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Usually Unity games work with it (Layers of Fear for instance, didn't have official dev support for ultrawide but worked via config. file)...
I don't think japanese devs even know what ultra wide is. They're still struggling to work out the difference between fullscreen and borderless.
That is pure speculation on my part, but I suspect that's why. It's the same reason ports/remakes of older tile based RPGs are mostly letterboxed 4:3
All speculation for sure. Off the top of my head, Stardew Valley and Legend of Heroes: Trails in the Sky both support ultrawide resolutions without any stretching. Menus look fine and only cutscenes are letterboxed.
JRPG top-down view is not an indicator of resolution support.
(Also the resolution code made me cry. They have a 5 value enumerator that they test for and use to set 5 different resolutions. There is zero, absolutely zero, support for looking up arbitrary resolutions)
For future record, you can change the resolutions yourself by using IL Spy to open up Assembly-CSharp and change the appropriate values in Setsuna.Common.ChangeScreenResolution
I'm pretty sure this game doesn't support it due to bad programming... IMHO making games with fixed aspect-ratio nowadays is like making non-responsive websites. Lazy programming.