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Does it work with other games? Did you checked if the box for Joypad enabled in the configuration tool is ticked?
Yesterday, I started playing, in a widescreen, higher resolution and had the issue of an invisible border around, pretty much the "fullscreen" area if it were centered in the screen. It blocked my way to some of the battle functions (arts somewhat, but crafts completely, except to activate s-crafts), since some of their hitboxes to select were right at that border -- this was with a controler and a mouse, plus the keyboard wouoldn't even scroll to the options that were out of the boundary.
Today there was an update, which I'm asusming addressed that, but now the border seems to still exist, but further out. I can battle, and I can access the map, but I can't warp. Unfornately, I'm at the introduction of this function and can't progress without reaching that button...
Are there any suggestions for this, right now?
My first reaction was "this is probably a drivers issue or my wireless receiver acting up" so I reinstalled. Nope, same thing happened. I messed around with the game's configuration options, disabling keyboard/mouse etc. but nope, still happened.
This is how I fixed it: For the first time in my life, I used Steam's "Big Picture" mode, where I explicitly connected my controller with Steam. From my experience with Street Fighter V, I think that controller support through Big Picture provides a different "hook" altogether, allowing people to play with their Playstation 4 arcade sticks even while Capcom's response was tl;dr "we're working on it".
After explicitly hooking my xbox 360 controller with big picture I launched the game through big picture to make sure that the Steam's implementation overrides the game's. I've been playing for 30 minutes so far but the problem looks to be gone. For what is worth this also occured in SC but not in any other game - Falcom game or not.
I know this issue is super rare and I'm probably the only person in the world who has it (hooray I'm special!) but since I solved it (?) with the big picture workaround I'm only posting this so that someone someday has the same issue as me and finds this post.
That was my only game-intruding issue so far, AidiosSara be praised!
EDIT: It did it again in both SC and 3rd, so fix declined. :(
If you're at the top of the menu (selecting between the top options, status, equip, orbment, etc), then exiting the notebook auto-closes the menu as well.
If you're further inside the menu before opening the notebook, like having selected equip, then upon closing the notebook you're stuck and lose control over navigation in the menu, and have no choice but to repeatedly press B to quit out entirely of the menu and re-open it again to regain control.
It has a much better interface and is a lot more reliable. Plus, you can do more with it. Activators and action sets are awesome. It's super easy to set it up to do all sorts of cool things, plus you can set the touchpad and gyro up to work with any game.