I keep getting an error message when exiting the game.

[S2G2]

Every time I exit the game correctly I get this error:

Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums. Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
Log file location:
C:\Users\Анатолий\AppData\Roaming\Factorio\factorio-current.log
Would you like to open the folder containing the log file?

Here is the text from the crash log:

0.000 2024-07-24 16:17:48; Factorio 1.1.109 (build 62320, win64, steam)
0.000 Operating system: Windows 11 (build 22631)
0.000 Initializing Steam API.
0.001 Program arguments: "D:\soft\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.001 Config path: C:/Users/Анатолий/AppData/Roaming/Factorio/config/config.ini
0.001 Read data path: D:/soft/Steam/steamapps/common/Factorio/data
0.001 Write data path: C:/Users/Анатолий/AppData/Roaming/Factorio [1257/99352MB]
0.001 Binaries path: D:/soft/Steam/steamapps/common/Factorio/bin
0.046 System info: [CPU: AMD Ryzen 5 5500U with Radeon Graphics, 12 cores, RAM: 5668/15706 MB, page: 6316/16222 MB, virtual: 4346/134217727 MB, extended virtual: 0 MB]
0.063 Memory info:
0.063 [0]: Hynix HMA81GS6DJR8N-XN 8192 MB 3200 MHz 1.2 v
0.063 [1]: Hynix HMA81GS6DJR8N-XN 8192 MB 3200 MHz 1.2 v
0.064 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: ru]
0.148 Video driver: windows
0.148 Available displays: 1
0.148 [0]: \\.\DISPLAY1 - AMD Radeon(TM) Graphics {0x80005, [0,0], 1920x1080, 32bit, 144Hz}
0.221 [Direct3D11] Display: 0, Output: 0, DisplayAdapter: 0, RenderingAdapter: 0; d3dcompiler_47.dll
1.813 Initialised Direct3D[0]: NVIDIA GeForce RTX 3050 Ti Laptop GPU; id: 10de-25a0; driver: nvldumdx.dll 27.21.14.6179
1.813 D3D Feature Level: 11.1, DXGI 1.5+, SwapChain: 3,flip-discard,-,-,-,none
1.813 [Local Video Memory] Budget: 3391MB, CurrentUsage: 7MB, Reservation: 0/1795MB
1.813 [Non-Local Vid.Mem.] Budget: 7204MB, CurrentUsage: 0MB, Reservation: 0/3730MB
1.813 Tiled resources: Tier 2
1.813 Unified Memory Architecture: No
1.813 BGR 565 Supported: Yes
1.813 MaximumFrameLatency: 3, GPUThreadPriority: 0
1.814 Graphics settings preset: very-high
1.814 Dedicated video memory size 3990 MB
1.928 Desktop composition is active.
1.928 Graphics options: [Graphics quality: high] [Video memory usage: high] [DXT: high-quality] [Color: 32bit]
1.928 [Max threads (load/render): 32/12] [Max texture size: 0] [Tex.Stream.: 1] [Rotation quality: normal] [Other: STDCWT] [B:0,C:0,S:100]
2.892 [Audio] Backend:SDL(default); Driver:wasapi, Device:Default device, Depth:16, Channels:2, Frequency:44100
4.344 Loading mod settings blueprint_flip_and_turn 101.8.6 (settings.lua)
4.344 Loading mod settings even-distribution 1.0.10 (settings.lua)
4.345 Loading mod settings helmod 1.0.11 (settings.lua)
4.348 Loading mod settings GUI_Unifyer 1.12.0 (settings.lua)
4.359 Loading mod core 0.0.0 (data.lua)
4.528 Loading mod base 1.1.109 (data.lua)
5.351 Loading mod blueprint_flip_and_turn 101.8.6 (data.lua)
5.364 Loading mod even-distribution 1.0.10 (data.lua)
5.378 Loading mod helmod 1.0.11 (data.lua)
5.455 Loading mod GUI_Unifyer 1.12.0 (data.lua)
5.485 Loading mod base 1.1.109 (data-updates.lua)
5.639 Checksum for core: 607699937
5.639 Checksum of base: 1054619811
5.639 Checksum of blueprint_flip_and_turn: 1320428747
5.639 Checksum of even-distribution: 3296431338
5.639 Checksum of helmod: 667718980
5.639 Checksum of GUI_Unifyer: 853165276
5.977 Prototype list checksum: 3253164769
6.047 Loading sounds...
13.140 Info PlayerData.cpp:78: Local player-data.json unavailable
13.140 Info PlayerData.cpp:81: Cloud player-data.json available, timestamp 1721824745
13.141 Error PlayerData.cpp:271: Failed to load achievement data: Corrupt map: unknown achievement prototype ID 25112.
13.676 Initial atlas bitmap size is 16384
13.710 Created atlas bitmap 16384x16372 [none]
13.713 Created atlas bitmap 16384x4908 [none]
13.713 Created atlas bitmap 8192x4188 [decal]
13.714 Created atlas bitmap 16384x5568 [low-object]
13.716 Created atlas bitmap 8192x4448 [mipmap, linear-minification, linear-magnification, linear-mip-level]
13.717 Created atlas bitmap 16384x6064 [terrain, mipmap, linear-minification, linear-mip-level]
13.717 Created atlas bitmap 4096x3216 [terrain-effect-map, mipmap, linear-minification, linear-mip-level]
13.718 Created atlas bitmap 4096x1856 [smoke, mipmap, linear-minification, linear-magnification]
13.718 Created atlas bitmap 4096x3104 [mipmap]
13.721 Created atlas bitmap 8192x3488 [icon, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level]
13.721 Created atlas bitmap 8192x1496 [alpha-mask]
13.727 Created atlas bitmap 16384x14768 [shadow, linear-magnification, alpha-mask]
13.727 Created atlas bitmap 8192x2336 [shadow, mipmap, linear-magnification, alpha-mask]
