[SOLVED] D3D11 Create Device and Swap Chain Failed

[yames]

D3D11 Create Device and Swap Chain Failed with error (-2147024809). Please check your GPU is compatible with Direct X11.1 Also, if you're under Windows 7, please check you've installed the Windows Platform Update.

Anyone getting this error? please help
using Windows 7 build 7601 GTX 550 ti
Interl Core i5 3470 @ 3.20GHz
8GB Ram
DirectX 11

Edit: Update 1: Tried it with another computer with a GTX 960 still get the same error
Update 2: Problem solved update https://www.microsoft.com/en-au/download/details.aspx?id=36805

[(1)]

GPU doesn't meet the minimum required. That being a 660.

[yames]

The Stoner původně napsal:

GPU doesn't meet the minimum required. That being a 660.

But I've played other games like quatum break with a minimun being 760 on potato quality. It still playable just bad quality. How is this game any different

[LazyAmerican]

Clearly it is...time to upgrade.

[yames]

LazyAmerican původně napsal:

Clearly it is...time to upgrade.

Easy for you to say, took me 3 months just to buy this game alone.

[The Fabulous Slayer]

It is really hard to find the problem when you don't meet min requirements, because you never know. I guess you have to wait if someone else has this problem try solution that they find if they find any.

[Kite]

yames původně napsal:

The Stoner původně napsal:

GPU doesn't meet the minimum required. That being a 660.

But I've played other games like quatum break with a minimun being 760 on potato quality. It still playable just bad quality. How is this game any different

It's not about performance. If developers use an API function that does not exist with Nvidia 500 series it can throw that error. Check if other 500 series users are having same problem to confirm this is the case.

Edit: Turns out to require win 7 service pack 1 and the platform update people posted below.

[RoastedFukukitaru]

GTX970 here and still getting this. Tried upgrade the driver to the newest and still the same.

[yames]

Unforgiveon původně napsal:

GTX970 here and still getting this. Tried upgrade the driver to the newest and still the same.

Just added the update, I tried it with another computer with a GTX 960 still get the same error

[yames]

Kite původně napsal:

yames původně napsal:

But I've played other games like quatum break with a minimun being 760 on potato quality. It still playable just bad quality. How is this game any different

It's not about performance. If developers use an API function that does not exist with Nvidia 500 series it can throw that error. Check if other 500 series users are having same problem to confirm this is the case.

Edit: I see others with this error and have adequate GPU. It is possible that it is running off intel iGPU. Try updating to latest Nvidia game drivers for this game.

Don't know what the problem is but I tried it with another computer with a GTX 960 still get the same error.

[The Fabulous Slayer]

Which Windows version you both have? Maybe that's the case? GTA 5 refused to run with first service pack for example.

[yames]

The Joker původně napsal:

Which Windows version you both have? Maybe that's the case? GTA 5 refused to run with first service pack for example.

I got Windows 7 64 bit (6.1,build 7601)

[The Fabulous Slayer]

yames původně napsal:

The Joker původně napsal:

Which Windows version you both have? Maybe that's the case? GTA 5 refused to run with first service pack for example.

I got Windows 7 64 bit (6.1,build 7601)

Any updates you might need be able to install? Also, as an option, try completely removing GPU drivers and make clean install of those

[WizZzard]

If you are on win 7 you need service pack 1 update and the platform update. https://www.microsoft.com/en-au/download/details.aspx?id=36805

It tells you in the error.

[The Fabulous Slayer]

Try this https://www.microsoft.com/en-us/download/details.aspx?id=36805

Well, I am bit late, yeah.

[RoastedFukukitaru]

The Joker původně napsal:

Which Windows version you both have? Maybe that's the case? GTA 5 refused to run with first service pack for example.

win7 64bit SP1, played GTA5 all the time with no problem.