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Marmoset Hexels 3
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Marmoset Hexels 3

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Launch issues?
I just bought this, and I can't launch it for some reason. I just get the missing executeable error. I've deleted my appache folder and restarted my computer, didn't help. I did the validation thing, didn't help. I got no anti virus or some other funky software running in the background either... Any ideas on how to solve this? I got windows 8.1, 8 gigs of ram, and all the requirements and stuff, so i'm very confused. Any help is appreciated!
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Showing 1-15 of 23 comments
🍋 UwU Lemon🍋
Feb 15, 2016 @ 11:43am 
me too please help
#1
Alien8472
Feb 15, 2016 @ 2:52pm 
Same, windows 10 here, tried everything suggested by Steam as you have written above. Additionally I have went into the folder to locate an executable of some sort and there is not one, have also tried to uninstall and reinstall, have they released without an executable? It looks that way... £30.00 for dummy files :'(
#2
Alien8472
Feb 15, 2016 @ 3:03pm 
Sent an email to: support@marmoset.co explaining this issue, hopefully should get a response soon?
#3
boorch
Feb 15, 2016 @ 4:36pm 
i guess it's a problem with the steam release
i hope they fix it soon!
#4
khashewl
Feb 15, 2016 @ 4:58pm 
Same here
#5
Meetwahd 3.0 [MAX REBOOT]
Feb 15, 2016 @ 6:34pm 
same. keep on getting steam error when trying to launch.

"Failed to start game (missing executable)."

very frustrating when you pay good money for a program like this.
a bit dissapointed to be honest. :/
#6
Meetwahd 3.0 [MAX REBOOT]
Feb 15, 2016 @ 6:41pm 
Originally posted by Meetwahd:
same. keep on getting steam error when trying to launch.

"Failed to start game (missing executable)."

very frustrating when you pay good money for a program like this.
a bit dissapointed to be honest. :/

i am using a new macbook pro 15 inch mid 2015.
#7
Marmoset  [developer]
Feb 15, 2016 @ 7:50pm 
We apologize for any install troubles here. We have received an email from a few of you so far; thank you for the system info. We are digging into this right away and hopefully will have a fix very soon.
#8
Meetwahd 3.0 [MAX REBOOT]
Feb 15, 2016 @ 8:15pm 
Originally posted by Marmoset:
We apologize for any install troubles here. We have received an email from a few of you so far; thank you for the system info. We are digging into this right away and hopefully will have a fix very soon.



I feel that the game was falsly installed. I think it downloaded a blank file and said it was installed. So when I go to open it it opens nothing.
#9
Marmoset  [developer]
Feb 15, 2016 @ 8:37pm 
We believe the fix is in! Please, everyone with the failure to install, try once more and let us know if you continue to have any issues.

Thank you for your patience!
#10
TheLittleNord
Feb 16, 2016 @ 5:08am 
Originally posted by Marmoset:
We believe the fix is in! Please, everyone with the failure to install, try once more and let us know if you continue to have any issues.

Thank you for your patience!
Yes, it launched now! Thank you! Great work!<3
#11
Rondepart
Jun 18, 2016 @ 6:18am 
Originally posted by Marmoset:
We believe the fix is in! Please, everyone with the failure to install, try once more and let us know if you continue to have any issues.

Thank you for your patience!

For me no, I even tried to do the steam's troubleshoot thing, still don't work, please help me with this issue, I am really interested on this software. Thanks in advance
#12
MarmosetKen  [developer]
Jun 19, 2016 @ 3:48pm 
Originally posted by Ceraphim:
Originally posted by Marmoset:
We believe the fix is in! Please, everyone with the failure to install, try once more and let us know if you continue to have any issues.

Thank you for your patience!

For me no, I even tried to do the steam's troubleshoot thing, still don't work, please help me with this issue, I am really interested on this software. Thanks in advance

Sorry to hear you're having trouble launching Hexels! Send us an email: hexels@marmoset.co and we'll try to figure out what's going wrong.

Ken

#13
Rondepart
Jun 20, 2016 @ 1:21am 
Originally posted by MarmosetKen:
Originally posted by Ceraphim:

For me no, I even tried to do the steam's troubleshoot thing, still don't work, please help me with this issue, I am really interested on this software. Thanks in advance

Sorry to hear you're having trouble launching Hexels! Send us an email: hexels@marmoset.co and we'll try to figure out what's going wrong.

Ken

I have no account, my problem is that there is an error, wherein I can't run the game and a message saying "Failed to start the game, (missing executable)". that's all I could say, nothing more, nothing less, so you think this can't be solve?, it's ok for me, but I am really interested on this Software,
#14
MarmosetKen  [developer]
Jun 20, 2016 @ 10:09am 
Originally posted by Ceraphim:

I have no account, my problem is that there is an error, wherein I can't run the game and a message saying "Failed to start the game, (missing executable)". that's all I could say, nothing more, nothing less, so you think this can't be solve?, it's ok for me, but I am really interested on this Software,

What platform are you on? If you're on Windows, is it 32-bit or 64-bit?

Ken
#15
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Marmoset Hexels 3 > Bug Reports & Troubleshooting > Topic Details
Date Posted: Feb 15, 2016 @ 11:20am
Posts: 23
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