13.728 Created atlas bitmap 2048x240 [icon-background, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, ]
13.784 Created virtual atlas pages 4096x4096x9
13.792 Texture processor created (2048). GPU accelerated compression Supported: yes, Enabled: yes/yes. Test passed. YCoCgDXT PSNR: 35.83, BC3 PSNR: 33.82
40.295 Parallel Sprite Loader initialized (threads: 11)
48.691 Sprites loaded
48.726 Generated mipmaps (4) for atlas [3] of size 16384x5568
48.738 Generated mipmaps (3) for atlas [4] of size 8192x4448
48.760 Generated mipmaps (3) for atlas [5] of size 16384x6064
48.772 Generated mipmaps (3) for atlas [6] of size 4096x3216
48.783 Generated mipmaps (3) for atlas [7] of size 4096x1856
48.820 Generated mipmaps (3) for atlas [8] of size 4096x3104
48.832 Generated mipmaps (5) for atlas [9] of size 8192x3488
48.844 Generated mipmaps (3) for atlas [12] of size 8192x2336
48.872 Custom mipmaps uploaded (2492)
49.000 Generated mipmaps for virtual atlas of size 16384x12288
49.032 Custom inputs active: 12
49.494 Factorio initialised
49.529 Steam Storage Quota: 23755/23841
61.981 Quitting: user-quit.
62.201 Error CrashHandler.cpp:498: Exception Code: c06d007e, Address: 0x00007ffb96c0fabc
ModuleBase: 0x00007ff719230000, ImageSize: 01c48000, RelativeAddress: 7d9dfabc
62.201 Error CrashHandler.cpp:518: Exception Context:
rax=0000007f026f6180, rbx=0000000000000000, rcx=0000000000000000,
rdx=0000000000000000, rsi=00007ffb0c161368, rdi=0000000000000000,
rip=00007ffb96c0fabc, rsp=0000007f026f65d0, rbp=0000007f026f6720,
r8=0000000000000000, r9=0000000000000000, r10=0000007f026f6050,
r11=0000007f026f5fe0, r12=00007ffb0c307008, r13=00007ffb0c161400,
r14=00007ffb0c2df310, r15=0000000000000001
62.201 Crashed in C:\WINDOWS\System32\KERNELBASE.dll (0x00007ffb96bb0000 - 0x00007ffb96f5d000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
C:\Users\build\AppData\Local\Temp\factorio-build-8MBy25\libraries\StackWalker\StackWalker.cpp (924): StackWalker::ShowCallstack
C:\Users\build\AppData\Local\Temp\factorio-build-8MBy25\src\Util\Logger.cpp (339): Logger::writeStacktrace
C:\Users\build\AppData\Local\Temp\factorio-build-8MBy25\src\Util\Logger.cpp (346): Logger::logStacktrace
C:\Users\build\AppData\Local\Temp\factorio-build-8MBy25\src\Util\CrashHandler.cpp (190): CrashHandler::writeStackTrace
C:\Users\build\AppData\Local\Temp\factorio-build-8MBy25\src\Util\CrashHandler.cpp (547): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB96D10B1C)
00007FFB96D10B1C (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB998F96BD)
00007FFB998F96BD (ntdll): (filename not available): RtlCopyMemory
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB998DF667)
00007FFB998DF667 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB998F504F)
00007FFB998F504F (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB9986E866)
00007FFB9986E866 (ntdll): (filename not available): RtlFindCharInUnicodeString
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB998A4945)
00007FFB998A4945 (ntdll): (filename not available): RtlRaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB96C0FABC)
00007FFB96C0FABC (KERNELBASE): (filename not available): RaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB0BF47EF1)
00007FFB0BF47EF1 (NvCamera64): (filename not available): OnInstall
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB0BE84FF3)
00007FFB0BE84FF3 (NvCamera64): (filename not available): OnInstall
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB0BC3C2F4)
00007FFB0BC3C2F4 (NvCamera64): (filename not available): AnselGetVersion
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB0BCB118D)
00007FFB0BCB118D (NvCamera64): (filename not available): SetFreeStyleStatus
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB0BBEF0C5)
00007FFB0BBEF0C5 (NvCamera64): (filename not available): AnselGetVersion
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB0BBB7A09)
00007FFB0BBB7A09 (NvCamera64): (filename not available): AnselEnableCheck
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB0D3F8164)
00007FFB0D3F8164 (nvwgf2umx): (filename not available): cask::ShaderList<cask::SoftmaxShader,cask::SoftmaxOperation>::availableShaders
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB0D49D6B3)
00007FFB0D49D6B3 (nvwgf2umx): (filename not available): OpenAdapter10
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB90238B0B)
00007FFB90238B0B (d3d11): (filename not available): EnableFeatureLevelUpgrade
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB902454CE)
00007FFB902454CE (d3d11): (filename not available): D3D11CreateDeviceAndSwapChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB9023E340)
00007FFB9023E340 (d3d11): (filename not available): EnableFeatureLevelUpgrade
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB90231DF6)
