POST PROBLEMS AND CRASHES HERE // SOLUTIONS

[[Lemons] w!z@rD]

Please do not clutter up this forum by dumping known problems in new discussions!

I've ceased my support of this thread, as most problems nowadays don't have a known fix. However I'll stay subscribed and will help if possible.

(Please be aware that I'm doing/did this purely voluntarily. I'm not an employee of Paradox Interactive, just a volunteer moderator.)

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Many of the problems nowadays don't have any solutions. What you can try is reverting back to an older version of the game. https://steamcommunity.com/sharedfiles/filedetails/?id=1596401837
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- - - - - - - - - - - - > > > > SOLVED PROBLEMS < < < < - - - - - - - - - - - -

Solution Pack for various problems:
Click here[pastebin.com]
This had fixed most crashes in previous versions of the game, however, some crashes nowadays don't have any known fixes or workarounds.

Regarding troubles with multiplayer, such as black screens or stuck loading bars
Click here[pastebin.com]

Pointing on something and getting NOT FOUND:87907 (random number)
Like in this picture http://s017.radikal.ru/i410/1210/e8/2e0213566ac6.bmp
or in this one http://steamcommunity.com/sharedfiles/filedetails/?id=82198140
There's no solution, it's a localisation problem and won't be fixed since Magicka doesn't have any dev team working on it anymore. A community made mod could fix this though.

karisu lähetti viestin:

Windows 10 issue - Background process
Set magicka.exe to run in Windows XP SP3 compatibility mode. You can find this option by rightclicking magicka.exe. Open the properties, then Compatibility tab. Tick "Run this program in compatibility mode for Windows XP SP3" and press OK. This prevents the program from running as a background application. There is an error message at startup, but just press continue and it should be fine.

Dungeons and Daemons: stuck in the library / can't move
If you go a little further, there's a checkpoint. Activate it and then die. You and your friend (who couldn't move) will respawn at the entrance of the library and everyone should be able to move.
This is just a workaround and obviously not a good option if you're trying to get the no-dying achievement.
Submitted by Albix

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- - - - - - - - - - - - - - > > > > > How to report crashes < < < < < - - - - - - - - - - - - -

• Post your DxDiag result
  
• Post either your ErrorReport or the details of the Windows error message
  
• Explain what you were doing. What mode did you try to play? Multiplayer or not? Did you cast any spells in the moment of the crash? Level progress? Etc.

> > > > HOW TO POST YOUR DXDIAG

• [Windows Key]+[R] -> The "run"-window opens
  
• type in dxdiag -> A dialog-window opens
  
• Wait a bit
  
• Click "Save all informations"
  
• Go to pastebin http://pastebin.com/
  
• Copy/paste the content and put the link in your comment

> > > > WHERE TO FIND MAGICKA GENERATED CRASH LOGS

• Rightclick Magicka in your Steam library and open the properties.
  
• Open the tab local files and select browse local content.
  
• There should be one or more text files called errorReport_{Date} (e.g. errorReport_2015.05.21-10.09.27_(1).txt).
  
• Open the newest and copy/paste the text in pastebin.

THERE WILL ALMOST ALWAYS BE EITHER A WINDOWS ERROR MESSAGE OR AN ERRORREPORT FILE. I CANNOT HELP YOU WITHOUT THEM!


- - - - - - - - - - - - > > > > > Reporting other problems < < < < < - - - - - - - - - - - -
If you have problems like Magicka doesn't start or getting pink or purple screen

• Post your DxDiag result
  
• Make a screenshot using the print key or http://puush.me/ if possible
  
• Explain exactly what happens, step by step, every detail is important!

How to create a dxdiag[www.dartfish.com] <-Link for pictures


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>>> When you post your crash or problem here, be as specific as possible <<<

[NSq1]

I thought I gonna give it another shot... and it's a stupidiest WORKAROUND I ever found. Basically:

• make sure your computer name doesn't contain special characters
• create another OFFLINE account
• set it to administrator before first login
• login to secound account.
• open steam
• run magicka
• ...
• profit?.

I have no idea why it works... tried emptying temp etc. on my main account and generally game says FU and crashes to desktop with same unknown error. On second user account (offline "admin_test" secured with passoword in my case) works like a charm. If anyone can find a fix for my main account I will be eternally gratefull.

