Error when loading game: enetfailure_entry_other_error_v

[LouisaB75]

Although it doesn't happen every time I launch the game, and a second or third attempt to run it right after the error usually works, I am getting the message enetfailure_entry_other_error_v frequently enough for it to be annoying.

It appears after the Authorising message after hitting play. There is a confirm button under the error but it vanishes almost immediately and is replaced by a you've been disconnected from the server message before it shuts down.

My antivirus is disabled, since I discovered some time ago that the reason it wasn't getting past authorising was because of that.

Any ideas what the message is about and how I can stop it happening please?

[76561198290077744]

I've been getting this error message too! Although, it's been happening to me every time I try to get past Authorizing, so I haven't been able to play.
I hope you and me get a solution

[LouisaB75]

I find that the second or occasionally third attempt at loading the game works so I can still play. I have emailed tech support as well but am still waiting to hear back from them.

[ZWildiris]

I just upgraded to Win11 and I got this error. FIX: Go into your firewall excluded apps under Security and check "Launcher.exe". Since Gameguard IS a rootkit, Microsoft "helpfully" turned it off for you.

[LouisaB75]

I am on Windows 10 still (can't upgrade to Win11 yet). I found what I think is the setting in Win10, It was checked already for private but not for public. I altered the setting but it still gave me the error when I tried to launch the game.

I do suspect it is something to do with a firewall or antivirus, but I can't seem to find the right setting to fix it.

[Ekko]

Well when i have this problem, i just wait like 2 min in loading screen and its usually working

[LouisaB75]

It won't let me wait in the loading screen. After a few seconds the message goes away and I get one saying you have been disconnected from the server and have to start over. The second time loading usually works, although yesterday it took four attempts to get it to run.

[ZWildiris]

Watch the Gameguard loading window in upper left hand corner, if it does not fill up, that would be your problem, GG is not loaded. That would be the enable "launcher" under firewall problem. FYI: The GG window does appear in lower right hand corner even if GG does NOT load, so you will have to watch the upper left window.

This is a Microsoft firewall problem, so would be present in Win8 and above. If you have any other firewalls enabled, check them also. This is always going to be a problem when GG is used, since you are technically loading a virus everytime you load game.

[HY🅱RID]

Cant relog in game ,because this ♥♥♥♥♥♥♥ error every ♥♥♥♥♥♥♥ time!!.someone help ? i have off antivirus everything...................................

[LouisaB75]

This morning my loading issue became permanent one too and I could not load it even after half a dozen attempts.

Tech support suggested it might be a corrupted file and gave the following suggestions

1. Not running anything else in the background - the only thing I have running is Steam which I need to launch it obviously.
2. Freeing up more RAM - when nothing else is running anyway, how am I meant to do that.
3. Reinstall the game.

I have re-downloaded it today and just tried to load it and got the same message yet again. Not sure whether it is a permanent error or not but it is certainly getting more frequent.

I didn't have this problem on my old computer so am trying to figure out if it is something on the new one that is causing the error, but I am at a loss as to what.

[LouisaB75]

Not sure if it is a fluke that it loaded or whether it is actually what was stopping it, but I managed to get the game to load finally after turning off "potentially unwanted app blocking" under "app and browser control" in windows security settings.

Loaded it twice without an error now, but only time will tell if it is fixed or whether it is simply back as a temporary annoyance.

[HY🅱RID]

Originally posted by LouisaB75:

Not sure if it is a fluke that it loaded or whether it is actually what was stopping it, but I managed to get the game to load finally after turning off "potentially unwanted app blocking" under "app and browser control" in windows security settings.

Loaded it twice without an error now, but only time will tell if it is fixed or whether it is simply back as a temporary annoyance.

ok,what now? i uninstall this game and dont playing this ♥♥♥♥.. rlly

[LouisaB75]

I take it that means that didn't work for you. Chances are I am going to see the error again when I try to load it up again in a few minutes. ETA - yes I did. So yesterday getting it to load after altering that setting does appear to be a coincidence.

Sorry, I am not a maker of the game or tech support, just another player who is getting this error and trying to figure out how to stop it happening.

I am assuming it is something in my default settings on the computer since it has only started happening since I got a new computer a few weeks ago so I am working my way through various settings to see if I can find out what is triggering it.

[bunteks.gitoo]

well i have the same problem like you since last month so here's my conclusion..

1. it's normally because of high latency or force logout from the game like connection issue or ur pc had power out anyhow. somehow this problem trigger the error like u got
2. for some case, it's because of VPN so try to not use VPN while playing
3. try use DNS like 1.1.1.1 or google DNS to prevent the error

solution? well there's no legit solution tbh but... u can try this
1. Login around 1-2 hour before server reset (like 4am or 5am in USA time), if u can login at this our, your game would run normally even at any hour u play
2. Try to use different account of steam, login into game, if you can login, then just logout and back to your main account
3. this is another method that i found, sometimes, when the game seems like to start, at homepage (u know when it appears the "start game" button) wait like 5-15 minutes before u click "start game"

hope this will help u guys... sorry for my bad english btw xD

[bunteks.gitoo]

wait correction, i mean login at 4pm or 5pm xD server reset normally at 7pm or 8pm... sorry i play in different time zone so try to figure it out by my self

[LouisaB75]

Thanks for you response about this continuing issue.

Normally when I have been logged out of the game I can get right back into it again (or at least on the second attempt if not the first). The problem mostly happens when I first try to run the game.

I am 100% sure it is not an internet problem or power outage.

I don't use VPN at all.

I have no idea how that DNS option would work.

I can't really log in at specific times like that. I play the game when I have time around work and other activities. The server reset in my time zone is (I think) around 4am. So logging in shortly before that is the middle of the night for me so it isn't going to be practical.

I only have one Steam account. Though I have noticed this issue is now happening on two different machines.

I did try the waiting to hit the start button, but hadn't waited as long as that. I will try waiting longer than I had to see if that helps.

I have been exchanging messages with tech support but have got nowhere in solving this. The last message was that it had been passed to the developers and I doubt I will hear anything else from them about it.