VirtualHere FAQ

[virtualhere]

What does VirtualHere do?
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VirtualHere improves the compatibility of gaming controllers, XBox controllers, microphones, headsets and many other USB gaming devices with the steam link. VirtualHere uses the network connection to transmit actual USB signals between the steam link and your gaming PC which makes many more gaming devices compatible.

How to i use VirtualHere on the Steam Link?
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* Firstly make sure the device you want to use actually works directly plugged into your PC (i.e make sure the the specific drivers are installed first)
Then...
* Plug the USB devices you want to use into the Steam Link
* On the Steam Link menu go to Settings->VirtualHere and select the USB devices you want to share from the list shown
* On the Steam Link click "Start Streaming"

(You do not have to install the VirtualHere client yourself, it is automatically installed and started by Steam)


Does this app also work on the Steam Link Android App?
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Yes! If you own this DLC already then you get VirtualHere for Android for no extra cost.

INSTRUCTIONS FOR RUNNING THE ANDROID APP

1. Install https://play.google.com/store/apps/details?id=com.virtualhere.androidserver on your Android Device.
2. Thats it! No need to Open or Start the VirtualHere Android App, or do anything else

The Steam Link Android App will automatically detect that VirtualHere is installed and add a "VirtualHere" option to the settings.

There you select the device you want to use via VirtualHere and start streaming.


How many USB devices can i use at once via VirtualHere?
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You can plug USB devices into all 3 ports on the Link and VirtualHere can share those devices. If you need to use more devices, you can plug in a USB Hub into one of the Link USB ports and purchase the Unlimited Sharing upgrade of VirtualHere to use (unlimited) USB devices from the steam link.

How do i use the XBox wireless controller with VirtualHere
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->> do this once to setup things if you haven't already
1. Plug the XBox dongle into your PC.
2. Pair your controller like normal
3. Plug the XBox dongle into the Steam Link
4. In Steam Link go to System -> VirtualHere->XBOX ACC and select that
<<- end do this once

5. Start Streaming
6. Pair your controller, if it doesn't immediately pair (within approx 3 seconds), press the button on the XBox dongle for 1 second to "wake it up" and it should pair and you can use it then with the Steam Link

Note:
* XBox accessories like ChatPad/Headset etc can be used and will be automatically supported once your have paired your controller via VirtualHere and the Steam Link.

Tip from a user: "For people like me that start up the Steam Link via XBox One Controller, you need to keep it plugged in via USB Cable, start the Streaming process, then unplug it and voila, the Dongle works"

What about the XBOX One S Controller, do i need VirtualHere?
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You don't need VirtualHere, __except__ if you want to use more than one controller at once, or XBox accessories (ChatPad/Headset etc). You would need to pair the controller with the xbox dongle like in the steps above and it will allow the new S controller to work with Headset/ChatPad/etc wirelessly. However the xbox one bluetooth controller will NOT work via virtualhere when directly plugged into the steamlink via usb cable. You need to use the dongle regardless.

What if i still have compatibility issues?
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Getting out of big picture mode and just directly using steam via a mouse on the windows desktop via the Steam Link gets more devices working correctly like racing wheels and various controllers. As sometimes big picture mode messes up the controls. Also you can post questions to this forum for help...

What is this functionality so expensive/not free/standard with the link etc?
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I dont know, i didnt create the steamlink or know anything about it beforehand. My company just creates USB sharing software only and we charge money for that. (There is a discount applied for the steamlink.)

[davidfores]

I've got a dongle bluetooth belkin 4.0, but windows don't rocognise well when I connect though steam link with virtual here. Is not compatible with virtual here? The other usb like logitech unifiying runs perfectly but not this BT dongle.

[davidfores]

thanks for the guide

[virtualhere]

What windows are you using? Win10? What does windows do when its shared via virtualhere? Does it show an exclamation mark in windows device manager? Or does it not find any nearby devices?

[DaverJ]

Once installed, does the VirtualHere PC software automatically load at Windows 10 startup, or does it have to be launched separately?

[Yellig]

Originally posted by DaverJ:

Once installed, does the VirtualHere PC software automatically load at Windows 10 startup, or does it have to be launched separately?

It runs automatically when you connect with the Steam Link and have at least one device "shared" from the VirtualHere option on the Link's main menu.

[DaverJ]

Thanks @Yellig!

[murphinator2000]

How many controllers can be supported now with virtualhere integrated with Steam link? Can we get the 8 controllers we were able to get with the multiple device license?

[ilqujm]

HI, Ok, i plug my usb dongle's xbox one controller into "steam link", i select and i share "xbox one acc" from virtualhere menu (into "steam link") , i select my pc for the streaming, and then the steam link go to freeze and self reboot. When i unplug my dongle the streaming no have problem. My dongle no have problem with any my pc.

[virtualhere]

@murphinator, posting info for others, yes if you have the unlimited key you can use that after you purchase via steam

@ ilqujm can you email me the latest file in c:\windows\minidump, i think you are getting a blue screen for some unknown reason [e-mail]

[ManMeat]

Hey there,

I bought this software a couple days ago not I connected a usb hub to it.

I have two questions:

1. What is the difference between using the settings share on the steam link and double clicking the device in the app on windows where it says in use by you. Also what does that mean?

2. I get the message that I need to get more licenses as soon as the software starts?!

Your insight in much appreciated.
Thank you.

Cheers Chris

[virtualhere]

1. If you double client the "In use" it will stop using it. Double click again and it will use it.
2. Are you trying to use more than 3 devices at once via virtualhere. If so then it will say that.

[Rowles]

Hey I was wondering if the usb share is both ways or just from steam link to pc?

[virtualhere]

just one way steam link to pc

[jpinard]

I have a High end Logitech wireless mouse. Currently with Steamlink it does not recognize it as such so it cannot use the Logitech software. Are you suggesting with your software the Logitech mouse software will now work over Steamlink?

[virtualhere]

Yes it works see here https://www.virtualhere.com/content/static-noise-mouse-movement-when-virtualhere-active-through-steam-link but you need to turn down the refresh rate to 250 because the steamlink cpu struggles with a higher refresh