RTX crashing

[Cherokee Gage]

I have the game on Epic, and just started playing. 2 minutes into the first playable part I crash consistently. Only happens when I turn RTX on.

Specs
RTX 2080 ti
i7-8700k at 4.3 ghz
32gb ram
ssd

[adrianogregorio]

RMA your vga.

[Cherokee Gage]

Originally posted by adrianogregorio:

RMA your vga.

Not really worth to send it back over rtx not working in 1 game

[Flanker1Six]

If you're OS is Win 10 64 (which I guess it is as you're using a 2080Ti), it has to be updated to ver 1809.

All previous versions of Win 10 DO NOT have ray tracing capability and will cause crashes as you describe. Happened to me a couple of days ago.; my Win 10 was at ver 1803. I manually updated to ver 1809 and have have had no crashes or problems with RT in game since.

Hope this helped; good luck!

PS: If you're NOT using Nvidia's 419.17 drivers; I strongly recommend you update to those.

[-Snoopi-]

I also have same problem.

When yours crashes, do you get a small green loading bar in the centre of the screen and the image in the background is frozen?

[Cherokee Gage]

Originally posted by -Snoopi-:

I also have same problem.

When yours crashes, do you get a small green loading bar in the centre of the screen and the image in the background is frozen?

Yep same exact problem. However I noticed this problem so far (I only just made it to the 3rd area) is contained within 2 parts of the game until now. The very beginning within the metro, and right after you board the tugboat to get to the bridge to kill the cult leader.

[Cherokee Gage]

Originally posted by Flanker1Six:

If you're OS is Win 10 64 (which I guess it is as you're using a 2080Ti), it has to be updated to ver 1809.

All previous versions of Win 10 DO NOT have ray tracing capability and will cause crashes as you describe. Happened to me a couple of days ago.; my Win 10 was at ver 1803. I manually updated to ver 1809 and have have had no crashes or problems with RT in game since.

Hope this helped; good luck!

PS: If you're NOT using Nvidia's 419.17 drivers; I strongly recommend you update to those.

Thanks for the info, not having any problems so far :D

[-Snoopi-]

Originally posted by White Male:

Originally posted by -Snoopi-:

I also have same problem.

When yours crashes, do you get a small green loading bar in the centre of the screen and the image in the background is frozen?

Yep same exact problem. However I noticed this problem so far (I only just made it to the 3rd area) is contained within 2 parts of the game until now. The very beginning within the metro, and right after you board the tugboat to get to the bridge to kill the cult leader.

Are you saying it is only in those 2 areas? I am upto the part where the train has broken down and after you escape the cultist you have to find the man to repair the train. I found thissaid man ontop of a crane and it is still crashing/freezing for me at this point.

[Cherokee Gage]

Originally posted by -Snoopi-:

Originally posted by White Male:

Yep same exact problem. However I noticed this problem so far (I only just made it to the 3rd area) is contained within 2 parts of the game until now. The very beginning within the metro, and right after you board the tugboat to get to the bridge to kill the cult leader.

Are you saying it is only in those 2 areas? I am upto the part where the train has broken down and after you escape the cultist you have to find the man to repair the train. I found thissaid man ontop of a crane and it is still crashing/freezing for me at this point.

For me yea just those 2 areas were having problems

[robs2010mazda6s]

Originally posted by White Male:

Originally posted by adrianogregorio:

RMA your vga.

Not really worth to send it back over rtx not working in 1 game

And how many other games have rtx? Do you realize how demanding Exodus is vs pretty much everything else? Do you not understand that this could be the ONE game that pushes your GPU hard enough that if there are any flaws with your GPU this could be the ONE game exposing it? I just completed the game with RTX enabled at 4k ultra preset.. I had 30hrs of trouble free gaming and even logged in over 10hrs the same day the game was released.

Also why is that CPU at 4.3ghz? overclock that thing like it deserves... and 32GB's of system ram.... I sure hope thats not ddr4 2133 or 2400... hope its at least 3ghz at the minimum.

