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2. Did you control Canada? Did DEFCON drop to 2 during an AR or headline? If it's the latter, it won't trigger. Is the event still in effect (i.e., Quagmire didn't remove it)?
3. Did you take note of DEFCON restrictions? If you're at DEFCON 2 and there are no opponent influence outside of Europe, Middleast and Asia, then you cannot do any of those actions.
Just a note, most of the bug reports are due to users not fully understanding the rules. None of these are bugs reported elsewhere, so it's way more likely here that you seem to be not understanding the board state. We'll have to rule out the above first before declaring with any sort of confidence that it is a "bug".
And yes, you can get Steam refunds.
2. Yes and not sure. Wasn't aware that Norad did not trigger off headline DEFCON drop, so might have been my bad there.
3. Yes. DEFCON 3 and no ME countries selectable for either coup or realignment. Think I tried Africa too but can't remember for sure. Only happened once (all of these only happened once).
New one: Headlined CIA Created and there was only the option to place influence (no coup or realignment in menu). There were eligible countries available.
I would suggest you take a screenshot for all the cases where you say you cannot coup or realign, because, still, in every other instance of people saying it's a bug in the forum it's because there actually aren't any eligible countries. Plus a screenshot will remove any possibility of misremembering the game state - the likely culprit here since it only happened once for you.
Remember, the opponent must have influence in a country in order for you to Coup or Realign that country. This makes early game a safe (and common) way for USSR to trigger CIA Created safely when it likely does not have any influence outside of DEFCON-locked regions.
Also keep in mind that certain events prevent Coup and Realignments for certain countries.
Keep an eye out on these requirements next time you suspect a bug with regards to Coups and Realignments.
The CIA Created bug happened very late in the game; there were plenty of eligible countries in non-DEFCON-restricted regions. That one I'm absolutely certain about.
https://www.youtube.com/watch?v=cF2UR0nI2Rw
However, the back button was displayed, so I'm guessing he could have clicked that and then proceeded with the event.
I also want to say that "Bug-ridden disappointment" is super over dramatic when it seems like your only legitimate complaint is that the computer will sometimes make a poor choice when Warsaw Pact goes off.
As for your complaints, #1 is a legitimate complaint about the AI making a poor move. #2 was explained to you. #3 has been mentioned by other players, but seems to always end up being the player misremembering or not understanding the gamestate. If you do have other complaints, you should list them, otherwise they won't get resolved or explained.
In the meantime, if you encounter this, when you hit the Undo button it will only back up to the Destalinization decision point. You'll be able to relocate influence and proceed from there.
This same issue most likely affects Destalinization, Blockade, Latin American Debt Crisis, Our Man In Tehran and "Ask Not What Your Country..."
http://steamcommunity.com/sharedfiles/filedetails/?id=774303555