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these may sound as general hints, but should be fully applicable for W10
Was Direct Play enabled?
Well, I'm seeing conflicting reports here. Some same yes, some say no. Which is the common?
Even in Win8 there were some issues (but everything could be fixed)
Some do not experience any negative obstacles (and can play right upon installation is complete)
Some experience problems, like (video distortion / cannot start / error right in the first menu / Hero data not saved and are lost upon each game restart)
Those above have known fixed.
Some experience "cannot start" - and have no solution (either due local restrictions - like anti-virus, anti-malware or other ongoing services that cannot be turned off and do not recognize old game like WBC in the exception list) - or any other reason (unknown)
To my knowledge, here is the distribution of the trhee options:
1) 25%
2) 70%
3) 5%
Where one falls into, is usually just question of pure luck IMO.
mss32.dll
wests32.dll
missing.
also something is in this thread:
http://the-protectors.forumstopic.com/t70-solved-missing-dll-when-starting-the-game
It's not made simple because of so many various factors. The first one is that the company (Retroism) which uploaded the game files to Steam uploaded an unofficial version or 'mod' of the game. There was no funding behind it - they didn't even playtest it to find the ♥♥♥♥♥♥♥ text problem.
Then, there's Microsoft. In newer versions of Windows, old routines are deprecated and functions are 'upgraded' and exclude old functionality. Eventually in Windows 10 this resulted in the lack of support for semi-modern (well, old) DirectPlay games - but interestingly this only happens for some users of Windows 10. This means the game does actually work on the OS, but in order to make it do so some people have to go out of their way. This means it isn't the fault of the so-called 'brainiacs', rather it's almost entirely Microsoft's for disabling support by default on these types of installations of the OS.