[NSq1]

♥♥♥♥ me... just found it out (my IT background did not let me go to sleep)... what I did:

• press [WINDOWS] + [R] (run command)
• type "Control Userpasswords2" then enter
• go to Advanced tab and press 'Advanced' under 'Advanced user management' section, it will open 'lusrmgr - [Local Users and Groups (Local)\Users]'
• find your user account under 'Users' folder
• right click then select 'properties'
• in (only one) tab 'member of' remove 'Performance Log Users' membership and accept (OK)
• close 'lusrmgr'
• get back to 'Users' tab in 'User accounts' window (one that opened with first step)
• find EVERY (2 in my case) user accounts with your user name/email and for EACH of them
  • select account and press properties
  • change 'Group membership' to "Administrator (Admistrators Group)" (2nd radio button)
  • Accept your choice with 'OK' button
• press OK and relog/restart PC
• run Magicka and enjoy

I give you NO guarantines that it will work... in my case it's like a miracle and I recommend not messing with user account settings if you tried my workaround ABOVE and it DID NOT WORK. Just use it as last resort (after XNA etc.) and keep in mind that it's not something a standard windows user would do!

PS. any advanced users, I know I did some redundancy here, but if you EVER worked with 'enterprise' quality of code/ui you know that some steps not always do as advertised

EDIT#01:
After some fiddling I may say that windows 10 microsoft accounts (at least in my case) that have membership either of "Performance Log Users" or "Users" group aren't able to run Magicka. Currently I can start a game and enter starting area without major hiccups on my online (microsoft) account with a membership in 2 user groups: "HomeUsers" and "Administrators".

[Redguard]

Lemons w!z@rD 👌 lähetti viestin:

NSq1 lähetti viestin:

He means me ...

Woops :P There is one thing you could try (if you haven't tried it yet):
windows key + r
type in appwiz.cpl
click "Turn Windows features on or off"
In the list untick every .NET Framework version that's not 3.5.1

Cate♥F lähetti viestin:

Hi!

The vk.me link doesn't work; gives me 404 error. (side note: puush is the simplest and quickest snipping and image sharing tool I know)
Currently I don't really know what your problem is, so I can't help you until I get more details.
You could try the thing I described above though.

@Schnappsi
Sorry I couldn't come up with a proper solution. I hope the game will work on your bf's other computer. I'm sure you'll have a blast.

I tried this, and it still didn't work. Fwiw I tried to post a screenshot into the html textbox so you can see my dxdiag result, and I'm not sure how to do that. I suppose I can just copy and paste the info here, but I'll wait - looking at nsq1's workaround to see if it's something I should attempt. I also tried running appwiz.cpl and turning off other .net frameworks and that didn't work either.

I'm pretty sure I can run Magicka and that it isn't a hardware problem. I can run Tom Clancy's The Division no problem.

[LaunZleR]

I can't play magicka because of appcrash please help me.
문제 서명:
문제 이벤트 이름: APPCRASH
응용 프로그램 이름: Magicka.exe
응용 프로그램 버전: 1.4.16.0
응용 프로그램 타임스탬프: 526e8504
오류 모듈 이름: StackHash_dee8
오류 모듈 버전: 6.1.7601.23392
오류 모듈 타임스탬프: 56eb302d
예외 코드: c0000374
예외 오프셋: 000ce843
OS 버전: 6.1.7601.2.1.0.256.4
로캘 ID: 1042
추가 정보 1: dee8
추가 정보 2: dee8427ea3afad88fecb0e4533532d0f
추가 정보 3: 2f27
추가 정보 4: 2f27e02e1db343be48c8355783aa7aad

온라인 개인 정보 취급 방침 읽기:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0412

온라인 개인 정보 취급 방침을 사용할 수 없으면 오프라인으로 개인 정보 취급 방침을 읽으십시오.
C:\Windows\system32\ko-KR\erofflps.txt

[NSq1]

MJBizzle lähetti viestin:

I tried this, and it still didn't work.

If you have nvidia you may try to turn off 'Share'. Open nvidia experience, select small triangle next to share button and choose 'Disable'. Worked for my friend but not for me. (In my case I had to edit user groups as described few posts above).

[Redguard]

Lemons w!z@rD 👌 lähetti viestin:

MJBizzle lähetti viestin:

All right, ...

What's NSq1?
Please post your Dxdiag and error report txt file/windows error message.
Also, Magicka was Arrowhead's very first game; their latest games, Gauntlet and especially Helldivers have been pretty good.

★ SF // Schnapsi666 lähetti viestin:

i have the following prob...

Intel graphics card problem. Don't know any working solution. I'm afraid you'll have to refund. Either that or play it on another computer if you have one.

Ok, so my dxdiag:
OS: Windows 10 Pro 64-bit
BIOS: BIOS date: 10/01/13 16:11:02 Ver: 04.06.05
Processor Intel(R) Core(TM) i5-3470s CPU @ 2.90ghz (4 cpus)
Memory 16 GB of Ram
DirectX Version: 12

Also, I don't get an error message. It just crashes within a few seconds every time.

By the way, thanks for helping with this, even now.