00007FFB90231DF6 (d3d11): (filename not available): EnableFeatureLevelUpgrade
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB90232315)
00007FFB90232315 (d3d11): (filename not available): EnableFeatureLevelUpgrade
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB9023A01E)
00007FFB9023A01E (d3d11): (filename not available): EnableFeatureLevelUpgrade
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB902365C2)
00007FFB902365C2 (d3d11): (filename not available): EnableFeatureLevelUpgrade
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB902450B8)
00007FFB902450B8 (d3d11): (filename not available): D3D11CreateDeviceAndSwapChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB90243854)
00007FFB90243854 (d3d11): (filename not available): D3D11CreateDeviceAndSwapChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB90238C47)
00007FFB90238C47 (d3d11): (filename not available): EnableFeatureLevelUpgrade
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB902389B4)
00007FFB902389B4 (d3d11): (filename not available): EnableFeatureLevelUpgrade
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB90236F43)
00007FFB90236F43 (d3d11): (filename not available): EnableFeatureLevelUpgrade
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB90237162)
00007FFB90237162 (d3d11): (filename not available): EnableFeatureLevelUpgrade
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FFB6178E786)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB6178E786)
00007FFB6178E786 (gameoverlayrenderer64): (filename not available): (function-name not available)
C:\Users\build\AppData\Local\Temp\factorio-build-8MBy25\src\Graphics\DX11\GraphicsInterfaceDX11.cpp (1316): GraphicsInterfaceDX11::~GraphicsInterfaceDX11
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF719494004)
00007FF719494004 (factorio): (filename not available): GraphicsInterfaceDX11::`scalar deleting destructor'
C:\Users\build\AppData\Local\Temp\factorio-build-8MBy25\src\Graphics\SDLWindow.cpp (315): SDLWindow::~SDLWindow
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF719745444)
00007FF719745444 (factorio): (filename not available): SDLWindow::`scalar deleting destructor'
C:\Users\build\AppData\Local\Temp\factorio-build-8MBy25\src\GlobalContext.cpp (1014): GlobalContext::unloadGraphics
C:\Users\build\AppData\Local\Temp\factorio-build-8MBy25\src\GlobalContext.cpp (911): GlobalContext::clearResources
C:\Users\build\AppData\Local\Temp\factorio-build-8MBy25\src\GlobalContext.cpp (932): GlobalContext::~GlobalContext
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF71929F83E)
00007FF71929F83E (factorio): (filename not available): GlobalContext::`scalar deleting destructor'
C:\Users\build\AppData\Local\Temp\factorio-build-8MBy25\src\MainLoop.cpp (561): MainLoop::run
C:\Users\build\AppData\Local\Temp\factorio-build-8MBy25\src\Main.cpp (1277): wmain
D:\a\_work\1\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl (288): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB987F257D)
00007FFB987F257D (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB998AAF28)
00007FFB998AAF28 (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
64.460 Info CrashHandler.cpp:315: Executable CRC: 901660962
64.460 Error Util.cpp:100: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
68.177 Error CrashHandler.cpp:266: Heap validation: success.
68.179 Creating crash dump.
68.403 CrashDump success

[Khan Boyzitbig of Mercia]

A bit concerning that the crash occurred in a core system file... But it may be from the graphics driver and something it is trying to do.

Try updating the GPU driver, or downgrading it if it is fully up to date.

[Ferox_Stormdragon]

acording to this post https://forums.factorio.com/viewtopic.php?t=99305

the problem is Ansel a game-recording feature for Nvidia cards, try upgrading or resinstalling your nvidia drivers

[RiO]

To be precise, the problem here is with Ansel in a combination with gameoverlayrenderer64 - aka the 64-bit Steam overlay.

Wouldn't be at all surprised if Valve botched something here that is causing Ansel to think it has to attach to a newly created rendering context when in reality that context is being destroyed. I.e. maybe the way the Steam overlay detaches itself specifically looks like a new context being created to Ansel.

Simply disabling the Steam overlay is something worth trying.

[Amalgamet]

what should I do if it’s the same error, but the video card is from Intel?

[Khan Boyzitbig of Mercia]

Originally posted by Amalgamet:

what should I do if it’s the same error, but the video card is from Intel?

Given the OP's error is one that can only occur on Nvidia cards you will not have the same error, you may have a similar one but should create your own thread with the logfile so that it can be identified and help can be provided.