[Cherokee Gage]

Originally posted by robs2010mazda6s:

Originally posted by White Male:

Not really worth to send it back over rtx not working in 1 game

And how many other games have rtx? Do you realize how demanding Exodus is vs pretty much everything else? Do you not understand that this could be the ONE game that pushes your GPU hard enough that if there are any flaws with your GPU this could be the ONE game exposing it? I just completed the game with RTX enabled at 4k ultra preset.. I had 30hrs of trouble free gaming and even logged in over 10hrs the same day the game was released.

Also why is that CPU at 4.3ghz? overclock that thing like it deserves... and 32GB's of system ram.... I sure hope thats not ddr4 2133 or 2400... hope its at least 3ghz at the minimum.

While some of those are valid points, I personally don't see justification for sending it out to be checked (Which could take up to several months because of where I bought it from) just because 1 game is having problems. I can play Crisis 3 at ultra 4k no problem and literally every other game my system makes short work of. Sure if there is blatant crashing with several other games then I would RMA it without a second thought, but just because 1 game is doing it in 2 specific areas of the game, especially with how RTX cards are known to have problems that are way worse than mine to begin with, I just don't see the reason to RMA.

[robs2010mazda6s]

Originally posted by White Male:

Originally posted by robs2010mazda6s:

And how many other games have rtx? Do you realize how demanding Exodus is vs pretty much everything else? Do you not understand that this could be the ONE game that pushes your GPU hard enough that if there are any flaws with your GPU this could be the ONE game exposing it? I just completed the game with RTX enabled at 4k ultra preset.. I had 30hrs of trouble free gaming and even logged in over 10hrs the same day the game was released.

Also why is that CPU at 4.3ghz? overclock that thing like it deserves... and 32GB's of system ram.... I sure hope thats not ddr4 2133 or 2400... hope its at least 3ghz at the minimum.

While some of those are valid points, I personally don't see justification for sending it out to be checked (Which could take up to several months because of where I bought it from) just because 1 game is having problems. I can play Crisis 3 at ultra 4k no problem and literally every other game my system makes short work of. Sure if there is blatant crashing with several other games then I would RMA it without a second thought, but just because 1 game is doing it in 2 specific areas of the game, especially with how RTX cards are known to have problems that are way worse than mine to begin with, I just don't see the reason to RMA.

You are completely and utterly missing the point.. read what I posted again. Does crysis 3 use ray tracing? no.. it does not.. If you agree that I have valid points then you will easily understand why the whole (only this 1 game has problems argument) is horrible logic.

Listen, im not advocating you rma your GPU right away but I would most certainly do some OS maintenance if its been a while since you did any... wipe the video drivers with DDU for example and install the latest drivers.. How old is your current windows install? has it been a long time since you did a clean install? things like that can help make all the difference with issues such as these unless of course it is indeed a hardware issue with your GPU related to ray tracing.

[Cherokee Gage]

Originally posted by robs2010mazda6s:

Originally posted by White Male:

While some of those are valid points, I personally don't see justification for sending it out to be checked (Which could take up to several months because of where I bought it from) just because 1 game is having problems. I can play Crisis 3 at ultra 4k no problem and literally every other game my system makes short work of. Sure if there is blatant crashing with several other games then I would RMA it without a second thought, but just because 1 game is doing it in 2 specific areas of the game, especially with how RTX cards are known to have problems that are way worse than mine to begin with, I just don't see the reason to RMA.

You are completely and utterly missing the point.. read what I posted again. Does crysis 3 use ray tracing? no.. it does not.. If you agree that I have valid points then you will easily understand why the whole (only this 1 game has problems argument) is horrible logic.

