Can we get a refund?

[Akatosh]

Maybe not in the U.S. yet but in Oceania, this game is dead af. I once sat in lobby for 40 minutes and like 3 people periodically joined then left immediately. I queued and requeued, nothing.

The game is dead, full of [GAME BREAKING] bugs, and apparently the devs have announced that they are abandoning further development. I think it's reasonable for anyone to request a refund for (even an early access) for a game if the devs failed to make a playable game and have announced their intentions of leaving.

It's a shame, really it is. Such a fantastic concept and room for DLC and an awesome community but it looks like it's not happening. I'm pretty sure the majority of people that bought this game were under the justified impression that it would become a fully fledged game with an active playerbase and responsive devs.

what a ♥♥♥♥♥♥♥♥...

[Roger]

If you played more than 2 hours on Steam you aren't getting a refund.

[Victimise]

Nope, no chance of refund. Next time research a game before purchasing. If you did, you would have notice the hundred of post stating that there is no playerbase.

Also they can stop development on a game and move on. All games close shop sooner or later and Steam doesn’t refund the players. Why would they do it now?

[stevey]

early access is like cigarettes but cigs give you enjoyment

[Akatosh]

Originally posted by Victimise:

Nope, no chance of refund. Next time research a game before purchasing. If you did, you would have notice the hundred of post stating that there is no playerbase.

Also they can stop development on a game and move on. All games close shop sooner or later and Steam doesn’t refund the players. Why would they do it now?

I bought the game before any of this ♥♥♥♥ started. Idk where you live but in Australia this qualifies for a refund under the ACCC. If I had known that the game would cease to be updated and/or work sufficiently then I would not have bought it. The devs/creaters are the only ones responsible here. They took zero risk making this game, the communities that funded this ♥♥♥♥ are the ones who got fcked in the end. The least they can do is take responsibility and refund these people their games since they've decided to not come back even if they win the copyright.

[Victimise]

Originally posted by Akatosh:

I bought the game before any of this ♥♥♥♥ started. Idk where you live but in Australia this qualifies for a refund under the ACCC. If I had known that the game would cease to be updated and/or work sufficiently then I would not have bought it. The devs/creaters are the only ones responsible here. They took zero risk making this game, the communities that funded this ♥♥♥♥ are the ones who got fcked in the end. The least they can do is take responsibility and refund these people their games since they've decided to not come back even if they win the copyright.

My point was that games stop development for one reason or another and Steam hasn’t refund players their money. Why would they start now? Regardless of the reason they stop, in steam eyes is just a game that stop development.

Also, g’luck taking this to court and proving GunMedia scam you. The fact of the matter is that they deliver a playable game(besides the bugs) that if the playerbase wasn’t so low you could possibly enjoy. Unless you can prove they made the game as a scam, I don’t think you have a case.

Games stop development all the time. This is not the first game to do so.

Edit: I saw you meant that Gun refund your game but that is even less likely.

[Victimise]

I’m going just add that you can look on the plus side and think that now no one who bought this game will ever buy a game from GunMedia ever again. I know it doesn’t give you your money back but at least it should give you some satisfaction.

[Roger]

File a class action suit but you'll waste a lot more than what you paid for the game in legal fees TRYING to get a refund and probably never get it. https://www.youtube.com/watch?v=muuYaAfLbMI

[Akatosh]

Originally posted by The Elder:

File a class action suit but you'll waste a lot more than what you paid for the game in legal fees TRYING to get a refund and probably never get it. https://www.youtube.com/watch?v=muuYaAfLbMI

I live in Australia, my refund would involve steam moreso than the GunMedia. Steam constantly displays a Lawsuit they lost as a punishment for purposely misinforming Australian consumers of their consumer rights. If steam has a problem with it they can take it up with GunMedia. I just want GunMedia to offer refunds to everyone who supported their dev based on a lie. The lie being that they'd develop a game. What we have is a fumbling sorry-ass excuse of a running simulator, riddled with disgustingly everlasting bugs. It's unplayable in its current state. I think they owe everyone the option of a refund or alternatively to at least promise to continue development in the event that they win the copyright lawsuit.

