Match history and shop contents not updating

[QuickSandBD]

From tomorrow my match history is not updating. I played at least 40 matches but non of the matches history got stored. Moreover, new shop contents are blank. But in android it's working fine.

[stankov370]

I've got same bug. Reinstalled game, reinstalled steam and nothing helps. If you will find any solutions please tell me, i will be really greatful

[EL_Din_46]

Originally posted by QuickSandBD:

From tomorrow my match history is not updating. I played at least 40 matches but non of the matches history got stored. Moreover, new shop contents are blank. But in android it's working fine.

The battle results replays are downloaded after each battle. Image files for new shop contents are also downloaded. Both situations point to problems downloading. That could be caused by problems on the internet, a conflict with an antivirus or other background program, a bug in the app, or other causes.

Anti-virus conflicts can be eliminated by excluding Blitz in your antivirus settings (that's a good idea anyway). Rebooting your computer without other unnecessary programs running might help. You can diagnose internet problems by running PingPlotter as described in the pinned lag thread above here.

Filing a ticket with Player Support may be a good idea. You can do that by selecting Settings/General/Support ingame.

[Что с ебалом, сын]

Open the Windows Security app by selecting the shield icon in the task bar. You can also search the start menu for Windows Security. Select the Virus & threat protection tile (or the shield icon on the left menu bar) and then select Ransomware protection. Set the switch for Controlled folder access to Off.
Congrats!