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This game launch has been buggy to say the least and looking through the forums many other people have been experiencing the same or similar issues. I personally have had numerous issues besides the controllers.
If anyone knows how to send crash data to developers please let me know. Searching all over to where I can provide this data or does the crash data get provided automatically? Crash data is located %userprofile%\AppData\Roaming\Warner Bros. Interactive Entertainment\LEGO STAR WARS The Force Awakens\CRASHDATA
Whenever it comes up I just "change device" in control setup, switch to keyboard, complete the action, then "change device" back to controller. That way the controller stays plugged in.
using player 1s gamepad >Options > control setup (here u will see that player 2s setup is using the keyboard) > scroll down to "change device" > before you press anything move right so the player 2s side is high lighted > then press A > then press any button on player 2s pad > Accept .