"Display driver is too old or version cannot be determined"

[Zaxx]

Da fuq is this error message? Sometimes the game starts up, sometimes it doesn't and gives me this message instead.

Also something is wrong with the subtitles:
http://steamcommunity.com/sharedfiles/filedetails/?id=702145486
It's not always like this though.

My display driver is not old of course (Nvidia 368.22).

[AlenL]

Log file please.

[Zaxx]

Originally posted by AlenL:

Log file please.

Thanks for the quick response, here it is (hoping it's the right one):

-------- START OF LOG --------

06:05:39 LOG: Core version: $Version: distro_Sam3_PC; SeriousSam3-Windows-Final; 261096 2016-04-26 02:52:57 @builder09; Win32-Static-Final-Default$
06:05:39 LOG: Command: $
06:05:39 LOG: Initializing timer.
06:05:39 LOG: QueryPerformanceFrequency: 3312793
06:05:39 LOG: Timestamp: 2016/06/12 06:05:38
06:05:39 LOG: Binary name: Sam3.exe
06:05:39 LOG: Binary soft path: Bin/
06:05:39 LOG: Binary hard path: D:\games\Steam\steamapps\common\Serious Sam 3\Bin\
06:05:39 LOG: Application directory: D:\games\Steam\steamapps\common\Serious Sam 3\
06:05:39 LOG: * OS...
06:05:39 LOG: Name: Windows 8
06:05:39 LOG: Kernel: WinNT (64-bit)
06:05:39 LOG: Version: 6.2, build 9200
06:05:39 LOG:
06:05:39 LOG: * CPU...
06:05:39 LOG: Vendor: GenuineIntel
06:05:39 LOG: Name: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
06:05:39 LOG: Type: 0, Family: 6, Model: 10, Stepping: 7
06:05:39 LOG: Clock: 3.39 GHz
06:05:39 LOG: Cores: 8
06:05:39 LOG: CMOV: Yes
06:05:39 LOG: SSE: Yes
06:05:39 LOG: Invariant TSC: Yes
06:05:39 LOG:
06:05:39 LOG: * Memory...
06:05:39 LOG: Total physical memory: 16366 MB
06:05:39 LOG: Free physical memory: 11842 MB
06:05:39 LOG:
06:05:39 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\ScriptLua.dll".
06:05:39 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\GameEnv_Steam.dll".
06:05:39 INF: GameEnv API: Steam
06:05:39 INF: Encoded user ID = edbe9fc5:4bbd0b67
06:05:39 LOG: Error getting mixer source line info for microphone. Will not be able to control microphone.
06:05:39 LOG: Created thread 5840(ResourceLoader).
06:05:39 LOG: Loading cvars from "$D:/games/Steam/userdata/39591091/41070/local/SeriousSam3.ini".
06:05:39 LOG: Trying to set display mode 1920x1080(fullscreen)...
06:05:39 INF:
06:05:39 INF: * Desktop settings...
06:05:39 INF: Color depth: 32-bit
06:05:39 INF: Desktop resolution: 1920 x 1080
06:05:39 INF: Virtual screen: 1920 x 1080
06:05:39 INF: Monitors attached: 1
06:05:39 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\GfxD3D11.dll".
06:05:39 LOG: Loaded "D3D11.dll".
06:05:39 LOG: Loaded "D3DCompiler_43.dll".
06:05:39 LOG: Loaded "D3DX11_43.dll".
06:05:39 LOG: Loaded "DXGI.DLL".
06:05:40 INF:
06:05:40 INF: Gfx API: Direct3D 11
06:05:40 INF: Resolution: 1920 x 1080
06:05:40 INF: Vendor: nVidia (0x10DE)
06:05:40 INF: Driver: Direct3D 11 (11.0 features) (0x13C2)
06:05:40 INF: Renderer: NVIDIA GeForce GTX 970
06:05:40 INF: Version: 0.0.0.29052
06:05:40 INF: Video memory size: 3072 MB
06:05:40 INF: Available for textures: 4095 MB
06:05:40 INF: Active GPU(s): 1
