Game won't launch

[kloel]

when i try to launch the game it just goes in a infinite cycle of saying that it is preparing to launch before ending and starting again
i tried launching other games and they launched without a problem
does anyone know why and how to stop it?

[Jackbox Games]

Is your antivirus running? Might be blocking the game. If you continue to have issues, email [e-mail]

[kodama spirit]

I've found a solution to this issue i believe. it seems like whatever Jackbox is giving us for some dll files is flawed in their package. I fixed my issue by going into my c:\Windows\system32 folder and finding the files that it was basically saying "this file isnt designed for windows". the files i needed to replace were:
msvcp140.dll
msvcp120.dll
vcruntime140.dll
XInput9_1_0.dll

so if you copy these from the system32 folder already on your computer (you likely need to have microsoft visual c++Redistributable 2015 installed), and then replace the versions you have in your jackbox folder, and it should work.

[Slleepy><Girl]

Originally posted by Jackbox Games:

Is your antivirus running? Might be blocking the game. If you continue to have issues, email [e-mail]

I bought the game today, but after running it does not work. immediately after launch shuts down without error (antivirus off) help!

[Yuuya]

Happening to be too, antivirus and firewall is off yet its not working, any luck?

[Famous]

ditto to this, i see the kodama reply but not sure how it works

[mykweenn]

black screen here, how can I fix it?

[Jackbox Games]

Hello all!

We're sorry you're experiencing these issues. If you haven't yet, please reach out to our support team and they can provide some troubleshooting tips. Just visit help.jackboxgames.com to open a ticket.

[xXBigRedXx]

Originally posted by kodama spirit:

I've found a solution to this issue i believe. it seems like whatever Jackbox is giving us for some dll files is flawed in their package. I fixed my issue by going into my c:\Windows\system32 folder and finding the files that it was basically saying "this file isnt designed for windows". the files i needed to replace were:
msvcp140.dll
msvcp120.dll
vcruntime140.dll
XInput9_1_0.dll

so if you copy these from the system32 folder already on your computer (you likely need to have microsoft visual c++Redistributable 2015 installed), and then replace the versions you have in your jackbox folder, and it should work.

Just wanted to say thanks, worked for me!