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Top left > View > Settings > Controller > General Controller Settings
Make sure all the xbox/PS4/Etc. stuff is checked (May as well get "Generic Gamepads/Controllers Support" or whatever checked too, just to be safe)
If that still doesn't help try:
Library > Risen > Right Click > Properties > Controller > Enable Steam Input
You should see that there's a dot next to the controller option that it's using.
Still not helping? Try:
If "Steam Input" it's enabled or using default (Default is enabled), disable it and restart the game.
If that STILL isn't working uninstall your controller and re-install it.
Hit the "Windows Key" + "R" keys at the same time > Type "compmgmt.msc" > Go to "Device Manager" > Find the device (Usually under "Controllers" or "Human Interface Devices" or "Bluetooth" if you're using bluetooth connection) > Uninstall Device (Check the box to delete the driver, make it reconnect right with the right driver)
where is this setting located?
On my steam deck, I had a controller layout I downloaded from steam enabled. I launched the game. I went to the template loadout section and chose gamepad as the new template. Restarted the game and it worked.
didn't work for me as long as a mouse and keyboard in docked mode is connected. it seems that steam deck is alwasys prioritize mouse and keyboard over gamepad in this game.
Hey, yes I tried. In gamepad launch mode, gamepad isn’t working and mouse and keyboard neither. In default launch mode, I can see a context sensitive button request (A) in the starting menu, but gamepad isn‘t working - mouse and keyboard are.
EDIT: Ok, I finally discovered a workaround. I have to select a community template as default template BEFORE starting the game. Then I start the game in gamepad mode. Once the menu is loaded, I change the gamepad template to the official template ("Gamepad") and then everything works as expected. Funny but at least it works now, yay :)