06:05:40 INF: Driver version: 29052 (required: 30600)
06:05:40 WRN: Display driver is too old, please update it ASAP!
06:07:36 LOG: Trying to set display mode 1920x1080(fullscreen)...
06:07:36 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\GfxD3D11.dll".
06:07:36 LOG: Loaded "D3D11.dll".
06:07:36 LOG: Loaded "D3DCompiler_43.dll".
06:07:36 LOG: Loaded "D3DX11_43.dll".
06:07:36 LOG: Loaded "DXGI.DLL".
06:07:37 INF:
06:07:37 INF: Gfx API: Direct3D 11
06:07:37 INF: Resolution: 1920 x 1080
06:07:37 INF: Vendor: nVidia (0x10DE)
06:07:37 INF: Driver: Direct3D 11 (11.0 features) (0x13C2)
06:07:37 INF: Renderer: NVIDIA GeForce GTX 970
06:07:37 INF: Version: 0.0.0.29052
06:07:37 INF: Video memory size: 3072 MB
06:07:37 INF: Available for textures: 4095 MB
06:07:37 INF: Active GPU(s): 1
06:07:37 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\SfxXAD.dll".
06:07:37 LOG: Loaded "X3DAudio1_7.dll".
06:07:37 INF:
06:07:37 INF: Sfx API: XAudio2
06:07:37 INF: Device: Hangszrk (VIA HD Audio)
06:07:37 INF: Mixer frequency: 48000 Hz
06:07:37 INF: Mixer voices: 2
06:07:37 INF: Max sound sources: 35
06:07:37 INF: Max total volume: 3
06:07:37 INF: Speaker config: stereo
06:07:37 INF: Environment FX: enabled
06:07:37 INF: Current environment: Padded cell
06:07:37 INF:
06:07:37 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\SeriousSam3_Project.dll".
06:07:37 LOG: Content/SeriousSam3/All_01.gro: 6414 files, signature: OFFICIAL
06:07:37 LOG: Content/SeriousSam3/All_02.gro: 5133 files, signature: OFFICIAL
06:07:37 LOG: Content/SeriousSam3/All_145562.gro: 2565 files, signature: OFFICIAL
06:07:37 LOG: Content/SeriousSam3/All_147686.gro: 835 files, signature: OFFICIAL
06:07:37 LOG: Content/SeriousSam3/All_150406.gro: 627 files, signature: OFFICIAL
06:07:37 LOG: Content/SeriousSam3/All_170136.gro: 703 files, signature: OFFICIAL
06:07:37 LOG: Content/SeriousSam3/All_261096.gro: 312 files, signature: OFFICIAL
06:07:37 LOG: Content/SeriousSam3/CachedShaders_PC.gro: 2753 files, signature: OFFICIAL
06:07:37 LOG: Content/SeriousSam3/DLC3_Models.gro: 1 files, signature: OFFICIAL
06:07:37 LOG: Content/SeriousSam3/DLC_Sam3Extended.gro: 1161 files, signature: OFFICIAL
06:07:37 LOG: Content/SeriousSam3/DLC_Sam3Extended_261096.gro: 52 files, signature: OFFICIAL
06:07:38 LOG: Loading translation tables from Content/SeriousSam3/Locales/enu/.
06:07:38 LOG: Content/SeriousSam3/Locales/enu/translation.tbl
06:07:38 LOG: Content/SeriousSam3/Locales/enu/translation_All.tbl
06:07:38 LOG: Content/SeriousSam3/Locales/enu/translation_DLC_Sam3Extended.tbl
06:07:38 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\CodecAudio_Vorbis.dll".
06:07:38 LOG: Module 'Bin/CodecAudio_Vorbis.module' loaded in '0.00' seconds.
06:07:38 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\CodecVideo_Null.dll".
06:07:38 LOG: Module 'Bin/CodecVideo_Null.module' loaded in '0.00' seconds.
06:07:38 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\Input.dll".
06:07:38 LOG: Loaded "xinput1_3.dll".
06:07:38 LOG: Applying gamepad config for gamepad GUID 78696e70757400000000000000000000
