Code 520 Failed to reach auth server

[DYRT]

Edit: (file name: Windows6.1-KB2992611-x64.msu) "Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows" installing this fixed this issue: https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392


Linked accounts, gaved firewall permission. Still getting this error
Firewall setting: https://prnt.sc/26bzrsv
I also tried while firewall turned off it still gaves the same error.

   0.000 2022-01-10 11:12:45; Factorio 1.1.50 (build 59278, win64, steam)
   0.000 Operating system: Windows 7 Service Pack 1
   0.000 Program arguments: "C:\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.000 Read data path: C:/Steam/steamapps/common/Factorio/data
   0.000 Write data path: C:/Users/Hmm/AppData/Roaming/Factorio [1598432/2097050MB]
   0.000 Binaries path: C:/Steam/steamapps/common/Factorio/bin
   0.008 System info: [CPU:         Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz, 8 cores, RAM: 4672/24511 MB, page: 6805/49020 MB, virtual: 189/8388607 MB, extended virtual: 0 MB]
   0.008 Display options: [FullScreen: 1] [VSync: 1] [UIScale: custom (150.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: en]
   0.032 Available displays: 3
   0.032  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 970 {0x05, [0,0], 2560x1080, 32bit, 60Hz}
   0.033  [4]: \\.\DISPLAY5 - NVIDIA GeForce GTX 680 {0x01, [2560,0], 1360x765, 32bit, 60Hz}
   0.033  [5]: \\.\DISPLAY6 - NVIDIA GeForce GTX 680 {0x01, [-1360,0], 1360x765, 32bit, 60Hz}
   0.085 [Direct3D11] Display: 0, Output: 0, DisplayAdapter: 0, RenderingAdapter: 0; d3dcompiler_47.dll
   0.201 Initialised Direct3D[0]: NVIDIA GeForce GTX 970; id: 10de-13c2; driver: nvd3dumx.dll 30.0.14.7111
   0.201   D3D Feature Level: 11.0, DXGI 1.2+, SwapChain: 1,discard,-,-,-,none
   0.201   BGR 565 Supported: No
   0.201   MaximumFrameLatency: 3, GPUThreadPriority: 0
   0.201 Graphics settings preset: very-high
   0.201   Dedicated video memory size 3992 MB
   0.248 Desktop composition is active.
   0.248 Graphics options: [Graphics quality: high] [Video memory usage: all] [DXT: high-quality] [Color: 32bit]
   0.248                   [Max threads (load/render): 32/8] [Max texture size: 0] [Tex.Stream.: 0] [Rotation quality: normal] [Other: STDCWT] [B:65,C:100,S:105]
   0.281 DSound: Starting _dsound_update thread
   0.282 [Audio] Backend:default; Depth:16, Channel:2, Frequency:44100; MixerQuality:linear
   0.282 DSound: Enter _dsound_update; tid=3860
   0.519 Logitech LED Controller initialized.
   0.528 Loading mod core 0.0.0 (data.lua)
   0.599 Loading mod base 1.1.50 (data.lua)
   0.920 Loading mod base 1.1.50 (data-updates.lua)
   1.024 Checksum for core: 1625176034
   1.024 Checksum of base: 321760681
   1.271 Prototype list checksum: 3034860339
   1.307 Loading sounds...
   1.545 Info PlayerData.cpp:73: Local player-data.json unavailable
   1.545 Info PlayerData.cpp:76: Cloud player-data.json available, timestamp 1641802383
   1.726 Initial atlas bitmap size is 16384
   1.781 Created atlas bitmap 16384x16376 [none]
   1.786 Created atlas bitmap 16384x13072 [none]
   1.787 Created atlas bitmap 8192x4188 [decal]
   1.789 Created atlas bitmap 16384x5568 [low-object]
   1.790 Created atlas bitmap 8192x4448 [mipmap, linear-minification, linear-magnification, linear-mip-level]
   1.790 Created atlas bitmap 16384x6064 [terrain, mipmap, linear-minification, linear-mip-level]
   1.791 Created atlas bitmap 4096x3216 [terrain-effect-map, mipmap, linear-minification, linear-mip-level]
