crazy ping

[Jenna Tahlia]

i play on the asia servers and usualy have about 150 ping as im from australia but today my ping is at 300 the game is unplayable for me but its not my internet its fine in other games just blitz anyone have the same issue?

[Elite911]

Hello,

Please follow the below instructions with the device you are playing on and send us a ticket to Support:


iOS

Wargaming eredeti hozzászólása:

In order to gather more information about the cause of your issue, could you please provide us with a Pingplotter report:

• Download and install the "Pingplotter" application found in the Apple App store;
  
• Close all the applications, including messengers, browser, mail client and so on;
  
• Run the PingPlotter app and tap "Options" button (cog icon in the upper right corner);
  
• Tap "Tracing", then set Interval to 1 second;
  
• Return to the main menu by tapping twice "< Back" button;
  
• Type or paste the following address into "Address to Trace" field then tap "Trace":
  
  
  
• login0.wotblitz.asia - if you play on SG_P1
  
• login1.wotblitz.asia - if you play on SG_P2
  
• login2.wotblitz.asia - if you play on SG_P3
  
  To see which server you are connected to, proceed to the in-game settings "General" tab;
  
  
• Wait for some time (10-30 minutes recommended), then tap Export icon (between the Pause and Gear icon) and then tap "Collect Data (PP2);
  
• After that, choose where to save the report;
  
• To attach the file to your ticket, select the "Browse" option in the file attachment section and then select a place where the report was saved.
  
  NOTE: please perform this test while you are experiencing the problem that you described. Otherwise, we will not be able to see it.
  
  Android
  

  Wargaming eredeti hozzászólása:

  In order to gather more information about the cause of your issue, could you please provide us with a NetTesting report:

  
  
• Make sure your device privacy settings allow installation of apps from unknown sources;
  
• Download the app installer using the following link: http://dl-support.wargaming.net/wotb/ru/apk/NetTesting.apk
  
• Install the app and run it;
  
• Select "Asia" region (if you play on SG_P1 or SG_P2) or "Asia 3" (if you play on SG_P3) and press "Start"
  
  To see which server you are connected to, proceed to the in-game settings "General" tab;
  
  
• The application will start diagnostics in the background, run the game and play until the issue occurs;
  
• After diagnostics is finished, close the game and proceed to the sliding menu by flicking down from the top of the screen and tap on the NetTesting notification in it;
  
• Press "Stop" button and you will see the file path to the report created by the app;
  
• Attach this report to your support ticket.
  
  NOTE: please perform this test while you are experiencing the problem that you described. Otherwise, we will not be able to see it.
  
  Windows
  

  Wargaming eredeti hozzászólása:

  In order to gather more information about the cause of your issue, could you please provide us with a Pingplotter report:

  
  
• Install the following app on your PC: http://www.pingplotter.com/downloads/pngplt_std.exe
  
• Close all the applications, including torrents, DC-clients, apps like Skype or Zoom, web browsers (Chrome, Firefox, Opera), mail clients and so on.
  
• Launch the Pingplotter app and maximize the dialog window.
  
• Type the following address into the field "Address to Trace" (upper left corner):
  
  
• login0.wotblitz.asia - if you play on SG_P1
  
• login1.wotblitz.asia - if you play on SG_P2
  
• login2.wotblitz.asia - if you play on SG_P3
  
  To see which server you are connected to, proceed to the in-game settings → "General" tab;
  
  
• Set 1 second in the field "Trace Interval".
  
• Click the "Trace" button (to the right from "Address to Trace" field) or the "Enter" button.
  
• Let the Trace run for at least 30 minutes.
  
• Share the results by clicking File → Share → Create Share Page.
  
• Copy the link to this page into your reply.
  
  NOTE: please perform this test while you are experiencing the problem that you described. Otherwise, we will not be able to see it.
  
