Can't start the game

[Krowe]

Whenever I hit play, the game just keeps on bringing up the, "Preparing to run Dead Rising" the box will close and then re open a second later and this will indefinitely repeat. Does anybody know how to solve this?

[Yorm]

Game launches to a black screen

Whenever I open the game I see a black screen and it never advances past there. I am on a 64 bit OS and all of my specs meet the requirements.

[The Grim Beaker]

I'm possibly having the same issue. Are you hearing audio? I was, which makes me think the game is launching at a resolution that my system isn't happy with. Just looking for a soluiton. I might be mistaken but I think in Big Picture mode there's an option which lets me force the resolution, so I'm gonna give that try.

Edit - Nope. I appear to be mistaken on the Big Picture soluion

[The Grim Beaker]

I should say, my monitor resolution is set at 1920:1080, christ knows what the game is launching in at this point.
Running the latest Nvidia drivers.

[Yorm]

I'm not getting any audio with mine, just a black screen. I'm 1920:1080 as well but it sounds like we may be having different issues.

[[PuRinZ]]

Originally posted by Grilled Zimbabwe:

Whenever I open the game I see a black screen and it never advances past there. I am on a 64 bit OS and all of my specs meet the requirements.

Are you running on Win 7 and the mouse icon changed to what presumably the in-game mouse icon just before entering the never-ending black screen ?

[The Grim Beaker]

Guess so. That or you're really unlucky and getting the no audio issue and a resolution issue. For your sake I hope not.
As for the resolution, seems's like the game might be trying to start in 4K, and my current cable can't carry that, good job I've just picked a new one, so hopefully that might get me somewhere.

[The Grim Beaker]

I know it's likely we've got a different problem but just in case you are having a couple of issues, or in case someone is reading thread and have a similar issue as me. The game is definitely trying to load in 4K. I found the config.ini in the AppData\Local\CAPCOM\DEAD RISING and this had the resolution for 4K. I've changed the values in the config.ini, but that hasn't fixed it, but that's probably cause there's a similar setting elsewhere that I haven't yet found...or I could just dig out the new cable...

[The Grim Beaker]

New cable plugged in and voilà no more black screen

Edit - Still want's to run at the highest available resolution on every relaunch (in my case 3840x2160), but at least it's something.

[Yorm]

Originally posted by JoprinzTH:

Originally posted by Grilled Zimbabwe:

Whenever I open the game I see a black screen and it never advances past there. I am on a 64 bit OS and all of my specs meet the requirements.

Are you running on Win 7 and the mouse icon changed to what presumably the in-game mouse icon just before entering the never-ending black screen ?

Yes that happens exactly.

[flinkman]

Grim Beaker, that's a definite pointer that there is a serious bug in the game. Thank you for trying this out. Let's hope the devs read this and fix this.

[BBB]

When i start the game, it goes right to a black screen and says "Dead Rising has stopped working" And Yes, my specs are beyond for what is needed.

[Arthur and The Invisibles (2006)]

I Can't Start Up Game

Whenever I attempt to start up the game, a message comes up saying that an error has occured and the game stops opening. Is there a way to fix this?

[RocktheRed52]

TL;DR Version: Try to install game in a different Steam Library than the one you're attempting to use now. If you don't have a second Steam Library create one and install the game there. Perferably to a different drive.

I had a similar problem on one of my laptops. I'd boot up the game, a black screen would
come up and soon after it would complain that an error had occured and close the game.

Ultimately I got around it by installing it to a different Steam library. For example usually I save games on my Laptop to my F Drive. Since I had some space to spare on my C:\ I installed it there. Low and behold the error went away (In my case I suspect a SweetFX/ReShade install did something weird based on some logs I got from Reshade to my registry but thats probably not relevant.).

If you're in a situation where you only have one drive in your computer you can essentially do the same thing, the only difference in your case would be you'd be installing to a different folder on the same drive.

Event Viewer Logs didn't help me much. All they seemed to tell me was Dead Rising No Work.
Faulting application name: DeadRising.exe, version: 1.0.0.1, time stamp: 0x57d6b430
Faulting module name: DeadRising.exe, version: 1.0.0.1, time stamp: 0x57d6b430
Exception code: 0xc0000005
Fault offset: 0x0000000000687984
Faulting process id: 0x35e0
Faulting application start time: 0x01d2116036991536
Faulting application path: F:\Steam\steamapps\common\Dead Rising\DeadRising.exe

Anyway I'll add the usual frustrating schtick.
-Blah blah blah make sure your drivers are up to date. I don't know about AMD but Nvidia allows you to choose to do a clean install directly from the installer these days.
- If you can manage try uninstalling then redownloading the game.
- One person I came across had luck installing a different Windows Update (specifically update KB2670838 #CatchyNamesFTW)

Originally posted by Kaw_to:

Originally posted by 5mafiozzo5:

Hey all! Ive managed to get it to work after the "Direct X failed to intilaize" error. Ended up updating my card drivers and download a standalone updae for DirectX from microsoft.

Heres the link i used: https://download.microsoft.com/download/1/4/9/14936FE9-4D16-4019-A093-5E00182609EB/Windows6.1-KB2670838-x64.msu

- You can see if a dxdiag report gives you anything. Basically you type WindowsKey+R. Type in dxdiag. A little utility comes up and you click 'Save All Information' and choose where you want to save the report (it saves as a txt file). Might be useful down the road if you have to call support as this is one of the things you might have seen in the official troubleshooting thread. Mines gave me complaints of some sort of signature problem but I ended up fixing it 5 minutes later by installing the game to a different location and now I no longer have the report so I never really looked into it further than that.

Appologies that I can't provide you anything more solid beyond what seems to boil down to me suggesting to 'try some random stuff I tried and some other stuff I read and hope for the best.'

[Milkless Tea]

Gonna assume it's your PC. Going by your screenshots of Dead Island and Metro, you have to have them on low and like 600x600 resolution.

[PURPLE TRAIN]

I'm getting this as well, doesn't seem like a "PC" issue at all :)