Game crash on startup

[Kackbratze]

My game keeps crashing within 30-60 seconds when i try to start it.
Using Index vr, Rx 5700 xt.
Any ideas?

[Gasterbuzzer]

Did you try to verify the game files?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

[Kackbratze]

yes i did

[Gasterbuzzer]

Are your drivers up to date?

[Kackbratze]

yup

[grzegorz77]

https://openhardwaremonitor.org/
turn on logged in
turn on charts
check load
Is close to 100% (90?) lower the video card clock.
Perform a ram test using memtest 86+ running from a usb bootable drive.
I would try this first.

[Kackbratze]

Ty for answering, but it does not help.
Cpu max 20% usage and ram max 50% usage.

[grzegorz77]

Have you checked with charts, there are no short strokes up to 90%?

This raises the difficulty of solving the problem.
The easiest thing you can do yet is memtest running outside of windows.
https://www.memtest86.com/download.htm
The one that will charge the processor the most.
Free is enough.
When you do not have uefi boot,
https://www.memtest.org/
This will show if the processor is not making serious errors, and whether memory does not make errors.
When a lot of other games work (this is the question), they're probably good.
If you've tried only a few, it's worth checking.

The next thing that can be broken is the drive, just in the place where the game lies.
If this is hdd, you can check it with mhdd.
If it's ssd, I would change the name of the game directory (and file *.app), after killing the steam processes.
Download the game again, then it will save elsewhere.

This excludes most components, except for the GPU, which is best checked in other, but many, incriminating games.

When you exclude equipment, the problem will remain with the windos.
Oh damn it's going to be tough.
I once had a problem with one game where windos81 for some reason, mis-stacked the reading from disk to ram.

The simplest thing that comes to my mind is to turn off Windows. Give him an order to close.
You need to disconnect the computer cable from the wall.
And press the poweron button for a while. This will shut down your computer completely.
Then you can plug in the cable and start it.

Another problem may be that windos blocks internet access, for some element of the game (example: license permission). You can check this in your firewall.

The next difficult thing is to see how the windos caches the reading from the disk, switch it to another one, but I doesn't even write how to do it unless you're sure and feel strong.

Try to start the game in every possible way.
For oculus it would be:
Try turning the game on from the windos window, from the oculus program.
Start the game from the oculus desktop.
Start the game with oculus house.
Start the game from the steam application window.
Start the game with steam house.
Trying this watch google and desktop windos, maybe you'll see some message to press, infographic, or the game will start.

Another thing you can do is undo a few versions of the graphics driver.

I do not know how it is with index, but I would have restored the oculus software to an earlier version along with a copy of the entire system.

It seems to me that I have listed every possible problem.
Well, there may not be enough electricity yet. The power supply or motherboard may not have time to change the amount of current you are supplying so quickly.
But you will check it out by trying many other games with requirements.

Yes, I think, that's the most complete list you'll get.

[Kackbratze]

Omg i appreciate your effort.
I already reinstalled the game and let steam verify the game data.
I installed different drivers and also tried to start the game in different ways.
A friend of mine has no problems with the index so this is not the problem.
I also tried to reinstall the frameworks for this game.
And my drive is not broken.

But i have to say im not really into this so i might be wrong.

[grzegorz77]

"Process monitor" from the package: sysinternals
https://docs.microsoft.com/pl-pl/sysinternals/
It should show you exactly, what you are trying to turn on, at the time of the problem.

I do not know, how steam verifies the game files, whether it checks the checksums of each file, only in this way it would be reliable. But it's a resource-intensive activity, so probably not.
Just one bit corrupted in the right place and the game won't start.

Simple things that can help, you can still slow down your video card and memory.
Card some program, memory in the bios.

[grzegorz77]

These are md5 checksums.
1146 files, I did in total cmd.

I can not paste, there is a limit of 18,000 characters.
If you want a file with checksums add me.

[grzegorz77]

Thank you for so much appreciation of my response. For a long time I was looking for what I got such a large steam reward. When I count how many points it cost, I have so many collected. It's very nice, I felt appreciated.

[Kackbratze]

Found this might help: <ErrorMessage>LowLevelFatalError [File:C:\p4\rd\rel\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 181] &nl;Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - &apos;HUNG&apos;)&nl;</ErrorMessage>

[grzegorz77]

Your PC isn't a laptop? If not:

Are you sure you turned off the computer, exactly according to what I wrote. In exactly the way I wrote.

You do not have a video card on the motherboard? If you have one, turn it off in bios, for example, change from auto to off.
If you have a graphics card in the processor also turn it off.

Remove all graphics card drivers.
I remember such a tool for doing this.
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
Make sure that the internet has the plug off from the wall.
Make sure that steam, oculus, web browser, and everything that gpu uses doesn't work (make sure you killed the processes in the background)
Use a tool, not a windos program. Do it slowly and accurately by reading the instructions. Be accurate.
When you're done. Turn off the computer again, take all the electricity from it as before.

Now you can install the drivers for your card.
Download these drivers from the card manufacturer's website, let them not be new, choose older ones, a few back.
If your computer is now connected to the internet, do it all over again. (Download everything you need first. Use a good internet, if possible, check the checksums of the drivers.)
Turn off your computer a third time.
What I wrote is the surest way to install the driver, other roads give the effect that the driver may be partially damaged.

You can connect the internet.
Check if the game works.
(I'm wrong, do it only on the second time checking if the game works)
(Here is also the time to check if the game or something else tried to connect in the background on the Internet, when the internet is not there, and when it is.)

If that didn't help, in the right way for you, reduce gpu and gpu memory clocks.
Reduce the clocks a lot.
Monitor the card temperature. It doesn't matter how many degrees she has. It has to slowly grow and fall quickly.
What about saving electricity, whether the windos does not take the electricity of the card. (give high performance plan)
(It can also be another problem with the current, bad contact in the pcie socket, the contact of the additional power supply of the card, too slow power supply. Extended power supply cable).

[grzegorz77]

I have one more idea, try to fire up the game after disconnecting the goggles from your computer.

[kiribouki]

Just follow the step in that link, it will resolve your start issues for game that use unreal engine 4

https://survios.zendesk.com/hc/en-us/articles/4402706360595-11th-Gen-Intel-CPU-users-Launching-Crashing-Issue