[xJayrichx]

lol, happy i got it for $5 lol

[Roger]

Did you watch the video? If so you aren't getting squat..Unplayable means you can't even get past the loading screen.I can play just fine I know how to avoid the bugs.Go ahead and start legal action as I pointed out you are going to have more in legal fees than it's worth just to get back 40-60$.

[Akatosh]

Originally posted by The Elder:

Did you watch the video? If so you aren't getting squat..Unplayable means you can't even get past the loading screen.I can play just fine I know how to avoid the bugs.Go ahead and start legal action as I pointed out you are going to have more in legal fees than it's worth just to get back 40-60$.

lmao, we contact the ombudsmen and they file for violations in the ACCC. Wouldn't cost me a penny. They are more than happy to pursue litigation.

[Victimise]

Originally posted by Akatosh:

lmao, we contact the ombudsmen and they file for violations in the ACCC. Wouldn't cost me a penny. They are more than happy to pursue litigation.

In I may ask, what exactly did they violate that you think you have a case? Like it was said, the game is not unplayable and not finishing a roadmap means nothing since its not set in stone. Stopping development in a game is not ilegal and it doesn’t means you are entitled to a refund.

[Akatosh]

Originally posted by Victimise:

Originally posted by Akatosh:

lmao, we contact the ombudsmen and they file for violations in the ACCC. Wouldn't cost me a penny. They are more than happy to pursue litigation.

In I may ask, what exactly did they violate that you think you have a case? Like it was said, the game is not unplayable and not finishing a roadmap means nothing since its not set in stone. Stopping development in a game is not ilegal and it doesn’t means you are entitled to a refund.

In the ACCC, if you buy a game under the reasonable assumption that it will be of adequate quality and it isn't, that qualifies you for a refund. If you buy a game and then find out something about it that would have reasonably made you not buy it in the first place, then you are entitled to a refund. When I talk about them not developing the game further, I mainly mean making the game acceptable, as at this point, it is horribly plagued with significant bugs.

The game is riddled with GAME-BREAKING bugs. Like Jason stuck in animations, flying off the map. These are not exceptions, they occur often enough that it ruins the experience, people just leave the lobby because it won't fix itself with time. I would not have bought this game if I knew that such defects existed and would never be fixed in the game.

They promised to add further content, they withdrew that promise after a bunch of people bought the game. This is definition of false advertising. Have a read through if you want to know more.

My point here is that they should, on principle, offer everyone the option of a refund due to the fact that they have unconditionally abandoned the community of people that funded their risk-free endeavour. They deserve everything that's happening to them. There have people who have dropped thousands dollars to see this thing through, I don't think its fair to those people moreso than anyone else.

https://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees

[Victimise]

Originally posted by Akatosh:

My point here is that they should, on principle, offer everyone the option of a refund due to the fact that they have unconditionally abandoned the community of people that funded their risk-free endeavour. They deserve everything that's happening to them. There have people who have dropped thousands dollars to see this thing through, I don't think its fair to those people moreso than anyone else.

https://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees

I haven’t read the link yet but I want you to clarify something for me. Will that law still apply if they did not willfully stop development but were force to do it? In this case by the lawsuit. Can ACCC even touch them then?

In that case, they didn’t lie because they thought they had the time to do it but were forced to stop later.

EDIT: Read the link and yeah. It looks more if they sold you a misleading product on purpose. The tricky part is that it wasn’t their decision but something out of their hands. Unless proven otherwise.

[Akatosh]

Originally posted by Victimise:

Originally posted by Akatosh:

My point here is that they should, on principle, offer everyone the option of a refund due to the fact that they have unconditionally abandoned the community of people that funded their risk-free endeavour. They deserve everything that's happening to them. There have people who have dropped thousands dollars to see this thing through, I don't think its fair to those people moreso than anyone else.

https://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees

I haven’t read the link yet but I want you to clarify something for me. Will that law still apply if they did not willfully stop development but were force to do it? In this case by the lawsuit. Can ACCC even touch them then?

In that case, they didn’t lie because they thought they had the time to do it but were forced to stop later.

EDIT: Read the link and yeah. It looks more if they sold you a misleading product on purpose. The tricky part is that it wasn’t their decision but something out of their hands. Unless proven otherwise.

It still stands as they've sold a game that they didn't have the rights to. They are liable for that.