"Please Install Windows 7 Service Pack 1"?? [FIXED]

[Aidor]

Anybody got this message when launching game? I've already installed Windows 7 service pack 1 3-4 years ago! And any other update after then! And the game doesn't launch, it always says "install service pack 1".

I've been searching for a while and I can't see anybody with this problem with this message ("Please Install Service Pack 1").

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FIX (at least for me with Windows 7+SP1. This fix is for W7, so people with W8 or W10 I guess this won't work, basically because this updates are for W7):

Note 1: Do it at your own risk.

Note 2: This fix is only if you are using Windows 7 +Service Pack 1 and the game doesn't launch and says "Please Install Service Pack 1".

Note 3: The problem is a SP1 bad installation issue, not a Bioshock Remastered issue.



It seems the problem (which is: the game ask you to install SP1 when you already did it) is that I already installed Service Pack 1 some years ago, but I installed it wrong (don't ask me why).

To check that, you need tu run winver.exe command, and look to the compilation number. If it says "compilation 7600" that means you installed SP1 in a wrong way or files are bugged or whatever it is.

To fix it, read this page,

How to Update Windows 7 All at Once with Microsoft’s Convenience Rollup
http://www.howtogeek.com/255435/how-to-update-windows-7-all-at-once-with-microsofts-convenience-rollup/

Basically, what he explains is a way to make a fast and clean update of Windows 7.

To that, you simply need two updates (assuming you already have SP1 installed. If you don't have SP1 installed, read the first link):

1. April 2015 “Servicing Stack” Update (chose 64bit or 32bit): https://support.microsoft.com/en-us/kb/3020369

and

2.Windows 7 SP1 Convenience Rollup (Chose 64-bit or 32-bit):

64bit:
http://download.windowsupdate.com/d/msdownload/update/software/updt/2016/05/windows6.1-kb3125574-v4-x64_2dafb1d203c8964239af3048b5dd4b1264cd93b9.msu

32bit:
http://download.windowsupdate.com/d/msdownload/update/software/updt/2016/05/windows6.1-kb3125574-v4-x86_ba1ff5537312561795cc04db0b02fbb0a74b2cbd.msu


Then, install the first update (Windows6.1-KB3020369-x64 / 9mb) and second install the second update (windows6.1-kb3125574-v4-x64...... / 488mb).

I recommend reading the first link, to know what you are doing if you decide to do it.

Then check again with winver.exe, and now it should say "compilation 7601". Try run Bioshock now, and it should run).

[Sentinel]

Początkowo opublikowane przez BladeRunner:

Fixed, at least for people with Windows 7 SP1 with this issue.

Fixed? What? How did you fix it?
Oh wait nevermind just saw the OP.

[Sentinel]

Well I just fixed it anyway, all you had to do is download the DX11 updater from http://www.microsoft.com/en-us/download/details.aspx?id=36805

This is for Windows 7.

[Aidor]

Początkowo opublikowane przez you must gather your party befor:

Well I just fixed it anyway, all you had to do is download the DX11 updater from http://www.microsoft.com/en-us/download/details.aspx?id=36805

This is for Windows 7.

Nice you fixed your issue, which is a little different than mine. You just needed that Platform Update, I needed to fix the whole Service Pack 1, which was corrupted or wrong installed.

[Aidor]

Początkowo opublikowane przez asentret:

I'm also getting this message and I have Windows 10

Are you running your Bioshock.exe with "Windows 7 compatibility mode"? It's the only reason I can see that explains that running under Windows 10 it says you to "Install Windows 7 Service Pack 1"

[david.davenport]

Początkowo opublikowane przez BladeRunner:

Początkowo opublikowane przez asentret:

I'm also getting this message and I have Windows 10

Are you running your Bioshock.exe with "Windows 7 compatibility mode"? It's the only reason I can see that explains that running under Windows 10 it says you to "Install Windows 7 Service Pack 1"

I think he is. I get the same issue in win 10 trying to run in compatability mode. I still can't game the game to start. Such a mess. Shame, I'm a huge fan of bioshock.

[VideoJones]

Is there a fix for running it on Windows 10 or am I screwed?

[Aidor]

Początkowo opublikowane przez VideoJones:

Is there a fix for running it on Windows 10 or am I screwed?