   1.791 Created atlas bitmap 4096x1856 [smoke, mipmap, linear-minification, linear-magnification]
   1.792 Created atlas bitmap 4096x3104 [mipmap]
   1.793 Created atlas bitmap 8192x2240 [icon, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level]
   1.793 Created atlas bitmap 8192x1496 [alpha-mask]
   1.798 Created atlas bitmap 16384x14768 [shadow, linear-magnification, alpha-mask]
   1.798 Created atlas bitmap 8192x2336 [shadow, mipmap, linear-magnification, alpha-mask]
   1.798 Created atlas bitmap 2048x240 [icon-background, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, ]
   1.804 Texture processor created (2048). GPU accelerated compression Supported: yes, Enabled: yes/yes. Test passed. YCoCgDXT PSNR: 35.83, BC3 PSNR: 33.82
   4.962 Parallel Sprite Loader initialized (threads: 7)
  15.354 Sprites loaded
  15.367 Generated mipmaps (4) for atlas [3] of size 16384x5568   
  15.378 Generated mipmaps (3) for atlas [4] of size 8192x4448   
  15.389 Generated mipmaps (3) for atlas [5] of size 16384x6064   
  15.399 Generated mipmaps (3) for atlas [6] of size 4096x3216   
  15.410 Generated mipmaps (3) for atlas [7] of size 4096x1856   
  15.460 Generated mipmaps (3) for atlas [8] of size 4096x3104   
  15.470 Generated mipmaps (5) for atlas [9] of size 8192x2240   
  15.482 Generated mipmaps (3) for atlas [12] of size 8192x2336   
  15.509 Custom mipmaps uploaded.
  15.864 Factorio initialised
  15.889 Steam Storage Quota: 4768/4768
  24.628 Info HttpSharedState.cpp:54: Downloading https://auth.factorio.com/api-steam-login?api_version=4
  25.057 Error HttpSharedState.cpp:138: CURL failed: code:35, 23; schannel: next InitializeSecurityContext failed: SEC_E_ILLEGAL_MESSAGE (0x80090326) - This error usually occurs when a fatal SSL/TLS alert is received (e.g. handshake failed). More detail may be available in the Windows System event log.
  25.057 Info HttpSharedState.cpp:147: Downloading https://auth.factorio.com/api-steam-login?api_version=4
  25.057 Info HttpSharedState.cpp:148: Status code: 0
  25.058 Info AuthServerConnector.cpp:18: Failed to reach auth server: code(520) message(schannel: next InitializeSecurityContext failed: SEC_E_ILLEGAL_MESSAGE (0x80090326) - This error usually occurs when a fatal SSL/TLS alert is received (e.g. handshake failed). More detail may be available in the Windows System event log.)
  25.058 Error AppManagerStates.cpp:3001: Failed to reach auth server. Code: 520. Error: schannel: next InitializeSecurityContext failed: SEC_E_ILLEGAL_MESSAGE (0x80090326) - This error usually occurs when a fatal SSL/TLS alert is received (e.g. handshake failed). More detail may be available in the Windows System event log..
  38.152 Quitting: window closed.
  38.279 DSound: Stopping voice
  38.279 DSound: Joining thread
  38.283 DSound: Exit _dsound_update; tid=3860
  38.283 DSound: Waiting for voice to stop ... signaled
  38.283 DSound: Joined thread
  38.283 DSound: Destroying thread
  38.283 DSound: Thread destroyed
  38.283 DSound: Releasing buffer
  38.283 DSound: Voice stopped
  38.283 DSound: Deallocating voice
  38.283 DSound: Deallocated voice
  38.336 Steam API shutdown.
  38.339 Goodbye
 

[RiO]

This appears to be TLS handshake failure in schannel, the Windows OS component responsible for TLS-protected HTTP traffic encryption/decryption.

The game's logs specifically tell you:

More detail may be available in the Windows System event log

So; have you looked there?

