Deliver Us The Moon

Deliver Us The Moon

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Kitty Dec 31, 2019 @ 12:34pm
Elevator glitch
Did anyone ever find a workaround to the elevator glitch? All I found was a somewhat condescending post by the developer stating all the steps haven't been taken to get the elevator to work. Screenshot on my page showing that I do indeed have the cargo by the elevator.
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Showing 1-3 of 3 comments
Sarah Baker  [developer] Jan 6, 2020 @ 1:19am 
Hi there Kitty,

I'm sorry to see you're stuck! I'm guessing you're refering to this same issue?
https://steamcommunity.com/app/428660/discussions/0/3175526477753591672/

Just to make sure, I'd like to know if you've switched the Power Cell back after leaving Sleeping Quarters and activated this ASE dock:
https://youtu.be/rpeJzk3xspA?t=815

If yes,then there might be an issue with the game. For the user in the thread I've liked to it helped to reload the game. In case that doesn't work, you might need to restart the level to continue, by using the Level Select option in the main or pause menu.

Let us know if this helps!





Last edited by Sarah Baker; Jan 6, 2020 @ 1:20am
Kitty Jan 7, 2020 @ 8:52am 
yes, if you would actually take the time to read the thread, I posted about my issue on the very thread you are referencing. I reloaded the game, and will not be restarting the level. I have left you a negative review since this is a known glitch and you don't seem too keen to resolve it.
sandervanzanten6  [developer] Jan 9, 2020 @ 3:27am 
Hi Kitty,

We've read the thread, but weren't able to reproduce the issue based on what was described there. However, we've taken a closer look and we think we've identified the cause. Fortunately, it's not a glitch and it won't require any additional effort or waiting on your end.

The only situation in which the elevator door closes after you've opened it up with ASE, is when you call the elevator to the upper floor. The elevator controls downstairs allow you to bring the elevator to the lower level again. However, these controls are disabled if the draggable cart is too close to the elevator doors. This is a precaution to prevent clipping and bugs commonly caused by moving objects.

The screenshot on your profile shows that you're in front of the closed elevator with the draggable cart almost against the elevator doors. Could you move the cart away from the elevator? The elevator controls should turn blue to indicate that they've become active again (assuming the energy cell is still plugged into the Maintenance slot and the elevator door has been unlocked with your ASE).

Let me know if this works for you!
Last edited by sandervanzanten6; Jan 9, 2020 @ 3:29am
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