06:07:38 LOG: Applying gamepad config for gamepad GUID 78696e70757400000000000000000000
06:07:38 LOG: Applying gamepad config for gamepad GUID 78696e70757400000000000000000000
06:07:38 LOG: Applying gamepad config for gamepad GUID 78696e70757400000000000000000000
06:07:39 LOG: Module 'Bin/Input.module' loaded in '0.79' seconds.
06:07:39 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\Game.dll".
06:07:39 LOG: Module 'Bin/Game.module' loaded in '0.00' seconds.
06:07:39 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\ProcRender.dll".
06:07:39 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\Shaders.dll".
06:07:39 LOG: Module 'Bin/Shaders.module' loaded in '0.00' seconds.
06:07:39 LOG: Module 'Bin/ProcRender.module' loaded in '0.02' seconds.
06:07:39 LOG: Module 'Bin/Shaders.module' loaded in '0.00' seconds.
06:07:39 INF: Using cheats will invalidate your score for this level and achievements won't be awarded for the remainder of the game.
06:07:39 LOG: Skipped assigning to prj_strMultiplayerSessionName because the saved version (0) is different than the current version (2).
06:07:39 LOG: Alienware LightFX is not installed.
06:07:39 LOG: Module 'Bin/SeriousSam3_Project.module' loaded in '1.39' seconds.
06:07:39 LOG: Created thread 10076(GameDataJobs).
06:07:39 LOG: cvarShowDiffs()
06:07:39 LOG: cmp_pixMaxSize = 4096 (2048)
06:07:39 LOG: crm_bCastShadows = 1 (0)
06:07:39 LOG: crm_fDensityBias = 1.1 (1)
06:07:39 LOG: crm_fDistanceBias = 1.2 (1)
06:07:39 LOG: dcl_ctMaxNewTrianglesPerFrame = 4096 (2048)
06:07:39 LOG: dcl_ctMaxTrianglesPerGroup = 8192 (4096)
06:07:39 LOG: efx_bDownsampleHQ = 1 (0)
06:07:39 LOG: efx_bSharpStreaks = 1 (0)
06:07:39 LOG: efx_fOcclusionBufferScale = 1 (0.5)
06:07:39 LOG: efx_iMaxRippleSources = 30 (10)
06:07:39 LOG: efx_iOcclusionBlur = 2 (1)
06:07:39 LOG: efx_iStreaksQuality = 3 (2)
06:07:39 LOG: gam_bAllowArmorItems = 1 (-1)
06:07:39 LOG: gam_bAllowHealthItems = 1 (-1)
06:07:39 LOG: gam_bAllowJoinInProgress = 0 (-1)
06:07:39 LOG: gam_bAllowPowerupItems = 1 (-1)
06:07:39 LOG: gam_bAllowSeriousBombItems = 1 (-1)
06:07:39 LOG: gam_bAmmoStays = 1 (-1)
06:07:39 LOG: gam_bArmorStays = 1 (-1)
06:07:39 LOG: gam_bAutoCycleMaps = 0 (-1)
06:07:39 LOG: gam_bCustomizedDifficulty = 0 (-1)
06:07:39 LOG: gam_bExtraMPEnemies = 1 (-1)
06:07:39 LOG: gam_bFriendlyFire = 0 (-1)
06:07:39 LOG: gam_bHealthStays = 1 (-1)
06:07:39 LOG: gam_bInfiniteAmmo = 0 (-1)
06:07:39 LOG: gam_bPowerupsStay = 1 (-1)
06:07:39 LOG: gam_bRankedMatch = 0 (-1)
06:07:39 LOG: gam_bRespawnInPlace = 1 (-1)
06:07:39 LOG: gam_bWeaponsStay = 1 (-1)
06:07:39 LOG: gam_ctFragsLimit = 20 (-1)
06:07:39 LOG: gam_ctGoalsLimit = 10 (-1)
06:07:39 LOG: gam_ctMaxPlayers = 1 (-1)
06:07:39 LOG: gam_ctMinPlayers = 1 (-1)
06:07:39 LOG: gam_ctPrivateSlots = 0 (-1)
06:07:39 LOG: gam_ctRoundLimit = 10 (-1)
06:07:39 LOG: gam_ctTimeLimit = 10 (-1)
06:07:39 LOG: gam_gdDifficulty = 5 (0)
06:07:39 LOG: gam_iExtraEnemyDamagePerPlayer = 0 (-1)
06:07:39 LOG: gam_iExtraEnemyStrength = 0 (-1)
06:07:39 LOG: gam_iExtraEnemyStrengthPerPlayer = 0 (-1)
06:07:39 LOG: gam_iInvulnerableAfterSpawning = 0 (-1)
