Official pinned thread for FAQ/common issues (公式スレッド)

[d3p_staff]

In this thread you can ask any question.
As for the bug report, please provide any of the following information you can:
ゲーム関する不具合やご質問等ございましたら、お客様のPC環境とともにこちらのスレッドにご記載ください。

- OS and version
- DirectX version
- CPU model number
- On-board memory capacity
- GPU model number
- Sound device model number
- A screen shot of when the error occurred
(any message on display ?)

日本語でも差し支えございません。

[LostPromise]

just install this game on my fresh system and i get this mesage " failed to create the save data " starting a new game and no i have no DLCs this is just the base game...

running

i7 4.0GHz
win7 ult 64bit
titan Z OC 12GB vram
32 GB ram

[nonwolf]

インストール→ゲーム開始までは可能ですが開始直後にEDF4.1 exeが停止してしまう事と、SAVEデータが一切認識されず(セーブに必要なディレクトリが見つかりませんでした)、どのモードでも進められない状態です。
(まだEDF4.1を購入したばかりの状態です)

機種モデル　ASUS Desktop PC M11BB Series、
Windows10 64bit
DirectX 12
AMD A6-6400K APU
メモリ4GB

[Teamworks]

Stuttering and lag in menu and in missions. Currently only Singleplayer tested.

i9 7900X
32GB RAM
2x GTX1080Ti
Win10 x64

Going to test with disabled SLI as it causes problems in some games.
Also AA not working. Trying to enforce via driver.

[FatalCatharsis]

โพสต์ดั้งเดิมโดย Teamworks:

Stuttering and lag in menu and in missions. Currently only Singleplayer tested.

i9 7900X
32GB RAM
2x GTX1080Ti
Win10 x64

Going to test with disabled SLI as it causes problems in some games.
Also AA not working. Trying to enforce via driver.

I had this same issue. Turned out to be gsync for me. Disabling it fixed all stuttering and the game renders fast enough that there isn't any tearing anyway.

[jacobtheboffin]

Hi there, recently bought the game and have been running at a slightly lower resolution with 0 issues, other than trees flickering and occasional lag in caves. Just got to solo level 24 and in 2 attempts just as the 'fencers move in' occured, the game froze and crashed out. Any advice? Otherwise I only have access to a quarter of the game?

Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
16GB RAM
GeForce GTX960M
Win 10 64-bit

[hikaruuuuui]

インストール後、steamアプリにて起動しようとすると「 アプリ設定が無効です」 とのメッセージが表示され起動ができません。

Operating System: Windows 7 Professional 32-bit (6.1, Build 7601)
Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 4096MB RAM
DirectX Version: DirectX 11

ご回答お待ちしています。

[Ice Sar]

my EDF still fps lower than 40 in game. Please fix this.....

[NoLifeDGenerate]

โพสต์ดั้งเดิมโดย Aisar Dragneel:

my EDF still fps lower than 40 in game. Please fix this.....

The game would run a lot smoother if they coded better, let us turn off ♥♥♥♥ like the building crumbling effects, and make the bodies disappear instantly like on Insect Armageddon. Are you still watching, D3/Sandlot? You better not have anymore ♥♥♥♥♥♥♥♥ timed/story missions with invincible enemies in EDF 5. I want to finish missions at MY ♥♥♥♥♥♥♥ pace, NOT yours. You expect us to do each mission 20 times then make it purposely take forever no matter what we do. ♥♥♥♥ Crazy Skies, ♥♥♥♥ following ships and fortresses around that we can't kill. I despise those missions.

[``~Scre@m~``]

Hello, it seems latest windows update have broke the mouse aiming for some users. You can read more here :
http://steamcommunity.com/app/410320/discussions/0/3183345176712842468/

[nao]

セーブに必要なディレクトリが見つかりません
と表示されます
どうしらたいいでしょうか？

[ジャッキー10X-S ÙwÚ]

The mouse sensitivity being weird(extremely weird)
The lastest windows update have broke the mouse aiming( it is normal when you are holding fire button or aim button)
Even if you using Override high DPI scaling behavior(Application.)
It still happen but not all the time (sometimes suddenly being weird)
Hope you can fix it
Operating System: Windows 10 Pro Insider Prrview 64-bit 10.0 Build 17046
Processor: Intel(R) Core(TM) i7-4770 CPU
Memory: 16GB RAM
DirectX Version: DirectX 12

[Dylan]

Crashing whenever I play Air Raider, within 5-10 minutes

Specs:

AMD 590 GPU

Intel i5 CPU

8.00 Gigs of ram

Windows 10

[Deil Zombie]

~1 fps when chat menu is opened in multiplayer room after 1-2 missions. Leaving the Room and creating it again helps for the next few missions, then it starts again.
Game runs at stable 60fps in 4k, opening chat menu in missions doesn't affects fps, but opening it in lobby after I played for a while drops frame rate below 1 fps so I hardly can even close this menu. The moment I actually manage to close chat menu everything returns to stable 60fps.


- OS: Windows 7 x64
- DirectX: DX11
- CPU: i5 2500k overclocked to 4.5GHz
- Memory: 16GB
- GPU: GeForce GTX970
- Sound device: M-Audio Fast Track C400

[Girlyvader]

โพสต์ดั้งเดิมโดย Deil Zombie:

~1 fps when chat menu is opened in multiplayer room after 1-2 missions. Leaving the Room and creating it again helps for the next few missions, then it starts again.
Game runs at stable 60fps in 4k, opening chat menu in missions doesn't affects fps, but opening it in lobby after I played for a while drops frame rate below 1 fps so I hardly can even close this menu. The moment I actually manage to close chat menu everything returns to stable 60fps.


- OS: Windows 7 x64
- DirectX: DX11
- CPU: i5 2500k overclocked to 4.5GHz
- Memory: 16GB
- GPU: GeForce GTX970
- Sound device: M-Audio Fast Track C400

Posted a fix in a seperate thread if you're still looking for one.

[愉悦]

PS4のコントローラ二台を使用して画面分割プレイをしたいのですが、
２台とも１Pを操作してしまい、２Pの兵科武器選択画面等で操作不能になってしまいます。
steamのBigPictureでPS4のコントローラを対応させる設定をした後、
BigPictureからゲームを開始し、画面分割プレイ選択後の２P用コントローラのstartボタンを押す手順もクリアしているのですが、そのようになってしまいます。