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Unfortunately we don't own these controllers ourselves, so it's a bit hard for us to find out exactly what's going on. Can you give us some more information on how you use these controllers:
- What OS are you on?
- Are you using them wired or wireless?
- Have you updated the drivers?
Win 8.1 64bit
Wireless
"newest" drivers (from here: http://www.speedlink.com/?p=2&cat=3315&pid=23946&paus=1)
SL-6565-SBK-01-V2_STRIKE_FX.zip
(the drivers haven´t changed in a while, i think)
The Gamepads work just fine in other Games.
Thank you for takeing the Time to figure this out.
-Mac OS X El Capitan
-Wireless (Bluetooth)
-No drivers??
@eternity, xbox one s controllers are not officially supported on mac, as far as I know only wired works on mac
It works perfect with other games and even with stream itself.
But NOT working in the game T_T
PLEASE fix this
Unfortunately we don't own any of the other controllers, we are trying to get one of those so we can see if we find the issue.
That could solve the problem for many people with different controllers, i guess.
Best wishes
Hello, this software works fine for me, now we can play with our remote controllers.
Thanks.
MBPRO touch bar
MacOS 10.12.3
There is a known issue on mac that controllers aren't always recognized when they are connected while the game is running. If you connect the controllers first and then start the game, they should work.
Hope this helps.
Thanks for the the reply!! I did try it both ways originally and found that intermittantly the game freezes on launch when the controller is connected and the game is launched from big picture mode. It's certainly a strange issue. I booted my machine to a known good OS on my network (10.12.2) and downloaded a fresh copy of Steam and the game and the issue persists so maybe it's just my computer. hard to say but I will keep searching for a solution. Maybe trying it on another computer will be my next step although my computer is only a month old at this point.
Thanks again!