06:07:39 LOG: gfx_bLastGoodFullScreen = 1 (0)
06:07:39 LOG: gfx_bMaximized = 1 (0)
06:07:39 LOG: gfx_bRequiredShaderReload = 1 (0)
06:07:39 LOG: gfx_bRequiredTextureReload = 1 (0)
06:07:39 LOG: gfx_iCommandBufferSize = 256 (512)
06:07:39 LOG: gfx_iFXAA = 0 (1)
06:07:39 LOG: gfx_iWaitVSyncs = 1 (0)
06:07:39 LOG: gfx_pixLastGoodResHeight = 1080 (480)
06:07:39 LOG: gfx_pixLastGoodResWidth = 1920 (640)
06:07:39 LOG: gfx_pixLastGoodWinHeight = 1080 (480)
06:07:39 LOG: gfx_pixLastGoodWinWidth = 1920 (640)
06:07:39 LOG: gfx_pixResHeight = 1080 (0)
06:07:39 LOG: gfx_pixResWidth = 1920 (0)
06:07:39 LOG: gfx_pixWinHeight = 1080 (480)
06:07:39 LOG: gfx_pixWinWidth = 1920 (640)
06:07:39 LOG: gfx_strAPI = "D3D11" ("Direct3D9")
06:07:39 LOG: lmp_bAllowAnisotropy = 1 (0)
06:07:39 LOG: men_iMaxGlows = 5 (3)
06:07:39 LOG: nmp_pixMaxSize = 4096 (2048)
06:07:39 LOG: plr_fFOVOverride = 100 (-1)
06:07:39 LOG: prj_bDebrisCastShadow = 1 (0)
06:07:39 LOG: prj_bSkippableIntroScene = 1 (0)
06:07:39 LOG: prj_ctMaxCorpses = 50 (20)
06:07:39 LOG: prj_ctMaxCorpsesCoop = 20 (8)
06:07:39 LOG: prj_ctMaxDebris = 200 (50)
06:07:39 LOG: prj_ctMaxDebrisCoop = 100 (20)
06:07:39 LOG: prj_ctMaxMovingCorpses = 10 (4)
06:07:39 LOG: prj_ctMaxMovingCorpsesCoop = 5 (2)
06:07:39 LOG: prj_ctMaxMovingDebris = 100 (50)
06:07:39 LOG: prj_ctMaxMovingDebrisCoop = 40 (20)
06:07:39 LOG: prj_fDebrisScreenSizeRatioCull = 0.0010000002 (0.01)
06:07:39 LOG: prj_fDebrisScreenSizeRatioCullCoop = 0.003 (0.015)
06:07:39 LOG: prj_iCPUSpeed = 4 (2)
06:07:39 LOG: prj_iFlashlightType = 3 (2)
06:07:39 LOG: prj_iGPUMemory = 4 (2)
06:07:39 LOG: prj_iGPUSpeed = 4 (2)
06:07:39 LOG: prj_smSubtitleMode_copy = 1 (2)
06:07:39 LOG: prj_strGfxUserInfoDate = "2016-06-12" ("")
06:07:39 LOG: prj_strLastAutoDetectSetup = "gfx_iPixelProgramVersion=50,gfx_ctConcurrentGPUs=1,sys_iGPUVendorID=4318,sys_iCPUFamily=6,sys_iCPUMHz=3392,sys_iGPUDeviceID=5058,sys_strCPUVendor=GenuineIntel,gfx_ulVideoMemoryMB=3072," ("")
06:07:39 LOG: prt_fParticleBias = 1.2 (1)
06:07:39 LOG: rcts_bDebugNegotiations = 1 (0)
06:07:39 LOG: ren_bMultiThreadedRendering = 1 (0)
06:07:39 LOG: ren_fLODBias = 0.5 (1)
06:07:39 LOG: ren_fMax3DRenderingMPix = 2 (0)
06:07:39 LOG: ren_fMirrorQuality = 1 (0.5)
06:07:39 LOG: ren_iMirrorLevelBias = 2 (0)
06:07:39 LOG: sfx_iMaxActiveSounds = 35 (25)
06:07:39 LOG: sha_bShadowTrilinearDithering = 0 (1)
06:07:39 LOG: sha_bVertexShadows = 0 (1)
06:07:39 LOG: sha_fFilledHighlightingDistance = 50 (30)
06:07:39 LOG: sha_fShadowTrilinearSpan = 0.5 (0.25)
06:07:39 LOG: sha_iMaxShockwaves = 40 (8)
06:07:39 LOG: shb_bForceBilinearFiltering = 0 (1)
06:07:39 LOG: shb_fCascadedStepFactor = 5 (4)
06:07:39 LOG: shb_fNearShadowDistance = 5 (4)
06:07:39 LOG: shb_iShadowAntialiasing = 0 (1)
06:07:39 LOG: shb_pixMaxShadowSize = 3072 (1536)
06:07:39 LOG: shb_pixShadowDensity = 24 (16)
06:07:39 LOG: snd_fMusicVolume = 0.6519608 (0.60000004)
06:07:39 LOG: snd_fVoiceCommVolume = 0.7 (1)
06:07:39 LOG: tex_iAnisotropy = 16 (4)
06:07:39 LOG: tex_pixMaxSize = 4096 (2048)
06:07:39 INF: AutoDetect: Hardware values unchanged, nothing to do.
