How to fix visuals?

[wolfkid26]

My file in Phantom Brave has had broken textures for half a year. I didn't mind that much since it was playable, but something weird happened upon updating it.

Loading it for the first time resulted in the home-screen, but it was offset where the top-left of the game was in the middle of the screen, with no window-bar at the top to readjust.

Every other time, it has been full-screen black. I know it's working mechanically because the cursor changes, I can hear bouncing between start menu selections, and I heard the intro after accidentally pressing "new game."

I have tried updating my Drivers, having Steam scan for missing files, uninstalling and reinstalling, but nothing has worked. Has anyone had a similar issue (this game or otherwise), and how did you solve it?

[BlackMark]

Can you provide more information about the system you are running? What hardware, driver version, operating system?

Additionally, you could try deleting the folder "%LocalAppData%\Phantom Brave" which will delete the game settings and reset everything to default (this will not delete any save games).

If that doesn't solve it you can revert back to the original version by going to "Properties -> Betas -> version_1.0" to see if the same issues are also present there.

[wolfkid26]

Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz 3.20 GHz
System: 64-bit operating system, x64-based processor
Driver: AMD Software: Adrenalin Version
Operating System: Windows 10 Pro

I don't know the name of the hardware parts as-is, so I'll have to get back to you on that.

Also, thanks about the LocalAppData tip! it reverted back to the "broken" version, but now the entities don't clip halfway through the floor. and I can see!

I've uploaded screenshots of Phantom Isle to my account (start of game so no spoilers), so if you could identify what could be causing the game to look like that, The game would be perfect again.

[BlackMark]

Is your graphics driver up-to-date? Please try updating it to the latest version. We have seen this exact issue before, but the latest graphics driver should fix it.

[長月白夜]

after update, can't play game.
I playing window mode. but it boot force fullscreen, blackout, can't control.


Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz 2.90 GHz
64-bit operating system, x64-based processor
RAM 32.0 GB
Windows 10 Home 22H2 Windows Feature Experience Pack 1000.19060.1000.0
NVIDIA GeForce GTX1650

[BlackMark]

As mentioned above, please try deleting this folder: "%LocalAppData%\Phantom Brave"
That will reset all settings and will hopefully fix your issue.

[長月白夜]

success. thank you for your work!

Originally posted by BlackMark:

As mentioned above, please try deleting this folder: "%LocalAppData%\Phantom Brave"
That will reset all settings and will hopefully fix your issue.

[rec64]

In the old version everything was broken, in the current one I can play, but the 3D models are broken, I already deleted the folder in the app, and updated the drivers.

https://steamusercontent-a.akamaihd.net/ugc/36685500481985542/4EA71CC8773297FE026428836C7D3C2D95929E75/

hp laptop 14-fq1xx
Procesador: AMD Ryzen 3 5300U with Radeon Graphics 2.60 GHz
RAM instalada 24.0 GB
Windows 11 Home Single Language
Versión 23H2
64-bit operating system, x64-based processor

[BlackMark]

Can you please post the file "%LocalAppData%\Phantom Brave\phantom_brave.log" (upload to google drive, for example)?

[rec64]

https://drive.google.com/file/d/1PR7qWfAc7DvIoHUuTHSKF7emHyLHyaq1/view

[wolfkid26]

Originally posted by BlackMark:

Can you please post the file "%LocalAppData%\Phantom Brave\phantom_brave.log" (upload to google drive, for example)?

Should there be a phantom_brave.log file in the %LocalAppData%/Phantom Brave folder? It's not there for me, only the following:

Game.cfg CFG File
ph3settings JSON File
phantom_brave Text Document

I've reinstalled the driver multiple times and uninstalled/reinstalled Phantom Brave, but it still has broken 3d models.

[rec64]

Originally posted by w0lfkid26:

Originally posted by BlackMark:

Can you please post the file "%LocalAppData%\Phantom Brave\phantom_brave.log" (upload to google drive, for example)?

Should there be a phantom_brave.log file in the %LocalAppData%/Phantom Brave folder? It's not there for me, only the following:

Game.cfg CFG File
ph3settings JSON File
phantom_brave Text Document

I've reinstalled the driver multiple times and uninstalled/reinstalled Phantom Brave, but it still has broken 3d models.

is this phantom_brave Text Document

[BlackMark]

Originally posted by rec64:

Sure:

https://drive.google.com/file/d/1PR7qWfAc7DvIoHUuTHSKF7emHyLHyaq1/view

Thanks for the log. Will investigate the issue.

[Mightyfeast]

I've got the same thing as well, running a Ryzen 3 3100 processor with an RX 550 card on Win 10. Deleting the Folder didn't work, and there's no driver update for me to grab so I'm assuming it's up to date.

I took a screenshot of what's going on, The broken models flicker like crazy. I went ahead and uploaded the screenshot and the aforementioned log text file to
Google Drive. Hopefully this helps in some way.

https://drive.google.com/drive/folders/1BhKVSGpApCGShS0IzH_xkWZ_xJvRGJRM?usp=drive_link

[Chouchers]

Download mesa 24 (mesa3d-24.2.6-release-msvc.7z)
https://github.com/pal1000/mesa-dist-win/releases/tag/24.2.6
Extract then Copy every thing in x64 folder to the this game folder where exe is this fix for older AMD GPUs like rx580.

Had to update this post the game 64bit now so want x64 folder for this work.

[Warfy]

Adding in for the sake of extra data. Issues with visuals on 3d objects.

Had the same issue before game updated, but used the mesa 24 files posted above to fix the game. After update (and reinstall), these files no longer seem to help.

Example image: https://drive.google.com/file/d/13U9b3woZ7QKRc1z9jpINsIw72lgK4tZt/view
Logfile: https://drive.google.com/file/d/1mNEO7lLl9jm0cOOMoVaHiiSmcTpvIwp6/view

Processor: Intel(R) Core(TM) i7-8086K CPU
Graphic Card: Radeon RX 580
OS: Windows 11, latest version up to date as of this afternoon
Memory: 32 GB (22.1 GB available)