Additionally, I notice that you're running the game on Windows 7. Windows 7 is no longer kept updated and it is stuck on outdated TLS protocol versions and outdated cipher suites (different encryption formats). If Factorio shored up security to only allow for TLS protocol versions or cipher suites that are not yet supported by Windows 7, then a secure connection can't be negotiated and this is the error you'd likely get.

[PunCrathod]

This type of error has popped up multiple times before when cloudflare had outages of some servers and was fixed by waiting a few hours or a day so cloudflare could fix their servers.

[jagholin]

This is a known error due to Windows 7 SSL libraries not being updated anymore. See https://forums.factorio.com/viewtopic.php?f=49&t=99521. The only solution, besides upgrading to Windows 10, is to install updated libraries manually( see thread in the link above, you will find further instructions there)

[impetus_maximus]

ran into this recently with EVGA XR1 software.
"The request was aborted: Could not create SSL/TLS secure channel."

so moving forward with Factorio, we'll have to either manually update the libraries or 'upgrade' to win10 for multi-player?

[edit] i may just switch to Debian.

[PunCrathod]

Originally posted by Jagh:

This is a known error due to Windows 7 SSL libraries not being updated anymore. See https://forums.factorio.com/viewtopic.php?f=49&t=99521. The only solution, besides upgrading to Windows 10, is to install updated libraries manually( see thread in the link above, you will find further instructions there)

Ah. I guess it was only a matter of time until that happened.

Originally posted by impetus_maximus:

ran into this recently with EVGA XR1 software.
"The request was aborted: Could not create SSL/TLS secure channel."

so moving forward with Factorio, we'll have to either manually update the libraries or 'upgrade' to win10 for multi-player?

You could switch to linux too if you dislike win10. I have been on ubuntu(recently switched to kde desktop without even having to reinstall the os) for well over a year on my main computer and while there are some stupid problems and a few games where multiplayer just does not work I will not be installing windows on it. I Just assembled a secondary win10 computer from spare parts to run those few games that do not work on linux.

Tough if I was installing linux for the first time right now I would go with plain debian with the kde desktop.

[impetus_maximus]

lol PunCrathod i edited while you were typing. yeah debian is my go to distro since ubunto comes with spy/adware. yes you can 'opt-out' but F that.

[DYRT]

So problem is basicly windows 7 is outdated and game has issue with it. Not a big deal I already managed to manually install some mods via official website so this issue not important. Thank you.

[RiO]

Originally posted by Catnip:

So problem is basicly windows 7 is outdated and game has issue with it. Not a big deal I already managed to manually install some mods via official website so this issue not important. Thank you.

You can just install a few optional updates to get the necessary TLS protocol versions and cipher suites supported on Windows 7.

Having said that: pigheadedly continuing to using an outdated OS which is no longer receiving security updates and which by now has probably accrued quite a backlog of exploitable security holes? Not the smartest decision in the world.

To each their own, but I'd just drink the Kool-Aid and move to Windows 10. And if you have real insurmountable issues with that, move to a consumer-friendly Linux desktop distro.

[DYRT]

Originally posted by RiO:

Originally posted by Catnip:

So problem is basicly windows 7 is outdated and game has issue with it. Not a big deal I already managed to manually install some mods via official website so this issue not important. Thank you.

You can just install a few optional updates to get the necessary TLS protocol versions and cipher suites supported on Windows 7.

Having said that: pigheadedly continuing to using an outdated OS which is no longer receiving security updates and which by now has probably accrued quite a backlog of exploitable security holes? Not the smartest decision in the world.

To each their own, but I'd just drink the Kool-Aid and move to Windows 10. And if you have real insurmountable issues with that, move to a consumer-friendly Linux desktop distro.

I've already updated the main post and shared the link that fixes this issue. Its just a personal preference. I like win7 and I wasn't aware that the issue was OS related. I have already win10 installed as a secondary OS.

[metall]

I encountered the same problem. I noticed that everything works with VPN enabled. I went into the router settings and by trial and error I found out that I need to disable MAC address clone. After that everything worked without VPN.