LEGO® MARVEL's Avengers

LEGO® MARVEL's Avengers

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Why does lego marvel avengers crashes on launch?
All i can see is white screen then black screen and then it crashes (whole thing takes about 3 seconds)
(reinstalled game 2 times)
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Showing 1-5 of 5 comments
markrevell Feb 10, 2023 @ 1:16pm 
I don't know exactly what you have tried already so, even though you've already done some of these, I will list all the things I know to try.

Verify game files (usually unproductive)

Reinstall game (Delete the local files too so a fresh file is formed, filepath below).

Check the screen settings in the preconfig.txt. file: filepath-
C:/Users/#username#/Appdata/Roaming/WarnerBrosInteractiveEntertainment/LEGOMARVEL'sAvengers/pcconfig.txt
You can change the settings in this file to your screen resolution, and you can change the refresh rate to 60fps too.
(If you can't see the txt file you might need to unhide file extensions in your windows File Explorer settings.)
Then make sure none of your pc's graphics are trying to force a higher fps for the game.

You could try one of the compatibility settings, and Win10 has a troubleshooter in the same section, along with the tick-box Admin. setting for all future start-ups via Steam: filepath-
Library/R-Click on game/Properties/Local Files/Browse Local Files/R-Click on the game exe. file/Properties/Compatibility

Set your sound card setting to 16Bit 44100Hz

Possibly, though probably not if you didn't get an error message pop-up? run a reinstallation of the DirectX file for the game or use the microsoft tool for older versions that your pc might not have installed:
https://www.microsoft.com/en-gb/download/details.aspx?id=35

Hope something helps:)
Originally posted by markrevell:
I don't know exactly what you have tried already so, even though you've already done some of these, I will list all the things I know to try.

Verify game files (usually unproductive)

Reinstall game (Delete the local files too so a fresh file is formed, filepath below).

Check the screen settings in the preconfig.txt. file: filepath-
C:/Users/#username#/Appdata/Roaming/WarnerBrosInteractiveEntertainment/LEGOMARVEL'sAvengers/pcconfig.txt
You can change the settings in this file to your screen resolution, and you can change the refresh rate to 60fps too.
(If you can't see the txt file you might need to unhide file extensions in your windows File Explorer settings.)
Then make sure none of your pc's graphics are trying to force a higher fps for the game.

You could try one of the compatibility settings, and Win10 has a troubleshooter in the same section, along with the tick-box Admin. setting for all future start-ups via Steam: filepath-
Library/R-Click on game/Properties/Local Files/Browse Local Files/R-Click on the game exe. file/Properties/Compatibility

Set your sound card setting to 16Bit 44100Hz

Possibly, though probably not if you didn't get an error message pop-up? run a reinstallation of the DirectX file for the game or use the microsoft tool for older versions that your pc might not have installed:
https://www.microsoft.com/en-gb/download/details.aspx?id=35

Hope something helps:)
What number should be next to AspectRatio (my resolution 1920x1080p)?
markrevell Feb 10, 2023 @ 4:04pm 
Originally posted by WallaceDMP:
What number should be next to AspectRatio (my resolution 1920x1080p)?
I don't think it matters to get the game to run (It's 1 on mine with window and screen settings the same). Once you have access to the in-game menu you can tweak things to how you like. It generally is just lowering the specs overall that gets it working as the old Lego games were made for simpler systems.

Good Luck :)
Victorgp2 Oct 3, 2024 @ 11:37am 
[THIS WILL ONLY WORK FOR THE BLACKSCREEN BUG WHEN THE GAME CANNOT CONNECT TO THE SERVERS.]

First, you have to open the roaming folder. To do that, simply hold the windows key (Between Ctrl and Alt) and then press r. It will open a window that should look like this:


If you did it correctly the roaming folder should open.
In there you should find a folder called ‘Warner Bros. Interactive Entertainment‘.
Go there and open the ‘LEGO MARVEL’s Avengers‘ folder.

You should see another folder in there, called ‘GUI3’.


Simply delete this folder or rename it to ‘GUI3_Backup’. That’s all you have to do. Lego Marvels Avengers will create a new one, that shouldn’t crash your game.
bazzerker35s Oct 22, 2024 @ 3:31pm 
Originally posted by Victorgp2:
[THIS WILL ONLY WORK FOR THE BLACKSCREEN BUG WHEN THE GAME CANNOT CONNECT TO THE SERVERS.]

First, you have to open the roaming folder. To do that, simply hold the windows key (Between Ctrl and Alt) and then press r. It will open a window that should look like this:


If you did it correctly the roaming folder should open.
In there you should find a folder called ‘Warner Bros. Interactive Entertainment‘.
Go there and open the ‘LEGO MARVEL’s Avengers‘ folder.

You should see another folder in there, called ‘GUI3’.


Simply delete this folder or rename it to ‘GUI3_Backup’. That’s all you have to do. Lego Marvels Avengers will create a new one, that shouldn’t crash your game.


There's no such file as it still crashes no matter what. I checked to see if there's a file named that and nothing showed.
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