Metro Exodus

Metro Exodus

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No Mercy Feb 16, 2019 @ 9:29pm
Anyone have payment issue on epic store ?
I did 5 payment process + 2 credit card (same that use in steam acc)

Because i want to play this game so much.

But it end up with "Looks like something went wrong. For your protection, this transaction has been voided and your funds will be returned in 3-5 business days."

Epic store if you read this please fix it.


I willing to pay this game on steam even it more expensive than another store.

Thanks
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Showing 1-15 of 28 comments
Monica Feb 16, 2019 @ 9:37pm 
I've heard of others having issues; not sure how widespread it is. I just used Paypal and it went through fine.
TDiggityDogg Feb 16, 2019 @ 10:31pm 
same problem man, happened to me 3 times in the last 48 hours. I contacted via instagram, twitter, and customer support 3 times. Still nothing yet, idc who you are, but if you are going to TRY to compete with steam you need to be consistent with Customer service. Especially with how ♥♥♥♥♥♥ their whole launcher is. Unbelievable, should be playing Metro right now.
glowpiPe Feb 16, 2019 @ 10:36pm 
How can anyone possibly help you here ? This is a epic games support issue. You think they are here reading ? how daft can you be ?
Michael Feb 16, 2019 @ 10:38pm 
Originally posted by glowpipe:
How can anyone possibly help you here ? This is a epic games support issue. You think they are here reading ? how daft can you be ?


Maybe they should rename the launcher to EPIC stupid launcher.
CupCupBaconBox Feb 16, 2019 @ 10:39pm 
Epic users are second-class citizens and not welcome here.
TDiggityDogg Feb 16, 2019 @ 10:43pm 
Originally posted by glowpipe:
How can anyone possibly help you here ? This is a epic games support issue. You think they are here reading ? how daft can you be ?

Obviously You never had to contact Epic games Customer service, its literally hell. You are waiting for nothing. Just do a quick google search on how long it takes for customer service to respond.
Michael Feb 16, 2019 @ 11:00pm 
Originally posted by CupCupBaconBox:
Epic users are second-class citizens and not welcome here.

How the game running for you cupcake?
First5trike Feb 16, 2019 @ 11:08pm 
Originally posted by No Mercy:
I did 5 payment process + 2 credit card (same that use in steam acc)

Because i want to play this game so much.

But it end up with "Looks like something went wrong. For your protection, this transaction has been voided and your funds will be returned in 3-5 business days."

Epic store if you read this please fix it.


I willing to pay this game on steam even it more expensive than another store.

Thanks

Nope, worked first shot for me.
glowpiPe Feb 16, 2019 @ 11:34pm 
Originally posted by TDoggg |Moo|:
Originally posted by glowpipe:
How can anyone possibly help you here ? This is a epic games support issue. You think they are here reading ? how daft can you be ?

Obviously You never had to contact Epic games Customer service, its literally hell. You are waiting for nothing. Just do a quick google search on how long it takes for customer service to respond.
You know why i have never had to contact the epic games customer service ? Cause im not dumb enough to deal with them in any way, shape or form.

But yet. people are coming here expecting steam users, regular gamers people with no affiliation to steam or Epic, to help them get a game on epic games. Something only their support can help with, if they had ever answered.

This is far from the first "epic games troubleshooting" thread, and i doubt its the last.
Ganger Feb 17, 2019 @ 12:04am 
All the anti fraud stuff I would be guessing.

Originally posted by No Mercy:
Thanks everyone. Problem solve.

I just bought the game from cdkeys.com and it can be done in one time register + payment process.

is this site a legit site or some dodgy site ? never really looked at other sites outside the main ones.

I just looked and the prices are nearly on par with epic store minus a few pounds (uk).
Satoru Feb 17, 2019 @ 8:32am 
Originally posted by Ganger:
All the anti fraud stuff I would be guessing.

Originally posted by No Mercy:
Thanks everyone. Problem solve.

I just bought the game from cdkeys.com and it can be done in one time register + payment process.

is this site a legit site or some dodgy site ? never really looked at other sites outside the main ones.

I just looked and the prices are nearly on par with epic store minus a few pounds (uk).

Dodgy cd key site

Look forward to the inevitable “my game was revoked” post in the near future
Adam Feb 17, 2019 @ 9:37am 
Go to the Epic forums and complain.
Ganger Feb 17, 2019 @ 10:08am 
if CDkeys was a legit site then I would buy stuff from them, until steam or other platforms say it is then personnally im staying away.
Biobubba Feb 17, 2019 @ 10:11am 
Epic,Epic,Epic,Epic ,this is why the move to Epic caused so much s...h...i...t..THEY SUCK.
Hartias Feb 17, 2019 @ 10:12am 
Now dont take this as an attack towards any user trying to resolve their issue, but.....

isnt it funny how everyone from epic store are going on steam for troubleshooting, help or any other discussion xD....epic store is just awfull
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Date Posted: Feb 16, 2019 @ 9:29pm
Posts: 28