No Suitable Graphics Card

[Shellylongstockings]

"No suitable graphics card found."
"Could not find a Driect3D device thatsupports the XNA Framework HiDef profile"

I get this error message when I try and start the game. I've searched online for about an hour looking for solutions, but could not find anything that worked. Am I simply out of luck? I don't know much about the technical side of computers so any help would be much appreciated.

[Ittermat]

my friend is having this same issue...So help to fix it would be appreciated please

[PTCGho5t]

pc specs? install dx9c and update windows

[Shellylongstockings]

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.160121-1718)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite A665
BIOS: Phoenix SecureCore Version 2.20
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz (4 CPUs), ~2.3GHz
Memory: 4096MB RAM
Available OS Memory: 3890MB RAM
Page File: 4134MB used, 3644MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found


this is what you need, correct?

[Zero]

Restart Steam, I had the same problem, Restarting Steam should fix it

[Gerustroncio]

have you tried installing latest graphics drivers for your laptop? you can get them at the manufacturers website.

[dairy farmer]

Onarum's suggestion of updating your drivers might actually be your best bet, which you can find on Toshiba or Intel's site. If you've had your computer for a while and never updated the graphics drivers, they might be out of date.

I found another thread about this problem, and it sounds like it might be because certain graphics chips aren't compatible with certain levels of DirectX -- and just because you have DX11 installed doesn't necessarily mean your GPU can actually run at that level.

From what I can gather, the i3-350M should be up to DX10 compatible, and I can't imagine this game really needs to run at such a high level.

Here's that thread, with a bit of a flame war in it:
https://steamcommunity.com/app/222730/discussions/0/810925579981545321/#p1


If that doesn't work, this is kind of a blind shot, but go into your game installation directory (right-click game name > properties > local files > browse), open the _CommonRedist folder, and if you keep digging, there should be two separate programs you can run; they should have "dotNet" and "XNA" in the file names. Install those, restart your PC, and see if it helps.

If neither works, you might just have to issue a refund and appeal to the dev to improve the compatibility. Multiplayer is still in the works, so the guy is still working on improving the game.

[Laurie]

I think I'm having the same issue as you. :( this is my error message: http://i.imgur.com/OrQpx18.jpg

I'm trying to install some windows updates right now, but like you I'm not good with the technical side of computers. Any help would be greatly appreciated, I've been so excited for this game for months.

[Gerustroncio]

Originally posted by Laurie:

I think I'm having the same issue as you. :( this is my error message: http://i.imgur.com/OrQpx18.jpg

I'm trying to install some windows updates right now, but like you I'm not good with the technical side of computers. Any help would be greatly appreciated, I've been so excited for this game for months.

Can you play other games fine on the same machine? also could you share your specs? here's a wikihow on simple ways to check that, the most important information is the graphics adapter

http://www.wikihow.com/Check-Computer-Specifications

[Owl]

some graphics card models, or even info on integrated ones would be a massive help here, on the very slim chance its a problem with a specific model, as well. personally, i would also suggest onarum or dk's advice, as well as the long shot of reinstalling the latest model of direct X.

[Arthur]

Originally posted by Shellylongstockings:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.160121-1718)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite A665
BIOS: Phoenix SecureCore Version 2.20
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz (4 CPUs), ~2.3GHz
Memory: 4096MB RAM
Available OS Memory: 3890MB RAM
Page File: 4134MB used, 3644MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found


this is what you need, correct?

pc gamer review on your laptop:

"There's not much to say about the A665-S6086's 3D graphics performance other than you're likely not going to see worthwhile gaming chops from a laptop at this price point. With an integrated graphics engine, the A665-S6086's 3D capabilities are limited to casual games and much older games with very modest demands, such as titles from the Sims series."

[Astrobia]

Got same message on my laptop. I laughed.

[Ittermat]

what about a computer with these specs?

----------------------------
Component Details Subscore Base score
Processor AMD Athlon(tm) II X2 215 Processor 6.3 3.2
Determined by lowest subscore

Memory (RAM) 3.00 GB 5.5
Graphics NVIDIA GeForce 6150SE nForce 430 3.6
Gaming graphics 1407 MB Total available graphics memory 3.2
Primary hard disk 107GB Free (284GB Total) 5.9
Windows 7 Home Premium

System
--------------------------------------------------------------------------------

Manufacturer HP-Pavilion
Model VG240AA-ABU s5202uk
Total amount of system memory 3.00 GB RAM
System type 64-bit operating system
Number of processor cores 2

Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 764 GB
Disk partition (C:) 107 GB Free (284 GB Total)
Disk partition (D:) 2 GB Free (14 GB Total)
Media drive (E:) CD/DVD
Disk partition (G:) 314 GB Free (466 GB Total)

Graphics
--------------------------------------------------------------------------------

Display adapter type NVIDIA GeForce 6150SE nForce 430
Total available graphics memory 1407 MB
Dedicated graphics memory 256 MB
Dedicated system memory 0 MB
Shared system memory 1151 MB
Display adapter driver version 9.18.13.783
Primary monitor resolution 1440x900
DirectX version DirectX 9.0 or better

Network
--------------------------------------------------------------------------------

Network Adapter RT73 USB Wireless LAN Card
Network Adapter Hamachi Network Interface

Notes
--------------------------------------------------------------------------------

[Gerustroncio]

Originally posted by Kid Amaru:

what about a computer with these specs?

Well I don't see an immediate problem with the specs themselves, it should meet the minimal reqsposted in the store page, though it does seem that this happens only to integrated graphic adapters.

same thing I always ask, tried updating the graphics drivers? you can get them at HP's website

[Shellylongstockings]

I ran dxdiag to find out my graphics card info, but i'm not sure which info is useful and which isn't.

[Ittermat]

yea we did all that...I figured her computer would be able to run it...but its refusing to...We even tried everything it said in this thread...nothing...its still giving her the same error.