I am not missing the point at all. My friend has a Vega 64 that has literally no problems at all except with R6 Siege. There is no reason to RMA the card just because of 1 inconvenience which prevents him from utilizing fully utilizing the card for 1 game. Just like how I am not going to RMA my card solely because of 2 spots that did not work before but that work now (which was most likely the result of a driver issue that Flanker mentioned way above...) I go by the logic of "If it ain't broke don't fix it" which is perfectly reasonable logic which I'm sure you will easily understand, and that making a big deal out of 1 small issue that has been resolved is horrible logic...

[robs2010mazda6s]

Originally posted by White Male:

I am not missing the point at all.

You actually are.. the whole argument that (only this game gives me issues) is flawed to the core and I already explained why.

Originally posted by White Male:

My friend has a Vega 64 that has literally no problems at all except with R6 Siege.

Could be a software issue as I mentioned in my last post to you.. run ddu.

Originally posted by White Male:

There is no reason to RMA the card just because of 1 inconvenience which prevents him from utilizing fully utilizing the card for 1 game0

If its hardware related then you are 100% wrong and you will see that when more and more games come out that are demanding like exodus and use ray tracing. Again, the 1 game argument is flawed...

Originally posted by White Male:

. Just like how I am not going to RMA my card solely because of 2 spots that did not work before but that work now (which was most likely the result of a driver issue that Flanker mentioned way above...)

Well great, if it now works for you then it was a software/driver problem which I already brought up several times. However none of this negates why the whole (just this 1 game does it) is horrible flawed logic. Enjoy the game.

[Kamamura]

Originally posted by robs2010mazda6s:

Originally posted by White Male:

Not really worth to send it back over rtx not working in 1 game

And how many other games have rtx? Do you realize how demanding Exodus is vs pretty much everything else? Do you not understand that this could be the ONE game that pushes your GPU hard enough that if there are any flaws with your GPU this could be the ONE game exposing it? I just completed the game with RTX enabled at 4k ultra preset.. I had 30hrs of trouble free gaming and even logged in over 10hrs the same day the game was released.

Also why is that CPU at 4.3ghz? overclock that thing like it deserves... and 32GB's of system ram.... I sure hope thats not ddr4 2133 or 2400... hope its at least 3ghz at the minimum.

What a stupid piece of advice. Without doing proper diagnostics, without stress testing the card and searching for other possible causes of the problems (it can be faulty memory, disk, CPU, overheating or tons of other issues), it's pointless going over the RMA procedure to find yourself in the very same spot in the end.

Apex Legends also crashes on RTX cards, and guess what - it's the game, not the card. After a patch and a new driver, it's suddenly stable.

My advice - don't listen to random stranger, follow a proper diagnostic procedure, or if you are not sure, consult a professional you trust.

[robs2010mazda6s]

Originally posted by Kamamura:

Originally posted by robs2010mazda6s:

And how many other games have rtx? Do you realize how demanding Exodus is vs pretty much everything else? Do you not understand that this could be the ONE game that pushes your GPU hard enough that if there are any flaws with your GPU this could be the ONE game exposing it? I just completed the game with RTX enabled at 4k ultra preset.. I had 30hrs of trouble free gaming and even logged in over 10hrs the same day the game was released.

Also why is that CPU at 4.3ghz? overclock that thing like it deserves... and 32GB's of system ram.... I sure hope thats not ddr4 2133 or 2400... hope its at least 3ghz at the minimum.

What a stupid piece of advice. Without doing proper diagnostics, without stress testing the card and searching for other possible causes of the problems (it can be faulty memory, disk, CPU, overheating or tons of other issues), it's pointless going over the RMA procedure to find yourself in the very same spot in the end.

Apex Legends also crashes on RTX cards, and guess what - it's the game, not the card. After a patch and a new driver, it's suddenly stable.

My advice - don't listen to random stranger, follow a proper diagnostic procedure, or if you are not sure, consult a professional you trust.

LOL what part of asking him about his OS maintenance history and running DDU along with other basic trouble shooting before rma'ing the card was bad advice?