Extremely bad audio quality after update.

[Dr Nilsson 🖖]

The audio quality became really really bad after the latest update. Everything has a "robotic" and echo-ing sound. Could the devs please make the previous version available in the beta tab, because that one worked perfectly for me?

[movision]

Hi,
We could offer the version 2.0 to you but I'm pretty certain, it's just a setting issue. Do you like to let me know a bit about your system?

Are you use an external sound device?
Did you try different sources (media and players)?
Did you try to update your soundcard drivers?
Did you try to tune the processing using the Latency parameter in the settings?
Do you run all in 48 / 44.1 Khz?

Do something help?

Best,
Tom
(Support)

[Dr Nilsson 🖖]

It worked when i lowered the latency to 23.2. I used 11.6 and sometimes 5.8 before the update without any problems. Will setting it to 32.2 make the audio out of sync in games?

[MazoSadoxist]

I have the same problem. Normal sound only at 23.2 latency

[Martyr for Blood]

Yeah after windows update software completely broken now. Also hate the fact that its tied to steam to have it run.

[MazoSadoxist]

UPD: this problem only appears when i plug headphones through audio card (PCI-E ASUS Xonar AE).
When I plug headphones through motherboard or when the sound is output through the monitor I still can use 5.3 and 10.7 latency without any problem.

[Cloud9]

Yes I get the same robotic sound with (Sound Blaster Z) plugged into headphone audio port. Tried 44.1/48 khz 24/16 bit. Will try motherboard audio see how that works.

[movision]

Hey guys,

ok as far as I understand, the issue gets solved if you use the internal sound card or tune with the Latency Target Parameter, right? The Latency Target parameter was offered exactly for such issues because sometimes external sound cards need different latencies. So those who can't make the SSC run anyway with an external sound card I like to encourage you to tweak a bit around with sound settings of the SSC and the external sound card. Maybe stay in 44.1 Khz, check any other enhancement parameters from the external card etc.

I know it's bothersome that the SSC is still running with steam. But we still discuss with Steam how to change that. It's much more difficult as expected too;)

Best,
Tom
(Support)