Alienware Alpha R2 OVERHEATING

[tahm kench]

Okay so I know that the CPU usuage is up in the newest update, but this is just crazy. I was in a match flying about to land on group, yet my computer just dropped. Power just shut off, like someone pulled out the power cord, but thats not the issue. I put my hand behind my computer and it's blowing out really hot air and the power box is hot too.

I7 and NIVIDA 960

However, I have contacted Dell, but I'm just frustrated with the whole situation. Is anyone having the same issues?

[sqlmapper]

open up the side panel and turn it on see if all the fans are spinning properly and nothings out of the ordinary, may just need to clean dust, if that doesnt help reapply thermal paste to whatevers overheating (monitor temps to find out if its gpu or cpu)

[tahm kench]

looked at my cpu while in CS:GO. DFS.Agent.WinService is taking up a crap ton of CPU
I can't disable it either

[Waffle]

Yes I am having the same problem. brand new alpha i7. I figured its the inline power supply.im working with dell on it. as soon as my guy is going to landing it dies, The computer will not start until I unplug from the wall and replug in..so frustrating

[tahm kench]

Yo Jeff. Exact same thing with me. I've seent my stuff to them, and they can replacing one piece. Going to contact them one more time. Going to get a replacement then sell it. Going to just build my own.

[Waffle]

Yeah i'm disappointed, the wife is pissed..im going to see if I can send it back, seeing its brand new or exchange it for a equal tower. Hope your build works out for ya

[是好干然是好然]

I bought a Alienware R6 and get 120-200 frames at 5.1 (4 core)Cpu not all pre builds are bad

[Waffle]

FYI..cross shipped inline power resolved issue

[tahm kench]

cross shipped inline power?

[Waffle]

yeah.. I’ve been working in IT for years.. I suspect its a faulty power supply which is that box on the power cord..They wanted me to bring it for depot repair but i suggested they send me a new power. They send it with a return shipping label and you return the defective power hence the cross ship. Haven’t had any issues with H1Z1 since it has been replaced =) Hope ya get your system working

[tahm kench]

Thanks. I just got off the phone with Alienware again. I'm going to ship it in, and have them fix it. They said after this one if there is still problems I could return for a new one.