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btw problem is not new, they should fix it to receive as extra copy classic SS games or just activate upgrade without extra copies
"This game is already in your game library."
Anyone get a reply yet or have it fixed?
SmoothCriminal, your games list is hidden, so it's hard to know.
But I don't think this should be the reason to have troubles with Deluxe upgrade for SS3.
It's should be easy to fix: give extra copies of classic SS games, or not....
@darker: I'm still waiting for an answer from support, but from what I heard from another user, support said classic SS games need to be removed from account in order to add Deluxe upgrade (and classic SS games again)....
1 more day to celabrate 1 week since I submitted ticket to support (yes I know about working days and such, still... 1 weeeeek yayyyyy)
Now I gifted 1 copy of the game to my second account, worked. Gifted 1 copy of Jewel of the Nile, worked. When I tried to gift the Deluxe Upgraded I got a message my second account already owns it. That is not true because it never gifted and remained in my gift library. Under tools there is no Serious Sam 3 Bonus Content, in the gift library no classics and under the DLC only the Jewel of the Nile is listed. Thats because it was never gifted because of the message its already owned. Thats the problem.
I also do own both HD on my 2 accounts.
Still waiting for support... or AlenL :D
It did not work when I tried to gift it to my second account.
And this is with already owning both classics in regular and in HD on both accounts.