[黑罗泽]

ФЫАЕ

[Arntor]

Please Help

System.NullReferenceException: В экземпляре объекта не задана ссылка на объект.
в Magicka.GameLogic.GameStates.Menu.Main.SubMenuCharacterSelect.UpdateAvailableLevels(DlcInstalled obj)
в Magicka.GameLogic.GameStates.Menu.Main.SubMenuCharacterSelect.SteamOverlayActivated(GameOverlayActivated gameOverlayActivated)
в System.Action`1.Invoke(T obj)
в SteamWrapper.SteamAPI.raise_GameOverlayActivated(GameOverlayActivated value0)
в SteamWrapper.SteamAPI.OnGameOverlayActivated(GameOverlayActivated_t* iValue)
в SteamWrapper.NativeSteamCallback<GameOverlayActivated_t,0>.Func(NativeSteamCallback<GameOverlayActivated_t\,0>* , GameOverlayActivated_t* iParam)
в CCallback<SteamWrapper::NativeSteamCallback<GameOverlayActivated_t,0>,GameOverlayActivated_t,0>.Run(CCallback<SteamWrapper::NativeSteamCallback<GameOverlayActivated_t\,0>\,GameOverlayActivated_t\,0>* , Void* pvParam)
в SteamAPI_RunCallbacks()
в SteamWrapper.SteamAPI.RunCallbacks()
в Magic

and


Version: 1.4.16.0 Thread: LoaderThread


System.InvalidOperationException: An error has occurred during the Clear operation while trying to clear the depth or stencil buffer, no DepthStencilBuffer surface exists.
в Microsoft.Xna.Framework.Graphics.GraphicsDevice.Clear(ClearOptions options, Color color, Single depth, Int32 stencil, Rectangle[] regions)
в Microsoft.Xna.Framework.Graphics.GraphicsDevice.Clear(ClearOptions options, Color color, Single depth, Int32 stencil)
в Magicka.GameLogic.GameStates.LoadingScreen.EndDraw()
в Magicka.GameLogic.GameStates.PlayState.TryDestroyLoadingScreen()
в Magicka.Levels.Level.ChangeScene()
в Magicka.Game.LoaderFunction()
в System.Threading.ThreadHelper.ThreadStart_Context(Object state)
в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
в System.Threading.ThreadHelper.ThreadStart()


0x0151 Microsoft.Xna.Framework.dll->Microsoft.Xna.Framework.Graphics.GraphicsDevice.Clear
0x000c Microsoft.Xna.Framework.dll->Microsoft.Xna.Framework.Graphics.GraphicsDevice.Clear
0x0033 Magicka.exe->Magicka.GameLogic.GameStates.LoadingScreen.EndDraw
0x0023 Magicka.exe->Magicka.GameLogic.GameStates.PlayState.TryDestroyLoadingScreen
0x01df Magicka.exe->Magicka.Levels.Level.ChangeScene
0x003a Magicka.exe->Magicka.Game.LoaderFunction
0x003b CommonLanguageRuntimeLibrary->System.Threading.ThreadHelper.ThreadStart_Context
0x005f CommonLanguageRuntimeLibrary->System.Threading.ExecutionContext.Run
0x002a CommonLanguageRuntimeLibrary->System.Threading.ThreadHelper.ThreadStart

[pHobios]

I didnt crash but when ever I try to do the Druid with Ents fight my fps drops to less than .5 a second and I can run Warframe and Diablo III around fourty to fifty fps so this shouldnt be a problem

[YARMOLENKO]

I cant play multiplayer with my friend, game just crashes on my pc,whereas in my friends pc it starts, i couldnt find a solution, what should i do ?

[[Lemons] w!z@rD]

★ Gedo Mazo ★ lähetti viestin:

what should i do ?

Post error report and DxDiag please.

[ClearRain]

Не поддерживает кирилицу в чате. У друга все в порядке и может писать на русском, у меня же только непонятные символы. Сталкивался кто с подобной проблемой?

[margeobur]

Flet4er lähetti viestin:

Не поддерживает кирилицу в чате. У друга все в порядке и может писать на русском, у меня же только непонятные символы. Сталкивался кто с подобной проблемой?

Could be something to do with your OS's language settings? What are you running?

Man I'm glad I'm a native English speaker 'cause the entire flipping computing world is built for English

[ClearRain]

margeobur, the dankest kiwi lähetti viestin:

Flet4er lähetti viestin:

Не поддерживает кирилицу в чате. У друга все в порядке и может писать на русском, у меня же только непонятные символы. Сталкивался кто с подобной проблемой?

Could be something to do with your OS's language settings? What are you running?

Man I'm glad I'm a native English speaker 'cause the entire flipping computing world is built for English

but i wanna write on my native language whith other

[margeobur]

Flet4er lähetti viestin:

but i wanna write on my native language whith other

Aye, aye, of course! :) I'm afraid I really can't be much help to you though. :) Have you tried verifying the integrity of the game files, as usual? (I'm mostly assuming you've tried all the obvious stuff)