06:07:40 LOG: Loading gamepad icons file Content/SeriousSam3/Textures/Input/PS3Controller.xml.
06:07:40 LOG: Icons file loaded successfuly.
06:07:40 LOG: Loading gamepad icons file Content/SeriousSam3/Textures/Input/PS3ControllerAsian.xml.
06:07:40 LOG: Icons file loaded successfuly.
06:07:40 LOG: Loading gamepad icons file Content/SeriousSam3/Textures/Input/SteamController.xml.
06:07:40 LOG: Icons file loaded successfuly.
06:07:40 LOG: Loading gamepad icons file Content/SeriousSam3/Textures/Input/XBox360Controller.xml.
06:07:40 LOG: Icons file loaded successfuly.
06:07:40 LOG: Created thread 17524(SyncWorkshop).
06:07:40 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/CommandTable/'.
06:07:40 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
06:07:40 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
06:07:40 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
06:07:40 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
06:07:40 LOG: Steam workshop sync operation finished in 0.21 seconds.
06:07:41 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/Startup/'.
06:07:53 LOG: Started loading world "Content/SeriousSam3/Levels/Menu/Intro.wld"
06:07:54 LOG: Finished loading world. (process memory: 629 MB)
06:07:54 LOG: Timestamp: 2016/06/12 06:07:54
06:07:54 INF: Started simulation on 'Content/SeriousSam3/Levels/Menu/Intro.wld' in 0.52 seconds.
06:07:54 LOG: Created thread 11824(WorkerThreadPool).
06:07:54 LOG: Created thread ♥♥♥♥8(WorkerThreadPool).
06:07:54 LOG: Created thread 4288(WorkerThreadPool).
06:07:54 LOG: Created thread 644(WorkerThreadPool).
06:07:54 LOG: Created thread 12648(WorkerThreadPool).
06:07:54 LOG: Created thread 1676(WorkerThreadPool).
06:07:54 LOG: Created thread 6924(WorkerThreadPool).
06:07:54 TRC: 2 sound channels reinitialized.
06:07:54 LOG: Created HDR render-target of 1920x1080.
06:08:16 ERR: Failed to precache texture Content/SeriousSam3/Models/Vehicles/FrontLoader02/Textures/Wheel_01_CM.tex; it doesn't exist in memory
06:09:05 ERR: Failed to precache texture Content/SeriousSam3/Textures/Generic/Metal/Rust_04_NM.tex; it doesn't exist in memory
06:09:05 ERR: Failed to precache texture Content/SeriousSam3/Textures/Generic/Metal/Rust_04_GM.tex; it doesn't exist in memory
06:09:05 ERR: Failed to precache texture Content/SeriousSam3/Textures/Generic/Metal/Rust_01_GM.tex; it doesn't exist in memory
06:09:36 LOG: Started loading world "Content/SeriousSam3/Levels/Menu/MenuLevel.wld"
06:09:36 LOG: Finished loading world. (process memory: 836 MB)
06:09:36 LOG: Timestamp: 2016/06/12 06:09:36
06:09:36 INF: Started simulation on 'Content/SeriousSam3/Levels/Menu/MenuLevel.wld' in 0.42 seconds.
06:09:39 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
07:19:16 LOG: resFreeUnusedProxies() released '52' and reverted 0 proxy objects in 0.00 seconds.
07:19:16 LOG: resFreeUnusedStock() released 1274 files in 0.05 seconds.
07:19:17 LOG: Saving cvars to "$D:/games/Steam/userdata/39591091/41070/local/SeriousSam3.ini".
07:19:17 LOG: Timestamp: 2016/06/12 07:19:17
07:19:17 LOG: Core is shutting down

