LIST OF KNOWN ISSUES / SOLUTIONS

[76561198198671473]

Known Issues

Although we try to resolve every bug, some issues do slip through. Here are the current known issues for Head Start and Open Beta. If you run into any of these, please do not file a Bug Report. Know that we’re aware of them and they will be corrected in the future.

[Functionality] – Hakanas Highlands – Merciless Jeranin is not found at Divinity Shore.

- Jeranin is missing from Divinity Shore

- Players cannot acquire the Dragon Emblem for Taming ‘Agnas the Red’ (Dragon Mount)

[Functionality] – Item – Using a ‘Warp Pass’ triggers the 3 minute cooldown of the Premium Service ‘Transit Shrine Pass

- ‘Transit Shrine Pass’ and ‘Warp Passes’ share cooldown functionality.

[UI] – Quests – Un-Tracking completed quests cannot be seen in the quest log.

- If the player stops tracking a completed quest, the quest cannot be found in the quest log

The following aerial familiar skins (Luminous Benthic and White Benthic) currently have texture issues.

- This will be fixed in a future update.

The item ‘Taming Points Potion’ can be used even when players have full taming points.

- This means that you could accidentally waste your Taming Points Potion if you use it while your points are full.

The Red Qipao outfit appears black on male characters when previewed in Ellora’s Shop, and when equipped.

- The Red Qipao outfit is actually meant to be red, but is currently displaying as black for male characters.

[UI] – Cash Inventory

- ‘Claiming’ an item from the cash inventory will bring up the ‘Transfer’ message that will prevent additional interaction with the cash inventory. Users can simply close and re-open the cash inventory to have it functional again.

FIXED ISSUES

Founder's Packs Not Showing up in Inventory []

- We have a specific thread for this >> {ENLACE ELIMINADO}http://forums.icarus.nexon.net/discussion/5038/known-issue-founder-s-pack-item-redemption

Username / Language Filter Impacting some users. []

- We are aware of certain restrictions within creating usernames or typing certain phrases.

The Priest skill ‘Divine Comfort’ is missing a description. []

- This is a ‘self-heal’ skill.

The Bestiary entry for Albino Ashtail is cut off, and the taming conditions are unclear. []

- You can check the Wiki page for information about how to tame Albino Ashtail.

The Bestiary entry for Scalleda has missing information. []

- Attack Redfeather Eggs in Broken Caldera for a chance that Scalleda will summon to protect its eggs. You can also check the Wiki page for information.

The Bestiary entry for Pluto doesn’t explain how to obtain it. []

- After Brakarr Gallant is killed in Hakain’s Crossing, there is a small chance that Pluto will summon. You can also check the Wiki page for information.

Known Solutions

Error Code:51000
This error is occurring due to not having a character within Nexon America. Although you are playing Riders of Icarus through Steam and/or the Nexon Launcher, due to you not having a character within our server data, this particular error will continue to occur until you have a character.

To resolve this, you will need to create a character in one of our other titles, such as MapleStory (or Icarus once we have Open Beta) then wait one full business day to complete a purchase. After this time, you should have no issues with your transaction.

Microsoft Visual C++ 2010 Redistributable Packages
Below you will find four separate links to the Microsoft website containing additional information for these packages, which you will need to download and install, as this will ensure all of the proper packages are installed.

Microsoft Visual C++ 2010 Redistributable Package (x86) - {ENLACE ELIMINADO}https://www.microsoft.com/en-us/download/details.aspx?id=5555
Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) - {ENLACE ELIMINADO}https://www.microsoft.com/en-us/download/details.aspx?id=8328
Microsoft Visual C++ 2010 Redistributable Package (x64) - {ENLACE ELIMINADO}https://www.microsoft.com/en-us/download/details.aspx?id=14632
Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) - {ENLACE ELIMINADO}https://www.microsoft.com/en-us/download/details.aspx?id=13523
Error Code 276
Some anti-virus programs, such as AVG, Avast, or other programs, will sometimes block "BlackCipher.aes" from running on 32 bit only. This can be resolved by adding the game path for Icarus to your exception list:

"enetfailure_entry_steam_authticket" Error Message
This is generally caused by something blocking your connection from contacting our authorization servers. Please exit out of the client, and re-launch the game.

If a quick restart does not work, please try adding Riders of Icarus to any exception list for your anti-virus software or personal firewall (or try turning it off as a test), then re-launch the game.

"Nexon Steam Game Launcher has stopped working"
1. Please ensure that you meet the minimum specifications to run Riders of Icarus >> {ENLACE ELIMINADO}http://icarus.nexon.net/en/news/article/14184/riders-of-icarus-final-system-requirements

If you do not meet any part of the minimum requirements, you will need to upgrade your machine.

2. Please ensure your Windows OS and video card drivers are fully up to date, and current. This can be accomplished by running Windows Update, and searching for drivers on your video card manufacturer's website.

3. Please try disabling (or allowing Riders of Icarus as an exception) any anti-virus programs (AVG, Avast, Kaspersky, etc.), personal firewall software, or potentially even Windows Defender when attempting to launch the game. We've found that oftentimes an anti-virus program is being overzealous and blocking your connection to the authorization servers.

