Has multiplayer been fixed?

[Leander.quest]

Does multiplayer work now? There were out of sync errors when I last played it.
Does remote play work or workarounds?

What about Heroes 6? Is there a Heroes game I can play online with friends and NO bugs?

[Sir Magnetron | AKA cdkeynl]

I would like to know this too, the game itself is actually pretty good. Recently started playing again and enjoying my time in it. But i remember playing online with my friend we had sync errors over and over. Limbic Entertainment said to fix those errors, they were commit on doing.

Is it fixed guys?

[Leander.quest]

Seems it isn't, neither in Heroes 6 nor 7.

[Ubi Milky]

Hello everyone, I am sorry to hear you are unable to play online with anyone at the moment.

I was not aware there were any problems with this particular game's online, would you please run through the troubleshooting steps in this article for this game, including port forwarding your router to better connect to other players >
https://www.ubisoft.com/en-gb/help/might-and-magic-heroes-7/connectivity-and-performance/article/troubleshooting-connectivity-issues-in-might-and-magic-heroes-vii-pc/000080361

Is there a paticular error message you receive when you try to connect that you can show me a picture of?

Ubisoft Support

[Leander.quest]

Sorry, but Heroes 7 never worked for any player. "Out of sync" errors after some time, usually when you meet another non-AI player...online errors AND hot seat...so we (friends) gave up. The game is good in single player mode but finishing multiplayer games is not possible as the game will become out of sync at some point.

[76561198868205544]

Originally posted by LeanderAT:

Sorry, but Heroes 7 never worked for any player. "Out of sync" errors after some time, usually when you meet another non-AI {LINK REMOVED}player...online errors AND hot seat...so we (friends) gave up. The game is good in single player mode but finishing multiplayer games is not possible as the game will become out of sync at some point.

Sorry to hear that you have had this experience. Can we ask that you do still try the steps we linked above please.

- Ubisoft Support

[Sir Magnetron | AKA cdkeynl]

Originally posted by UbiViral:

Originally posted by LeanderAT:

Sorry, but Heroes 7 never worked for any player. "Out of sync" errors after some time, usually when you meet another non-AI player...online errors AND hot seat...so we (friends) gave up. The game is good in single player mode but finishing multiplayer games is not possible as the game will become out of sync at some point.

Sorry to hear that you have had this experience. Can we ask that you do still try the steps we linked above please.

- Ubisoft Support

I must agree with LeanderAT on this, it's not a connection problem. The way they designed ( Limbic ) multiplayer it's impossible to play online with others. The out of sync errors are in the savegames of players and they happen randomly when you play online. Single player there are no issues like this. Limbic Entertainment said they would fix these out of sync errors but i guess the contract ran out and they moved on. Never fixed the problem. It's sad because me and my brother bought this game to play online. Sadly we never did, since we always got "Out of sync errors" It would be cool if Ubisoft hired some developer to iron out these errors. Single player is fun tho, been playing it daily since i started playing again.

[Leander.quest]

Originally posted by UbiViral:

Originally posted by LeanderAT:

Sorry, but Heroes 7 never worked for any player. "Out of sync" errors after some time, usually when you meet another non-AI player...online errors AND hot seat...so we (friends) gave up. The game is good in single player mode but finishing multiplayer games is not possible as the game will become out of sync at some point.

Sorry to hear that you have had this experience. Can we ask that you do still try the steps we linked above please.

- Ubisoft Support

I know you are trying to help but providing details and steps does not make sense. The game was abandoned long time ago and it NEVER worked in multiplayer mode, neither online nor hot seat on the same computer.

This is not my opinion but the community's. Heroes 5 was the last Heroes title with a stable multiplayer mode.

[76561198868205544]

Originally posted by LeanderAT:

Originally posted by UbiViral:

Sorry to hear that you have had this experience. Can we ask that you do still try the steps we linked above please.

- Ubisoft Support

I know you are trying to help but providing details and steps does not make sense. The game was abandoned long time ago and it NEVER worked in multiplayer mode, neither online nor hot seat on the same computer.