[AlenL]

Well, if you are sure that you've installed the latest driver, then maybe something is broken in the install. The game sees version 290.52 . And with that one, no wonder subtitles are broken.

[Zaxx]

Originally posted by AlenL:

Well, if you are sure that you've installed the latest driver, then maybe something is broken in the install. The game sees version 290.52 . And with that one, no wonder subtitles are broken.

Wow, that's really weird: that driver is from 2012 so it was never on my machine and I do a clean driver install around every 6 months, wipe every bit of the old drivers etc. so 290.52 is not possible (I highly doubt it would even support my GTX 970). The control panel gives me the correct version number, Doom 2016's performance metrics give me the correct version number so I have to suspect some leftover data connected to SS3 or Steam. I have the game since around 2011 or 2012 and I played it quite regularly in that time if I remember correctly so I'm sure 290.52 was used at some point with my previous GPU.

Any recommendations?

[Zaxx]

I don't know how relevant it is so sorry if I'm posting pointless information but I also played the most awesome game Talos Principle in the last few days and there the log file displays the correct driver version number (I quoted just a part of the log so you only have to look at the last line):

-------- START OF LOG --------

17:41:43 LOG: Core version: $Version: Talos_PC_distro; Talos-Windows-Final; 260924 2016-04-22 02:44:14 @builder14; Windows-x64-Static-Final-Default$
17:41:43 LOG: Command: $
17:41:43 LOG: Initializing timer.
17:41:43 LOG: QueryPerformanceFrequency: 3312793
17:41:43 LOG: Timestamp: 2016/06/10 17:41:43
17:41:43 LOG: Binary name: Talos.exe
17:41:43 LOG: Binary soft path: Bin/x64/
17:41:43 LOG: Binary hard path: D:\games\Steam\steamapps\common\The Talos Principle\Bin\x64\
17:41:43 LOG: Application directory: D:\games\Steam\steamapps\common\The Talos Principle\
17:41:43 LOG:
17:41:43 LOG: * OS...
17:41:43 LOG: Name: Windows 10
17:41:43 LOG: Kernel: WinNT (64-bit)
17:41:43 LOG: Version: 10.0, build 10586
17:41:43 LOG:
17:41:43 LOG: * CPU...
17:41:43 LOG: Vendor: GenuineIntel
17:41:43 LOG: Name: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
17:41:43 LOG: Type: 0, Family: 6, Model: 10, Stepping: 7
17:41:43 LOG: Clock: 3.39 GHz
17:41:43 LOG: Cores: 8
17:41:43 LOG: CMOV: Yes
17:41:43 LOG: SSE: Yes
17:41:43 LOG: Invariant TSC: Yes
17:41:43 LOG:
17:41:43 LOG:
17:41:43 LOG: * Memory...
17:41:43 LOG: Total physical memory: 16366 MB
