📋 Known Issues

[K8]

Welcome to your First Day at the GATE Cascade Research Facility!

Below you'll find some of the top Known Issues. This list is not entirely inclusive to all currently Known Issues and may get updated without notice.

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Known Issues:

Windows Timing Issues:

Some scientists have reported that the Einstein or Faraday join codes pop up if they have manually changed their desktop time (e.g. not using Automatic for setting time in Windows) so this should be avoided. We recommend setting your clock time to Automatic if you are experiencing this issue. It may (or may not) resolve it. This warning may also erroneously appear.

Mods may cause Fatal Error Crashes:

Sometimes mods can be the culprit of crashes or preventing Abiotic Factor from launching at all. When uninstalling mods, be sure to completely remove all the mod files.

• If you have any third-party mods installed (such as those found at NexusMods) please make sure you uninstall them and see if the game launches properly.
  
• You may want to clear your files and reinstall the game, as we do not know what methods were used to install these mods as we don't currently have official means of supporting mods.

Visual C++ Runtime Launch Issue:

We're investigating why some scientists are running into a launch problem regarding Visual C++ Runtime. There is a workaround that seems to work for people in the meantime, explained step-by-step in the Troubleshooting Tips thread.

General Issues:

• Some areas of the Facility may have holes or otherwise will not have proper death planes / volumes if players jump or fall into them. If this happens to you, please report where you fell or got stuck via the Issue Reporter Form[form.jotform.com] (a screenshot is very helpful if possible). If you get stuck or otherwise are unable to return to the normal playing area, press ESC -> Unstick (Respawn).
  
• Game hosts may experience performance issues. Performance and frame rate improvements are in progress.
  
• Upon death, all your loot is dropped in an orange loot-spill bag. Any lost bags should appear in front of Warren's Security Kiosk in the center of the Office Plaza.
  
• An error stating 'It won't budge.' appears erroneously when unlocking crates, as the crate will still unlock correctly.
  
• Sometimes items will mysteriously float when dropped from inventory.

Gamepad Issues:

• Gamepad Aim Adhesion may be too strong in certain cases. The setting is enabled by default, but can be disabled in the Control settings.

Audio Issues:

• Generally audio leveling is a work in progress and some characters or sound effects may be quieter or louder than intended.
  
• Voice Chat may randomly fail or stop functioning as intended, especially in distant locations. There is a button in the bottom right of the Escape Menu to attempt to fix any active VOIP issues during play. Rejoining may also correct the issue.

Visual Issues:

• Clients (non-host players) may occasionally see "phantom" objects - such as resources or objects that are not really there, or objects that do not appear properly. Reloading the area, or quitting and rejoining the server, usually corrects this rare issue.
  
• Sitting while changing hotbar items can show strange visual issues.
  
• Some customization tops may clip through other pieces (e.g. belt) and we will be addressing these at a future time.

Entity Issues:

• Enemies may appear jittery when further away. This is an optimization and should generally not cause any other issues, but please report issues as they arise.
  
• Playing for an extended period of time (several hours) may cause enemies to stop spawning as frequently. Restarting your game/server should resolve this in the meantime.

Vehicle & Transportation Issues:

• Jumping on trams may cause unforeseen consequences.
  
• Vehicles and moveable carts may be unstable at times, but can generally be respawned or repackaged if issues arise.

Cooking Issues:

• Cooking Pots may sometimes disappear after taking all of the soup from them. When we find out where those pots are going, we'll let you know. A workaround that works for some players is packaging then re-deploying portable stoves. Please continue to report instances of this (submit your world save!), specifying actions done prior to interacting with the stove.
  
• Food timing may vary depending on certain factors. There may be some other cooking-related bugs as well.
  
• Oven-baked foods may behave strangely while baking.

Server & World Issues:

• Dedicated servers won't show ping in-game.
  
• The first scientist to join a dedicated server is not able to delete their own character.
  
• Dedicated server moderators are also not able to delete their own character.
  
• Some scientists are receiving a kick message on join. We are aware of this, and have some suggested workarounds listed here.
  
• ⚠️ Most items left on the ground will despawn after a period of time. Store your loot in a container for the safest result.
  
• Under very specific conditions, a world save can become corrupt. A save backup system is in place, creating rolling world save backups, up to 5 backups, every 30 minutes. Detection is also in place for corrupt saves, or saves that have been accidentally replaced by the player when prompted to load data from Steam Cloud.
  
• Some Sandbox settings may not work fully as expected.
  
• We're investigating some time anomalies involving time jumping around or not resuming at the correct time.