4. Please attempt to "Verify" your steam installation. Right click on the game in your Library >> Properties >> Local Files Tab >> Click "Verify Integrity..."

More solutions to come.

[Aisperfang]

Publicado originalmente por BLaZeD:

Can you pls fix Application exception has been occurred. This application will be terminated. A lot of People payed for a Founders Pack but now they cant play because of this erro. Sry for my bad english ^^

i had this issue to solve it i just turned my antivirus off while loading it up

[Blueloopstah]

Publicado originalmente por Un0rthodox:

Publicado originalmente por Bamboo (Redness):

I was just about to say this..

Its kind of sad as we only have 7days to claim our founders gear but i dont want to claim it if it can't be with my character that has the cat eyes

I think all your characters get the founders gear so no reason not to start on one then swap over when they fix the eyes.

[Un0rthodox]

Publicado originalmente por Blueloopstah:

Publicado originalmente por Un0rthodox:

Its kind of sad as we only have 7days to claim our founders gear but i dont want to claim it if it can't be with my character that has the cat eyes

I think all your characters get the founders gear so no reason not to start on one then swap over when they fix the eyes.

I hope thats true??

[Blueloopstah]

Publicado originalmente por Un0rthodox:

Publicado originalmente por Blueloopstah:

I think all your characters get the founders gear so no reason not to start on one then swap over when they fix the eyes.

I hope thats true??

According to the founders pack FAQ everything but the one time premium time and cash shop currency is given to every character you make.

[Savage_Stan]

i have a gtx850m graphocs card shouldnt it be running more than 8fps?

[Altair6681]

I hope they fix the bring down that barrier bug cause my character is stuck in brakarr forest at the moment lol

[Mas]

they need to fix the screen flicker bug that heaps of people are getting

[Savage_Stan]

WELL FIXED MY GRAPHICS CARD ISSUE lol was my own mistake actually nothign to do with the game so far my only complaint is targeting while in action mode its kinda hard to switch targets mid battle lol but so far i love this game!

[Savage_Stan]

and wait to when it come sout of beta or whatever there gunna wipe the servers?

[AdrianTCG]

Publicado originalmente por .Cheetos//Sign:

I'm with VYP3R, if you guys cant fix the issue with nxsteam crashing and the 32 exe stopped responding issues within 24 hours. There is no point to even keep the game, the blaring issues with a lot of us that cant even run the game without crashing on new computers or even fresh installs is a bigger problem then some damn information in the bestiary missing.

I mean I spent 6 hours of my time trying to get the game to work, and the best I could get was crashing after choosing a server location after that I cant even get back to that window. I have 30 minutes game time.. all of it crash notifications.

Searching on google got me exactly what I was expecting, my problem with the launcher32 stopped responding issue even dated all the way back to April's CB with no solution other than delete user folder. All that does is crashed right at loading and than crashed again with the logos ingame. Since this is a steam buy, there are no codes given so I dont even have the option to just bypass steam and apply a code for the nexon launcher.

Today after i wake up i expected at least a notice from developers that they are working on this crash, but NOPE , so i just asked my money back. You should do it too, there is no point in paying for a head start when the game doesnt even work. Lets just wait for the free for all play on 6th and thats it.

[The Owl that Dreams]

I start up the game, everything is normal until it comes up with the authenticating screen then i get an error and it just sits there, stuck like that.

[7Tepeli]

Publicado originalmente por Bamboo (Redness):

Publicado originalmente por Un0rthodox:

Can i just say that another issue is that the No-Pupil and Cat Pupil revert back to standed Pupils upon completing character creation and that this issue was noted back in April on the bugs section of the main Forum!!

http://forums.icarus.nexon.net/discussion/214/gameplay-character-creation-cat-eye-pupil/p1#MessageForm

I was just about to say this..

I want that ♥♥♥♥♥♥ pupils fix it ! -_-

[Lowrater]

Also..

Pre-view of shop items clothes doesn't work. It doesn't show the character with it on.

If you tab out of the game, and wait 5 minutes, your game will disconnect without an message. You cannot take quests, and move on etc.

If you click "character select", and tab out, and wait few minutes, and tab in again, the game will lock and freeze your character. If you then try to Alt+F4, you will get an message following: "There is an unfinished task. Another task cannot be initated just yet." The only way to get it working again, is to tab out, and right-click on the launcher and "close window" and tab fast back in to shut the game down. In the end, you will have a black screen in some minutes.

[Monolith]

Blocking people doesnt stop you from seeing their shout/yell messages. Blocked gold spammer, still copped his spam. had to turn off yell messages entirely. assuming bug, cos retarded mechanic otherwise, people are blocked for a reason

[Kaine Madjere]

Publicado originalmente por Blueloopstah:

Publicado originalmente por Un0rthodox:

I hope thats true??

According to the founders pack FAQ everything but the one time premium time and cash shop currency is given to every character you make.

The premium time is actually account wide, the redeemable item just shows up on the first character.

Edit: The first chracter you claim it on.*