17:41:43 LOG: Free physical memory: 10926 MB
17:41:43 LOG:
17:41:43 LOG: Created thread 0000144C(ResourceGeneration).
17:41:43 LOG: Created thread 000024AC(ResourceFreeing).
17:41:43 LOG: Created thread 0000223C(ResourceStreaming).
17:41:43 LOG: Loaded "D:\games\Steam\steamapps\common\The Talos Principle\Bin\x64\GameEnv_Steam.dll".
17:41:43 INF: Encoded user ID = edbe9fc5:4bbd0b67
17:41:43 LOG: Error getting mixer source line info for microphone. Will not be able to control microphone.
17:41:43 LOG: Created thread 00002AE0(ResourceLoader).
17:41:43 LOG: Loading cvars from "$D:/games/Steam/userdata/39591091/257510/local/Talos.ini".
17:41:44 ERR: Executable signature verification failed.
17:41:44 LOG: Trying to set display mode 1920x1080(fullscreen)...
17:41:44 INF:
17:41:44 INF: * Desktop settings...
17:41:44 INF: Color depth: 32-bit
17:41:44 INF: Desktop resolution: 1920 x 1080
17:41:44 INF: Virtual screen: 1920 x 1080
17:41:44 INF: Monitors attached: 1
17:41:44 LOG: Loaded "D:\games\Steam\steamapps\common\The Talos Principle\Bin\x64\GfxD3D11.dll".
17:41:45 LOG: Content/CachedShaders_PC_Talos.gro: 14905 files, signature: OFFICIAL
17:41:45 LOG: Zip file system updated in 0.38 seconds.
17:41:45 LOG: Loaded "D3D11.dll".
17:41:45 LOG: Loaded "D3DCompiler_43.dll".
17:41:45 LOG: Loaded "D3DX11_43.dll".
17:41:45 LOG: Loaded "DXGI.DLL".
17:41:45 LOG: [Direct3D] Using DXGIFactory1 interface.
17:41:45 LOG: GPU #1: NVIDIA GeForce GTX 970 from nVidia
17:41:45 INF:
17:41:45 INF: Direct3D 11.1:
17:41:45 INF: Deferred contexts: supported by driver
17:41:45 INF: Concurrent resource creation: supported
17:41:45 INF: Extended constant buffers: supported (but not used)
17:41:46 INF:
17:41:46 INF: Gfx API: Direct3D 11
17:41:46 INF: Resolution: 1920 x 1080
17:41:46 INF: Vendor: nVidia (0x10DE)
17:41:46 INF: Driver: Direct3D 11 (11.1 features) (0x13C2)
17:41:46 INF: Renderer: NVIDIA GeForce GTX 970
17:41:46 INF: Version: 0.0.0.29052
17:41:46 INF: Video memory size: 4007 MB
17:41:46 INF: Available for textures: 12190 MB
17:41:46 INF: Shader model version: 5.0
17:41:46 INF: Active GPU(s): 1
17:41:46 INF: GPU architecture: forward conventional rendering
17:41:46 INF: Allowed memory size used for streaming: 2048.0 MB
17:41:46 INF: Driver version: 36822 (required: 30600)

[AlenL]

Yes, what you are saying makes sense. But notice when you read the DX renderer version:
17:41:46 INF: Driver: Direct3D 11 (11.1 features) (0x13C2)
17:41:46 INF: Renderer: NVIDIA GeForce GTX 970
17:41:46 INF: Version: 0.0.0.29052
It is also pre-historic. And it is the same in Talos as well!

