Metro Exodus

Metro Exodus

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pax_man Mar 10, 2020 @ 7:40pm
Exodus keeps expecting a controller and crashes the game...
Just started playing this game and after initial multiple crashes I applied the fixes I could find and all was sorta ok UNTIL...just after leaving Moscow and it goes to the cut scene in the train engine cab, and after artyom gets asked to twiddle the radio dials, the game keeps asking me to press RIGHT and then flashes an image of the WSAD buttons...now the right mouse button does nothing and as I use the up,down,left right keys the WSAD do nto work in game, and neither does the right arrow key!!! and everytime immediately after that the game crashes WIndows OS, as in BSOD and a reboot. On occasion it even dopes the same crash just after that cut scene starts.

Any ideas anyone? It seems it's getting stalled on waiting for a controller message (as in x-box) but I'm not using one.

Thanks
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Showing 1-15 of 23 comments
Ahroovi Mar 11, 2020 @ 1:49am 
If you're having actual BSOD's, I recommend you read what's causing it and figure that issue out first. A game under normal conditions should not be causing a BSOD.
johnttwo Mar 11, 2020 @ 10:44am 
well go into the settings and change it to mouse an keyboard then
Caboose Mar 12, 2020 @ 12:33am 
unplug any non essential stuff you have on your pc headset, xternal drive etc etc. rebot, and try to play, if it stop, one of your peripheral don't detect properly
Ahroovi Mar 12, 2020 @ 12:46am 
I really doubt that's his problem, as he said it causes his PC to BSOD. That's a bigger issue that needs to be addressed first.
pax_man Mar 13, 2020 @ 11:10am 
thanks guys....haha yep it is already set to mouse and keyboard!!! Yeah this BSOD is a biggy..I nhave tried all the fixes I can find - setting it to DX11 instead of 12, dropping the quality...v-sync off and other stuff, but it still keeps crashing down - seems to be mostly in cut scenes fwiw...oh and once or twice in gameplay as well....I thought it might be a GPU issue but even set to low quality it still does it.....I am starting to think it is some underlying Windows 10 issue, but I cannot find it....even tried giving the Steam games folder an exception in the virus scanner as it is a Windows process that is live and keeps scanning....
Ahroovi Mar 13, 2020 @ 9:54pm 
Originally posted by pax_man:
thanks guys....haha yep it is already set to mouse and keyboard!!! Yeah this BSOD is a biggy..I nhave tried all the fixes I can find - setting it to DX11 instead of 12, dropping the quality...v-sync off and other stuff, but it still keeps crashing down - seems to be mostly in cut scenes fwiw...oh and once or twice in gameplay as well....I thought it might be a GPU issue but even set to low quality it still does it.....I am starting to think it is some underlying Windows 10 issue, but I cannot find it....even tried giving the Steam games folder an exception in the virus scanner as it is a Windows process that is live and keeps scanning....
Stop looking at the games as the cause of the BSOD. When it happens, check what file is listed on the blue screen itself. Also you can check Event Viewer after the PC restarts.
Caboose Mar 14, 2020 @ 2:11am 
could you list your specs and os please, don't forget to mention if you're overclocking
pax_man Mar 15, 2020 @ 8:35pm 
no overclocking - woudn't know how haha! Intel i7-4770 3.4ghz 16gig ram - GPU nVidia Geforce GTX 1050Ti 4 gig Ram
Thanks

@ahroovi there is no actual BSOD (I use the term in a euphemistic sense) the PC crashes then reboots itself when the game goes fubar
Ahroovi Mar 15, 2020 @ 10:19pm 
Ok then. Define crash and reboot? The PC just turns off and restarts itself? Like it powers itself off then back on?
Because that would be a power supply issue. Demanding games can use more of your GPU power (how much power % GPU draws can be seen in things like MSI Afterburner) And it's not a game thing causing that technically. Sure, it may be one game that causes it, but it means your system cannot handle full load. As soon as the GPU hits a high load and sucks down power, boom. PC shuts off and restarts itself.

You can easily check for this by looking in Windows Event Viewer. You'll see either a warning or error with a something or other power event. Which means an unexpected shutdown
Last edited by Ahroovi; Mar 15, 2020 @ 10:21pm
pax_man Mar 16, 2020 @ 5:56pm 
Yep, the game freezes, then the PC shuts of and reboots...I've played many games using this exact system and not had these issues...game setting is low quality and it is still doing it.
Ahroovi Mar 16, 2020 @ 7:11pm 
Originally posted by pax_man:
Yep, the game freezes, then the PC shuts of and reboots...I've played many games using this exact system and not had these issues...game setting is low quality and it is still doing it.
Doesn't mean it's a game issue. It's your system not being able to handle full load, which would be your power supply.
Yes, it may happen with ONLY this game, and a few others you haven't tried, but it is not the game. It just pushes your GPU harder (Even lower graphic games can do this.) and causes the shutdown.
PSU's wear out over time, faster with heat and dust. And, they NEVER output their full advertised rating for long. If a 750W PSU outputs 750W, it's well UNDER a minute before it turns itself off.

TLDR if your PSU is old, replace it with the same rating one. If it's not that old, get a larger PSU.
Also listing PC specs would help.
Last edited by Ahroovi; Mar 16, 2020 @ 7:12pm
pax_man Mar 17, 2020 @ 7:02pm 
listed PC specs above ;) and it;s an 800w supply...never in my life have I heard of a power supply, especially one way over-rated for the system to do this. Thanks for you opinion, but I'll keep looking...There is some process after the latest W10 update that is causing this.
Ahroovi Mar 17, 2020 @ 8:11pm 
Originally posted by pax_man:
listed PC specs above ;) and it;s an 800w supply...never in my life have I heard of a power supply, especially one way over-rated for the system to do this. Thanks for you opinion, but I'll keep looking...There is some process after the latest W10 update that is causing this.
That's a pretty basic spec list, but alright. And it's definitely the PSU. I have diagnosed this exact problem tons of times, and only once has it NOT been a PSU problem. In fact, neither I or the other person could figure out what it was, and he upgraded his entire PC anyway.

Looking at your specs though, it "should" be way over what is required. But like I said, lots of things can happen with PSU's, and they wear over time.

I'm pretty sure if the latest Win10 updates were causing random power kernel events like that, it would be rolled back or patched, or talked about more.
Last edited by Ahroovi; Mar 17, 2020 @ 8:16pm
FrostyTehPwnman Mar 17, 2020 @ 10:44pm 
I agree. OS related problems don’t reboot computers, per se. They just cause hangs, CTD games, and BSOD.
PS however, when at or near capacity, which is not necessarily what it’s rated at because they do unfortunately degrade over time, will reboot a machine.
After misleading, by your euphemisms, about it not being BSOD, which has a broad yet specific range of causes, and continuing to insist you know it’s an OS issue, why’d you even post this?
Ahroovi Mar 17, 2020 @ 11:37pm 
Exactly. A BSOD happens exactly for software issues. It does that to prevent damage when the computer goes "WTF is happening!?". It's a catch all last resort. Software is not going to shut the PC off like that. Even if software were to issue a Windows shutdown command, it'd kick you out of the game and do the normal shutdown screen. Windows cannot just force off the PC instantly. You do that through physical buttons which is hardware related IE the motherboard knowing that holding the power button will force a shut off. If you do that then go check Event viewer you'll see the power kernel event in there indicating an unexpected shut down. Windows had NO idea.
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Date Posted: Mar 10, 2020 @ 7:40pm
Posts: 23