Spatial Sound Card

Spatial Sound Card

Neenerz Nov 14, 2016 @ 7:09pm
Driver won't install
On Windows 7 I uninstalled the driver. Later when trying to install it again a window pops up saying "Cannot install device (0/2 - The system cannot find the file specified.)" I click ok and another window pops up saying "Driver not found". So I tried cleaning the registry, deleting all local content and rebooting. Still the same.
Any ideas?
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movision Nov 14, 2016 @ 11:04pm 
Hi SGB
Hm... this sounds strange to me. W7 64 Bit?
Best,
Tom:)
Neenerz Nov 14, 2016 @ 11:16pm 
Yes 64 bit
movision Nov 21, 2016 @ 10:07am 
Sorry for the delayed response, we was a bit busy about some pro audio exhibitions.
Did you uninstall the driver the first time because of an installation problem?
Neenerz Nov 21, 2016 @ 12:39pm 
It was working great but I had to disable it when I wasn't using it (can't remember why now). I couldn't enable it again so tried re-installing. Here's the first part of Windows/inf/setupapi.dev.log

>>> [Device Install (UpdateDriverForPlugAndPlayDevices) - NEW_AUDIO_TECHNOLOGY_SSC]
>>> Section start 2016/11/21 14:27:00.599
cmd: x64\wdmdrvmgr -q -i NEW_AUDIO_TECHNOLOGY_SSC vacnatkd.inf
dvi: Set selected driver complete.
dvi: {Build Driver List} 14:27:00.610
dvi: Searching for hardware ID(s):
dvi: new_audio_technology_ssc
cpy: Policy is set to make all digital signatures equal.
dvi: Processing a single INF: 'c:\steamlibrary\steamapps\common\spatial sound card\driver\vacnatkd.inf'
inf: Opened INF: 'c:\steamlibrary\steamapps\common\spatial sound card\driver\vacnatkd.inf' ([strings])
sig: {_VERIFY_FILE_SIGNATURE} 14:27:00.613
sig: Key = vacnatkd.inf
sig: FilePath = c:\steamlibrary\steamapps\common\spatial sound card\driver\vacnatkd.inf
sig: Catalog = c:\steamlibrary\steamapps\common\spatial sound card\driver\vacnatkd.cat
! sig: Verifying file against specific (valid) catalog failed! (0x800b0109)
! sig: Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
sig: {_VERIFY_FILE_SIGNATURE exit(0x800b0109)} 14:27:00.704
sig: {_VERIFY_FILE_SIGNATURE} 14:27:00.704
sig: Key = vacnatkd.inf
sig: FilePath = c:\steamlibrary\steamapps\common\spatial sound card\driver\vacnatkd.inf
sig: Catalog = c:\steamlibrary\steamapps\common\spatial sound card\driver\vacnatkd.cat
sig: Success: File is signed in Authenticode(tm) catalog.
sig: Error 0xe0000241: The INF was signed with an Authenticode(tm) catalog from a trusted publisher.
sig: {_VERIFY_FILE_SIGNATURE exit(0xe0000241)} 14:27:00.748
dvi: Created Driver Node:
dvi: HardwareID - NEW_AUDIO_TECHNOLOGY_SSC
dvi: InfName - c:\steamlibrary\steamapps\common\spatial sound card\driver\vacnatkd.inf
dvi: DevDesc - Spatial Sound Card
dvi: DrvDesc - Spatial Sound Card
dvi: Provider - NEW AUDIO TECHNOLOGY GmbH
dvi: Mfg - NEW AUDIO TECHNOLOGY GmbH
dvi: ModelsSec - DevSection.NTamd64
dvi: InstallSec - DevInst
dvi: ActualSec - DevInst.NT
dvi: Rank - 0x00ff0000
dvi: Signer - New Audio Technology GmbH
dvi: Signer Score - Authenticode
dvi: DrvDate - 03/30/2016
dvi: Version - 4.15.0.7508
dvi: {Build Driver List - exit(0x00000000)} 14:27:00.751
dvi: {Build Driver List} 14:27:00.751
dvi: Searching for hardware ID(s):
dvi: new_audio_technology_ssc
cpy: Policy is set to make all digital signatures equal.
dvi: Unable to retrieve InfPath - likely no driver installed
dvi: {Build Driver List - exit(0x00000000)} 14:27:00.752
dvi: {DIF_SELECTBESTCOMPATDRV} 14:27:00.752
dvi: Using exported function 'MediaClassInstaller' in module 'C:\Windows\system32\mmci.dll'.
dvi: Class installer == mmci.dll,MediaClassInstaller
dvi: Using exported function 'MediaClassCoInstaller' in module 'C:\Windows\system32\mmcico.dll'.
dvi: CoInstaller 1 == mmcico.dll,MediaClassCoInstaller
dvi: CoInstaller 1: Enter 14:27:00.754
dvi: CoInstaller 1: Exit
dvi: Class installer: Enter 14:27:00.755
inf: Opened INF: 'c:\steamlibrary\steamapps\common\spatial sound card\driver\vacnatkd.inf' ([strings])
dvi: Class installer: Exit
dvi: Default installer: Enter 14:27:00.756
dvi: {Select Best Driver}
dvi: Selected driver installs from section [DevInst] in 'c:\steamlibrary\steamapps\common\spatial sound card\driver\vacnatkd.inf'.
dvi: Class GUID of device remains: {4d36e96c-e325-11ce-bfc1-08002be10318}.
dvi: Set selected driver complete.
dvi: Selected:
dvi: Description - [Spatial Sound Card]
dvi: InfFile - [c:\steamlibrary\steamapps\common\spatial sound card\driver\vacnatkd.inf]
dvi: Section - [DevInst]
dvi: Signer - [New Audio Technology GmbH]
dvi: Rank - [0x00ff0000]
dvi: {Select Best Driver - exit(0x00000000)}
dvi: Default installer: Exit
dvi: {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 14:27:00.758
inf: {SetupCopyOEMInf: c:\steamlibrary\steamapps\common\spatial sound card\driver\vacnatkd.inf} 14:27:00.758
! inf: Package was already in store: skipping Driver Store add
inf: Driver Store location: C:\Windows\System32\DriverStore\FileRepository\vacnatkd.inf_amd64_neutral_319ed131cd5edbc6\vacnatkd.inf
inf: Published Inf Path: C:\Windows\INF\oem84.inf
inf: OEM source media location: c:\steamlibrary\steamapps\common\spatial sound card\driver\
inf: {SetupCopyOEMInf exit (0x00000000)} 14:27:00.811
dvi: Searching for hardware ID(s):
dvi: new_audio_technology_ssc
!!! ndv: Driver Package import failed for new device...installing NULL driver.
!!! ndv: Error 2: The system cannot find the file specified.
movision Nov 23, 2016 @ 10:22am 
Ok I will forward it....
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