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Sorry to hear that you are having issues with the game. I don't think anyone has complaint about anything like this before, so I am not sure what's going on here. Could you send me your output_log.txt file so I can see if there's anything that's going wrong? You can find in this path: C:\Users\your username\AppData\LocalLow\Rese Games\Ganbare! Super Strikers (you might need to have hidden folders visible to access it).
Once you have the file you can send it to ruben@resegames.com
Thanks,
Ruben