  
  
  Link to Support: https://asia.wargaming.net/support/en/products/wotb/

[Jenna Tahlia]

Elite911 eredeti hozzászólása:

Hello,

Please follow the below instructions with the device you are playing on and send us a ticket to Support:


iOS

Wargaming eredeti hozzászólása:

In order to gather more information about the cause of your issue, could you please provide us with a Pingplotter report:

• Download and install the "Pingplotter" application found in the Apple App store;
  
• Close all the applications, including messengers, browser, mail client and so on;
  
• Run the PingPlotter app and tap "Options" button (cog icon in the upper right corner);
  
• Tap "Tracing", then set Interval to 1 second;
  
• Return to the main menu by tapping twice "< Back" button;
  
• Type or paste the following address into "Address to Trace" field then tap "Trace":
  
  
  
• login0.wotblitz.asia - if you play on SG_P1
  
• login1.wotblitz.asia - if you play on SG_P2
  
• login2.wotblitz.asia - if you play on SG_P3
  
  To see which server you are connected to, proceed to the in-game settings "General" tab;
  
  
• Wait for some time (10-30 minutes recommended), then tap Export icon (between the Pause and Gear icon) and then tap "Collect Data (PP2);
  
• After that, choose where to save the report;
  
• To attach the file to your ticket, select the "Browse" option in the file attachment section and then select a place where the report was saved.
  
  NOTE: please perform this test while you are experiencing the problem that you described. Otherwise, we will not be able to see it.
  
  Android
  

  Wargaming eredeti hozzászólása:

  In order to gather more information about the cause of your issue, could you please provide us with a NetTesting report:

  
  
• Make sure your device privacy settings allow installation of apps from unknown sources;
  
• Download the app installer using the following link: http://dl-support.wargaming.net/wotb/ru/apk/NetTesting.apk
  
• Install the app and run it;
  
• Select "Asia" region (if you play on SG_P1 or SG_P2) or "Asia 3" (if you play on SG_P3) and press "Start"
  
  To see which server you are connected to, proceed to the in-game settings "General" tab;
  
  
• The application will start diagnostics in the background, run the game and play until the issue occurs;
  
• After diagnostics is finished, close the game and proceed to the sliding menu by flicking down from the top of the screen and tap on the NetTesting notification in it;
  
• Press "Stop" button and you will see the file path to the report created by the app;
  
• Attach this report to your support ticket.
  
  NOTE: please perform this test while you are experiencing the problem that you described. Otherwise, we will not be able to see it.
  
  Windows
  

  Wargaming eredeti hozzászólása:

  In order to gather more information about the cause of your issue, could you please provide us with a Pingplotter report:

  
  
• Install the following app on your PC: http://www.pingplotter.com/downloads/pngplt_std.exe
  
• Close all the applications, including torrents, DC-clients, apps like Skype or Zoom, web browsers (Chrome, Firefox, Opera), mail clients and so on.
  
• Launch the Pingplotter app and maximize the dialog window.
  
• Type the following address into the field "Address to Trace" (upper left corner):
  
  
• login0.wotblitz.asia - if you play on SG_P1
  
• login1.wotblitz.asia - if you play on SG_P2
  
• login2.wotblitz.asia - if you play on SG_P3
  
  To see which server you are connected to, proceed to the in-game settings → "General" tab;
  
  
• Set 1 second in the field "Trace Interval".
  
• Click the "Trace" button (to the right from "Address to Trace" field) or the "Enter" button.
  
• Let the Trace run for at least 30 minutes.
  
• Share the results by clicking File → Share → Create Share Page.
  
• Copy the link to this page into your reply.
  
  NOTE: please perform this test while you are experiencing the problem that you described. Otherwise, we will not be able to see it.
  
  
  
  Link to Support: https://asia.wargaming.net/support/en/products/wotb/

lol im computer stupid and u want me to download othersoftwear to help you guys find out whats going on every day i see people posting about this issue in game this is the first time it has happened to em has wasted my entire day havent been able to play as all my shots miss fix your servers connection ffs

[Jenna Tahlia]

any why was my post moved ffs are u stupid i wanted to see if anyone else was having issues nobody looks in tech chat u idiots im done with your game go yall can go get ...... you fill in the blanks

[inoy161]

https://wotkit.com/bonus/58585759 world of tanks ящики

[Blegh]

Steam client has been having issues. Try getting it from windows.

[EL_Din_46]

“Nobody” was just lurking here and had his magic wand ready to solve the op’s problem. Too bad he missed him.