for full details.


I'm experiencing connectivity issues in Just Dance 2017. What can I do?[support.ubi.com]
Restart your network hardware

• 1. Turn off your PC/Console and your Modem/Router and wait for 15 - 30 seconds.
  
• 2. Fully power up your Modem/Router (it may take a couple of minutes to re-establish your connection).
  
• 3. Turn on your PC/Console and test the connection of your game again.

Port Forwarding
At this point if you still have trouble then you may have a firewall interfering with your connection. Please configure the following network port within your router from your PC:

TCP and UDP: 80, 443

Directions for configuring network ports are specific to the hardware being used, and can be found by visiting the manufacturers website.

There are also free resources available such as Port Forward which may help. Please note this site is not affiliated with Ubisoft.


Traffic throttling / Blocked ports
There may also be certain restrictions set by your Internet Service Provider (ISP). If you continue to have trouble, please contact your ISP for details on any specific restrictions on the previously mentioned network ports.


Still having problems?
If you continue to have trouble after completing the above steps, please CONTACT SUPPORT[support.ubi.com] and include a full description of your problem along with any error messages you may have received.