This is not my opinion but the community's. Heroes 5 was the last Heroes title with a stable multiplayer mode.

We understand but we do still want to help and to do this we do ask that troubleshooting is done please.

- Ubisoft Support

[Sir Magnetron | AKA cdkeynl]

Can't you guys install the game and try a few online games at Ubisoft? Just put a small team of QA testers on it ( on different locations ) or from home so they have the out of sync errors too. And then you have your best workers that can find the problem and record, then a developer can maybe fix the issue? That would be very cool because there is no word of an upcoming heroes of might and magic anytime soon. So a multiplayer fix on the Out of Sync bug would be really nice and shows you care. I know this is not a very much played game ( and older one ) but you could earn lot of street cred. :)

[76561199187542534]

Originally posted by Sir Magnetron | AKA cdkeynl:

Can't you guys install the game and try a few online games at Ubisoft? Just put a small team of QA testers on it ( on different locations ) or from home so they have the out of sync errors too. And then you have your best workers that can find the problem and record, then a developer can maybe fix the issue? That would be very cool because there is no word of an upcoming heroes of might and magic anytime soon. So a multiplayer fix on the Out of Sync bug would be really nice and shows you care. I know this is not a very much played game ( and older one ) but you could earn lot of street cred. :)

Hi there,

It's great to hear from players that are passionate about some of our older titles. This idea can be passed onto our games team, however I'm unable to confirm what work will go ahead.

Thank you for taking the time to share this. If you have anything else you'd like to share, or need assistance with, please let us know!

- Ubisoft Support

[Sir Magnetron | AKA cdkeynl]

Thank you for your replies!

I have found a Mod website where they fix even more bugs in the game, didn't read anything about out of sync issue tho, so that problems seems very hard to fix.

https://www.moddb.com/mods/unoffical-community-mod-ucp

It's a community Mod so at your own risk guys.

Thanks Ubi_Support again for your comments, you don't see that a lot anymore.

[Leander.quest]

Originally posted by Ubi Milky:

Hello everyone, I am sorry to hear you are unable to play online with anyone at the moment.

I was not aware there were any problems with this particular game's online, would you please run through the troubleshooting steps in this article for this game, including port forwarding your router to better connect to other players >
https://www.ubisoft.com/en-gb/help/might-and-magic-heroes-7/connectivity-and-performance/article/troubleshooting-connectivity-issues-in-might-and-magic-heroes-vii-pc/000080361

Is there a paticular error message you receive when you try to connect that you can show me a picture of?

Ubisoft Support

It is not about running through the troubleshooting steps.
It is a save game problem that even occurs in local multiplayer hotseat mode.

The game works until players meet on the map. There is no error message but your hero might stand next to a mine with troops A, B, C but the other player seems your hero somewhere else with other troops. The game is no longer in sync...everbody plays a different game...you see a hero attacking a castle but actually he does something else...after some out of sync turns the game stops.

It never worked after launch and you should know that...you can play the game yourself...local multiplayer or online multiplayer. Finishing a game is not possible as the game will become out of sync as soon as the heroes from opposing players meet on the same screen (you see them).

[Didop]

fixing this out of synv bug is still my dream

[angstrom8i]

I HAVE been able to play it online. Inconsistently. The problems were network related. some of them were due to mcafee updates, some were not in other instances, the game was slow on some connections in some cases where all players would play at the same time. it was a lot of fun to play other mature players that could accept loss or take a win without insecurity though. i suggest be mindful of firewall issues and keep updating the patches to the game (many updates were long after some of these posts) and update stteam and keep updating the ubisoft app also - hope this helps some of you

[76561199187542534]

Hey there angstrom8i,

Thank you for returning to the forums to post your experience of online play, and what's worked best for you. Hopefully players will be able to follow these steps if they are having any trouble with the multiplayer aspect of Might & Magic Heroes VII – Trial by Fire.

Should any players continue to see connectivity issues, please reach out to us and we'd be happy to help.

- Ubisoft Support