Could it be that the game is somehow marked to run in compatibility mode? Perhaps there's an old built-in Windows driver lurking somewhere because it wasn't removed when the NVidia driver was installed? You know, with WinSxS system (http://www.thewindowsclub.com/winsxs-folder-windows-7-8) there can be multiple versions of the same dll on the system, and there are various scenarios when an older version can be loaded for various strange reasons. So the fact that the new one is installed and used by some apps, doesn't mean that for some reason Windows won't load the old one on some others. Eh. :(

[Zaxx]

No compatibility settings of any sort are turned on. :(

[MysticRay]

After purchasing a new monitor I decided to install SS3 once again. When I start the game I got the same problem you've encountered.

However, I fixed it by deleting the userdata folder for the game (<Steam-folder>/userdata/<user-id>/41070/). The game will then start up with no problems! My system is pretty much the same as yours.

I hope this will help you!

[Zaxx]

Originally posted by Pow3rSt0n3:

After purchasing a new monitor I decided to install SS3 once again. When I start the game I got the same problem you've encountered.

However, I fixed it by deleting the userdata folder for the game (<Steam-folder>/userdata/<user-id>/41070/). The game will then start up with no problems! My system is pretty much the same as yours.

I hope this will help you!

I tried this and at first everything seemed to be just normal: the log file contained the correct driver versions but I noticed that the game reverted back to DX9 mode. Once I set it to DX11 all the problems came back so I just left it as it is because I take an error message and a few buggy subtitles for better peformance.

I updated my GPU drivers too and the driver version changed in the log file... but it's still not correct:

15:58:04 INF: Gfx API: Direct3D 11
15:58:04 INF: Resolution: 1920 x 1080
15:58:04 INF: Vendor: nVidia (0x10DE)
15:58:04 INF: Driver: Direct3D 11 (11.0 features) (0x13C2)
15:58:04 INF: Renderer: NVIDIA GeForce GTX 970
15:58:04 INF: Version: 0.0.0.29422
15:58:04 INF: Video memory size: 3072 MB
15:58:04 INF: Available for textures: 4095 MB
15:58:04 INF: Active GPU(s): 1
15:58:04 INF: Driver version: 29422 (required: 30600)
15:58:04 WRN: Display driver is too old, please update it ASAP!
15:58:04 LOG: Loaded "D:\games\Steam\steamapps\common\Serious Sam 3\Bin\SfxXAD.dll".

At this point I'm pretty sure it's a bug connected to how SS3's DX11 renderer detects driver versions. Apart from the issue with the subtitles I did not notice any kind of graphical errors or performance problems so I guess the two issues are not connected.

Maybe reverting to an older driver version might solve my problems but I don't have the time to tinker in that direction now.

[marco.nadal.75]

I have this problem on my machine:

CPU Intel i5 2500k 3.3 GHz
COOL Antec KÜHLER H₂O 620
MOBO ASRock Z77 Extreme4
GPU Radeon RX470 4GB
RAM 2 x 4 GB Corsair Vengeance DDR3
SSD system: 477 GB, cache: 64 GB
HDD games: 466 GB, downloads: 1.8 TB, backup: 1.4 TB
PSU Silverstone Strider 750 W
OS Windows 7 64-bit SP1 Home Premium

OLD GPU VTX3D AMD Radeon HD6950 2GB

Used Radeon Settings to update to latest driver:
17.30.1041-170720a-316469C-CrimsonReLive

I deleted the userdata folder for the game and the same thing happens, if I press Cancel it flickers like it is changing resolutions or toggling software/hardware rendering and the Windows error sound plays over and over.

Serious Sam Revolutions runs with no problem

Can I run SS3BFE content in SS Fusion? Should I try that?

Is this one of those situations like Nier Automata where you roll back the driver to an earlier version for a particular game? Is there an easy way to do this?

Thanks for reading!

Oh, nearly forgot, here's the log file. Note that the CPU is detected incorrectly.

https://www.dropbox.com/s/6fw6dja850rwyzs/Sam3.All.log?dl=0

[AlenL]

Running BFE from Fusion is definitely the best option. That's a much newer and updated engine.