Game crash at intro video (Fixed)

[Red musiq]

Right after I create a game save, the game will crash when the intro video starts up.
system
OS: windows 10 64bit version 1511
cpu: AMD fx6300
ram 12GB DDR3 1600
gpu: AMD Radeon HD 6850
Direct X version: 11.2
sound device: Realtek® ALC887 8 channel High Definition Audio / on motherboard
Edit:
the game also starts in a small window
Edit 2:
all the patch did was make the intro video play before picking a game save. But the game still crashes after picking a save when trying to load the main menu.
Edit 3:
3rd patch seems to have fixed the crash, I can get to the main menu and play the game now

[Law212]

I'm running the game on a desktop and laptop running windows 10
The desktop is:
i5-4670 @3.40 GHZ
16 gigs ram
GTX 660 ti

the laptop is
i7-4700 @ 2.40 GHZ
12 gigs ram
gtx 770m 3 GB ram

both systems run the game flawlessly. I have not experienced a single crash and no slowdown of any kind.

[I>U]

İlk olarak ATHANH tarafından gönderildi:

Everybody, pls, the game crash is not by system requirement. This is bug of the game :Assault1:
Developer need release patch to fix it

İlk olarak Zantagor tarafından gönderildi:

When the game crash, don't click the button to close the app yet, but:

Run Task Manager (C:\\Windows\SysWOW64\taskmgr.exe) and open the "Processes" tab.
Click on the checkbox "Show processes from all users" (For Windows 7 and Vista).
Find and select the fallen process (should be OnechanbaraZ2.exe), right-click and select "Create a memory dump file."
After the dump file has been successfully created, click "OK" and check the specified folder. Submit the file to our support team as part of your ticket submission.

That's for a memory dump, I'm still trying to find the steps for a crash one

This method is not really good. My dump file is 894MB after create (location "C:\Users\<UserName>\AppData\Local\Temp"). How to submit it ? :bsskull:

Here is my crash dump (from "C:\ProgramData\Microsoft\Windows\WER\ReportArchive\"):
http://pastebin.com/raw/fzPhJxic

How did you get a dump if you don't own the game?

[Gumi]

Oke i played this game at my friends place and we had intro vid laging as hell and sound was laggy but after we switched the game to 1024x576 windowed mode it was going smotly no soud issue or anything but sems every higher resolution is crashing vid and sound but here is a funy this will it works on 1024x576 windowed if you switch full screen it will start lagging again( so full screen has issus too) or maybe the intro vid is not made compatible for all resolutions including full screen.game has few issues for sure hope this helps somehow :3

[I>U]

İlk olarak Gloomy Gumi tarafından gönderildi:

Oke i played this game at my friends place and we had intro vid laging as hell and sound was laggy but after we switched the game to 1024x576 windowed mode it was going smotly no soud issue or anything but sems every higher resolution is crashing vid and sound but here is a funy this will it works on 1024x576 windowed if you switch full screen it will start lagging again( so full screen has issus too) or maybe the intro vid is not made compatible for all resolutions including full screen.game has few issues for sure hope this helps somehow :3

It's even working on GT 230 this way, instant crash on any fullscreen resolution anywhere far enough from the game menu though.

[Ragnarokgc]

to change resolution settings we have to pass or skip intro, but crash happens even if we try to skip. i managed to play on my main pc intel+nvidia card, but on my amd+radeon still crashing

[Carpark]

I've got a similar problem, except the game launches just fine, instead it crashes midway thorugh the game. After beating chapter 13 boss there's a cutscene and after it ends the game crashes. I'm guessing there's some kind of video that follows and causes a crash.

[Red musiq]

any updates? Does anyone know where the config or setup ini is? or how to change settings from outside the game.

[0111]

I've managed to solve my crash problem, if there's any interest i could share it how i did, but there's no guarantee that my method is going to work for everyone.

[Ragnarokgc]

İlk olarak 0101 tarafından gönderildi:

I've managed to solve my crash problem, if there's any interest i could share it how i did, but there's no guarantee that my method is going to work for everyone.

please share

[Exuberant Witness]

Someone in another thread asked this, and someone found the file. It's pretty much useless, though. At least for now. If you alter it with a hex editor, though, you can change the resolution.

[0111]

NOTE: THIS IS MORE LIKE A WORKAROUND.

So, idk which step managed to stop the crashes that's why i'm going to put everything. (It seems that if i let the Intro run, it crashes after 25~30s BUT I CAN STILL PASS THE INTRO WITHOUT CRASHING.)

1) Verify the game integrity.

2) I removed my K-lite codec pack, i'm using VLC now.

3) Disable Steam Overlay.

4) Make the OnechanbaraZ2.exe run as Administrator.

5) Go to the main directory "S-AZ2" and then "Video" folder: Check if the files are written like
this, "d3_logo" and "Prologue" ; If not try renaming the files. (Without the " of course.) after that, Set them to "Read-Only".

6) Go to your Nvidia 3D configuration / AMD 3D configuration and make a profile for your Onechanbara.

6.1) Force a 60fps + Anti Aliasing + Pre-rendering (The amount of those options are up to you.) / Maximum Performance (For energy management) in other words: Override the game 3d settings.

7) As the game start try skipping the Intro movies AS FAST AS YOU CAN + try entering a map.

8) On the map you can tweak your Resolution / Fullscreen - Windowed on the Options menu buttom.

9) After that you can navigate through the menu without crashing.

I've managed to play the game normally, except for the intro because it still crashes if i let it run (it takes some time though), I'm still trying to find a solution, everything else is fine.

I've tested on my Radeon HD 7850 and on my Nvidia GTX 970, both are having the same problem, but i can play it.

I really hope that this works...

[Exuberant Witness]

Overriding whatever default settings the game is using seems like something that might work for some. It may be those settings causing the crashes. You're onto something.

I always found VLC to be a bit unsightly and cumbersome. If you feel like it, try Potplayer. Looks good, works fine, it's customizable.

[0111]

İlk olarak Exuberant Witness tarafından gönderildi:

Overriding whatever default settings the game is using seems like something that might work for some. It may be those settings causing the crashes. You're onto something.

I always found VLC to be a bit unsightly and cumbersome. If you feel like it, try Potplayer. Looks good, works fine, it's customizable.

The weird thing is: After i REMOVED the two files "d3_logo" + "prologue" the game did not crash.
I'm still trying to figuring why those 2 files are crashing the game, I've uninstalled all my codecs to test again with the videos on the folder, but it crashed; I guess it's not codec related(?), oh the headaches...

[✨ ATHANH ✨]

İlk olarak 0101 tarafından gönderildi:

NOTE: THIS IS MORE LIKE A WORKAROUND.
.......

Not work at all.

[0111]

İlk olarak ATHANH tarafından gönderildi:

İlk olarak 0101 tarafından gönderildi:

NOTE: THIS IS MORE LIKE A WORKAROUND.
.......

Not work at all.

Try deleting the 2 files "d3_logo" + "Prologue" from the video folder to see if it goes.