Do you get this massage: "Please Install Windows 7 Service Pack 1"...?

[|BUM|Destructo]

Początkowo opublikowane przez dig bigger nick:

Well I just fixed it anyway, all you had to do is download the DX11 updater from http://www.microsoft.com/en-us/download/details.aspx?id=36805

This is for Windows 7.

Did this actually solve your problem? I had the same issue with SP1 as you and the OP, but the file you suggested to download just continues to scan for updates but never actually does anything. I wonder why just Bioshock Remastered has this issue and nothing else...

Edit: dig bigger nicks solution worked for me after windows decided to actually work properly and allow the update to install. Game launches and works well so far. Win 7 users with the same issues need to follow the OP's steps and then download the DX 11 updater for Win 7 SP1.

[VideoJones]

Początkowo opublikowane przez BladeRunner:

Początkowo opublikowane przez VideoJones:

Is there a fix for running it on Windows 10 or am I screwed?

Do you get this massage: "Please Install Windows 7 Service Pack 1"...?

I was and am still getting that error message

[Blakebran]

Początkowo opublikowane przez Sentinel:

Well I just fixed it anyway, all you had to do is download the DX11 updater from http://www.microsoft.com/en-us/download/details.aspx?id=36805

This is for Windows 7.

+1 to this guy!!! I can finally play the game after trying to lauch it over over 45 minutes

[Holla die Waldfee]

Just run the .exe as administrator, worked for me.

[mmmmmmmm]

it says for me 7601
so is it wrong installed ?

[Lone Wolfe (Hoover1979)]

Sorry for the necro, but I just got the service pack error, for the first time today. I am baffled!

I had no problems playing this game in the past, but this is the first time I went to play this after upgrading to a GTX1080, and the winver.exe states I have 7601. I have no idea why this error has sprung on me.

I will try verifying the cache and if that doesn't work, will try a full uninstall/reinstall. If that doesn't work I have a broken game that will never run again, as I already have SP1, it was part of the windows I bought and not installed afterwards and therefore SP1 is installed correctly.

This also happenes with Bioshock 2 remaster, but unlike Bioshock 1 Remaster that just quits after the message, Bioshock 2 gives an Access Violation (0xc00000005) appcrash instead of quitting after the "install service pack 1" error. I am guessing if I get the error fixed BS2 remaster will just insta-crash with access violation. (BS2 remaster never worked properly full stop, and I previously only could play 2-10 mins before access violation appcrash. That game obviously has not been fixed).

EDIT: Deleting the .INI files from AppData/Roaming and verifying game cache did not resolve the issue. So I uninstalled the games and am redownloading them as I type. I did more searching around to see why this stupid error is happening on a Windows 7 Pro (x64) SP1 install that has SP! correctly installed, and someone said to try running direct shortcuts not from the steam client or the steam generated URL shortcuts. If that gets the game running then Steam is to blame for this, and the onus is solely on Valve.

EDIT 2: making a shortcut directly from the exe file is the way to go. the steam client is responsible for the error. I run from the exe and game runs. I run from the client or the client generated URL shortcut and I get the "Please install Service Pack 1" error.

Steam is to blame for this (at least for me)!

[Urizen]

Początkowo opublikowane przez BladeRunner:

Początkowo opublikowane przez GonzoStonefist:

Hey, this got it too run for me without crash on lauch, go too too remastered .exe in your steam files right click and go too properties and under compatibilty and change it too Windows XP (Service Pack 3). I noticed thats what my remastered Bioshock 2 was on and it was running fine.

yeah, already tried it. But it says "Bioshock Requires Windows 7 or Higher" and doesn't start neither.

Yeah says "Bioshock Requires Windows 7 or Higher This Game Will Now Exit" I did everything that you wrote but nope could not get the games working

[Aidor]

Początkowo opublikowane przez IthurieL:

Początkowo opublikowane przez BladeRunner:

yeah, already tried it. But it says "Bioshock Requires Windows 7 or Higher" and doesn't start neither.

Yeah says "Bioshock Requires Windows 7 or Higher This Game Will Now Exit" I did everything that you wrote but nope could not get the games working

Do you have Windows 7 with SP1 installed? this fix is only fot that case.